10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
250 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Aug 232023

K5

  • miles
On August 23rd my car slowed down while on the highway and completely came to a stop and wouldn-??t drive while pressing the gas. At this time the forward safety system, EPB, Auto Hold, caution and traction control lights were on. I had to get the car towed to the dealership. September 1 Kia called said nothing was wrong with the car I could pick it up that same day I got charged for a diagnostic fee and also asked for the inspection to be done. Picked up the car on 9/2. After driving the car 2 days all the lights came up including the check engine light, at this moment the car completely stopped and turned off while in the middle of incoming traffic when turning at a light. Quickly turned blinker lights on and turned the car on and was able to drive it at this time only the check engine light was on called my husband because I was shaken by the fact that I could of been seriously injured if traffic would of been heavier at that time. He called Kia told them about the situation and they said to take the car in. As of right now 10/3 Kia is still not aware of what is going on with the vehicle and have stated that they have checked several things and still have not found the issue. The next thing they will be checking is the fuel system. To this moment I am thankful that nothing worse happened when the car completely came to a stop in the middle of incoming traffic, while the car was just inspected 2 days before.

- Winston Salem, NC, USA

problem #7

Aug 262023

K5

  • miles
The Integrated Thermal Management System (ITMS) failed/ malfunctioned. Available for inspection. My car completely lost power on the interstate and it was 70 mph speed limit, I had a semi behind me. I-??m taking to the dealer when I-??m off in 3 to 4 weeks. Problem has been reported by other owners, as well as Hyundai Sonata N-Lines. Also video evidence. Not been inspected yet, but that-??s the problem. No warning lights. Could see the temp gauge moving up when I accelerated. Problem happened when it was cold outside, popped the hood and engine wasn-??t overheated at all, ITMS failed.

- Omaha , NE, USA

problem #6

Dec 282022

K5

  • miles
On December 28th 2022 between the 6:30 am to 8:00 my car was parked and caught on fire. I have filed a complaint with Kia and since then I have gotten the run around about them looking into the vehicle and seeing what cause the issue. My car was still under the manufacture warranty

- Willoughby, OH, USA

problem #5

Mar 172022

K5

  • miles
I was traveling normally, exiting a highway ramp when my car acceleration system malfunctioned. It seemed as if it was a power train issue or engine issue. I was not able to accelerate or slow down properly due to this malfunction and it caused me to crash. My car was totaled.

- Forest Park, IL, USA

problem #4

Nov 292022

K5

  • miles
On 11/29/2022 my car wouldn't start, just click and continued to try and start then the check ESC warning came on. I had to get it jump started from KIA Roadside assistance and drove vehicle to local KIA Dealership where they tested the battery and said it was a bad battery. They replaced the battery. My car was purchased Dec 23rd 2021, battery was not even a year old. Fast forward 27 days, on Dec 26th, 2022, I was originally scheduled for the 8000 mile maintenance with Jake Sweeney KIA at 10am, went to start vehicle and wouldn't start again. It done the same as before on 11/29. Just click several times and then the check ESC warning came one(I have video of the entire process). after the Check ESC went off the entire cars electrical system went out and I couldn't even get jumper cables out of trunk of car. I contacted roadside assistance again, but they said it would be 3 to 4 hours before they could come, so I bought cables from store. Once started drove it to Jake Sweeney KIA they change oil and rotated tire and did diagnostic check and everything came back fine, but here is my issue I knew it would because once you jump the car there are no codes or issue after that. Left the dealership and will wait to see if it does it for a third time. I feel they should replce vehicle because this is a safety issue if happens outside the home not mention incovenice with everyday life (work etc).

- Frankfort, KY, USA

problem #3

Nov 012022

K5

  • miles
Randomly, the cars engine rev is really low, it-??ll go up down up down over and over and over and then shut off, sometimes while in motion. Other times, when you-??re finished driving and you shift into park the engine will shut off the moment you hit park. My safety is at risk due to the fact that when I was in motion and it did that it could-??ve caused an accident. The dealer claims they are unable to re-create the issue, even though I am video recording proof. Many warning messages appear on my dashboard when this happens, but they all go away. Once you turn the car fully off and back on.

- Rockford, MI, USA

problem #2

Oct 202021

K5

  • miles
2022 Kia K5 remote control/entry/start key fob batteries continually dying every 2-3 weeks. Once key is dead, the driver is locked out of vehicle and cannot start it. Driver is getting stuck on the side of the road constantly, posing a severe safety hazard. If vehicle stalls, driver cannot restart the vehicle since keyt fob is dead. Vehicle could then be stuck on an active roadway without the ability to restart the vehicle. Kia cannot fix the issue and has refused to replace the failing vehicles.

- Woodstock, GA, USA

problem #1

Nov 292021

K5

  • 2,000 miles
The contact owns a 2022 Kia K5. The contact stated that while driving 60 mph, she struck two deers that jumped into the roadway. No safety object detection was activated during the failure. The vehicle went to the left and right and stalled. The driver-side door was jammed. The air bags failed to deploy. There were no warning lights illuminated. There were no reported injuries. A police report was filed. The vehicle was towed to an independent lot. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacture was not contacted. The approximate failure mileage was 2,000. The VIN was not available.

- Joplin, MO, USA