I had 130 miles until I needed to fuel up. Out of nowhere, my gas light comes on with the miles now blanked out. I thought it was odd, but stopped at the next gas station to fuel up. It would not let me put more than.22 cents into the tank without gas exploding out the side. Again, cranked up the car & it states it still needs gas. Tried another gas station & got the same result. Ended up at the nearest Kia & they stated it was the fuel tank expansion recall. They told me they ordered the parts and it should be fixed a little after Christmas. A week later and they are stating they do not know how to fix the vehicle and have no options for rentals/loaners. They said Kia would have to contact them before they can work on the vehicle. I have not received a call but did call the 1-800 number I was given and they basically said that they don-??t know what they are going to do and someone will reach out to me. This is so scary as a consumer that Kia is allowed to place vehicles on the road that are considered very dangerous. A process needs to be in place fairly quickly or I am afraid there will be a lot of people in my situation. Not only was this scary, I was alone & this could have put me in danger on the road. I will never buy a Kia again & hate the service I have received as I have been left in the dark from the beginning.

- Metairie , LA, USA

In Oct 2023 I started having issues with my fuel tank. I was driving and noticed my fuel gage was on empty but my fuel mileage stated that I had 100 miles left. I went to the gas station to fuel up and I wasn't able to pump any fuel. I proceeded to drive and heard a loud boom and a hissing noise. I pulled over to assess my vehicle and didn't notice anything wrong. I took my car to the dealership on 10/26/2023. In may of 2024 I was on my way to pick up my daughter and grandson and started noticing my fuel gage was having an issue again. On my way to the gas station I heard a loud boom. I couldn't pump fuel again. I proceeded to pick up my daughter and grandson. As they got in the backseat she asked me why was the seat lifted. I inspected my rear seat and noticed a 3-4 inch gap from the seat and the base of the seat, also it had a large lump. I took my vehicle to the dealership the following day on May 24, 2024.vehicle is available for inspection. It's currently at the Kia dealership in downtown los angeles. As an uber driver my life and the lives of my passengers as well as family members has been put in danger. Unknown. My vehicle has been inspected for this issue on 10/26/2023, 05/24/2024, and 09/24/2024. The vehicle is currently at the dealership. The early part of July I took a trip to see my mom in Arizona approx. 280 miles away from my residence. As I was driving back home on [xxx] I noticed what I thought was smoke coming from the driver side of my vehicle. I pulled over and gas was hissing and spilling out of the fuel tank. I thought something was wrong with the fuel cap so I went to purchase a new fuel cap. I tried to pump more gas but I wasn't able too. I replaced the fuel cap and returned to my mothers home because after I replaced the cap the fuel was still coming out of the gas tank. I had to pay $1,000 to have my car towed back to California. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Los Angeles, CA, USA

A couple of days before taking my vehicle to get serviced, I started noticing some concerning factors about an issue going on with the vehicles fuel system. When putting fuel in my car, the gas odometer wouldn't match with what the car was marking the gas miles to be. It would fluctuate throughout the day, in the morning it would mark 174 miles of fuel and in the afternoon it would somehow say I had 215 miles of fuel when I never added more fuel to my call. Also when I opened the gas tank I saw white smoke come out from the tank. My back seat also popped out of the clips that kept it in place. It was very apparent while doing research online of the issues I was going through, that other have similar issues, all leading to the fuel tank expanding. The service center at my local Kia claimed their not 1 but 2 recalls on the vehicles and unfortunately the sensor in the fuel tank needed an update, but because my gas tank expanded while they checked it out, they said they couldn't simply update the sensor as my whole fuel system had to be redone. I have tried to reach out to Kia since I do not have a vehicle to commute to work and it is essential I get the issue resolved with my car. I don't know how long this process will take either since no one provides clear time frames or how the process will go. I am pretty much out of a car for over 6 days and still don't know if it can be repaired or what can be done with my vehicle in the condition it is in.

- Phoenix, AZ, USA

On June 12, 2024, the driver heard a loud pop/thump coming from the rear of the vehicle. The driver looked back to inspect the vehicle and noticed that the back seats had lifted his child and car seat up from the proper seating position. Upon further inspection, the driver had noticed a large bulge under the rear seats that was releasing a lot of heat and the smell of gas was throughout the cabin of the vehicle. On the way home at the time of the event the driver stopped to get the gas and when opening the gas cap noticed a violent pressure release, similar to opening a shaken-up soda. The driver quickly got to a safe location as the heat in the passenger cabin started to rise. The driver immediately notified the Kia Service Dept. and the vehicle was towed to the Kia service department on June 13, 2024. On June 18, 2024, the driver was told that the current issue was due to a gas tank expansion issue and that the gas tank expanded causing the metal frame to bend, and that the vehicle may not be repairable since the metal frame had been bent. The service department stating the vehicle is no longer safe to drive and that the issue would be escalated to their consumer affairs team. It is July 29, 2024, and there has been no word of Kia or any representative thereof that has reached out to remedy this issue. The dealer has denied a temporary replacement vehicle and/or rental car replacement for the time being. Where the driver and child were at extreme risk of a potential fatality or extreme injury, It would be expected that the matter be handled a little more expeditiously. Hoping to get this matter resolved!

- Saint Louis, MO, USA

Backseat made loud noise and the backseat popped up car started to cut off and stumble as there was no gas in the gas tank leaving me stranded on the side of the road out of state were i donr stay in the way back home to

- Fayetteville, NC, USA

I was driving home yesterday and experienced a loud pop in the back of the car and found the backseat had lifted because the gas tank had expanded I am at the dealership right now Hoping that they will give me a loaner And I would like to trade the car in because I don-??t trust the car anymore There are other reports of this similar issue I found online The reports say that there is a PVC pressure release valve that is getting stuck and causing the gas tanks to explode I am currently at the dealership and it is going to be inspected It is the first time this dealership has had this issue reported But there are six other incidents reported in other states like Texas, Louisiana, Florida, and North Carolina

- Glendale, AZ, USA

Instrumental Cluster has went completely out. The only light that-??s on is the seatbelt light on my 2022 Kia K5. That-??s is strange for a brand new car unless there could be a recall which is for the late 2022 / 2023 model cars. I contacted every Kia dealership near me and would not tell me what the issue could be that I needed to bring it in. The amount just to do a diagnostic was not in my budget but finding out later that there are recalls for this exact reason, does not sit well with me. I contacted a service manager in Sherwood AR where I lurched my vehicle to see if its cover under warranty and he has not called back. It-??s not customer service satisfying that neither techs were even willing to tell me why it just magically stopped working on a brand new car. I put my life at risk driving my kids and myself to work, I couldn-??t see how fast I was going, don-??t know how much gas I have in my car, signal light comes on but no sound-?? NOTHING. Something has to be done and seeing that other Kia-??s has had this same issue does not sit well with me and a Kia owner.

- Mckinney, TX, USA

On December 28th 2022 between the 6:30 am to 8:00 my car was parked and caught on fire. I have filed a complaint with Kia and since then I have gotten the run around about them looking into the vehicle and seeing what cause the issue. My car was still under the manufacture warranty

- Willoughby, OH, USA