The contact owns a 2022 Kia K5. The contact received notification of NHTSA Campaign Number: 25V794000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced the failure, causing the check engine warning light to remain illuminated, and the vehicle hesitated while accelerating. The vehicle was taken to the local mechanic, who diagnosed the vehicle and determined that the check valve was faulty and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that while the AC was activated, one vent was blowing hot air while the other vent was blowing cold air. No further information was available. The failure mileage was 103,000.

- Austell, GA, USA

The contact owns a 2022 Kia K5. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the Purge Control Solenoid Valve (PCSV), resulting in damage and fuel tank expansion. The vehicle was not repaired. After investigating the failure, the contact related the failure to Service Campaign: SC288. The manufacturer was notified of the failure, a case was opened, and the contact was offered a buyback, but refused the buyback. The failure mileage was 81,000.

- Fargo, ND, USA

The contact owns a 2022 Kia K5. While the contact's son was driving at an undisclosed speed, the rear seat started to rise independently. There were no warning lights illuminated. The contact's husband was sitting on the rear seat. In addition, the contact stated that the failure had occurred after the vehicle was refueled. The vehicle was taken to the dealer where it was diagnosed with an expanded fuel tank. The contact was informed that the fuel tank needed to be replaced. The vehicle was repaired. The contact stated that the repair had taken three weeks. The vehicle was returned to the contact. The contact stated that two weeks later, the manufacturer began sending emails to the contact, which stated that the vehicle was under recall. The contact was advised to park and not drive the vehicle. The vehicle was towed to the dealer. The vehicle remained at the dealer for two additional months. The manufacturer informed the contact that the vehicle was non-repairable. The contact had not received an offer for a replacement vehicle and the contact was still required to continue monthly payments. In addition, the contact was concerned because her husband had been driving an unsafe vehicle for two weeks after the repair was performed by the dealer. The failure mileage was approximately 79,000.

- Pompano Beach, FL, USA

The contact owns a 2022 Kia K5. The contact stated that while driving at 43 MPH, the vehicle made an abnormally loud booming sound. The contact's daughter, who was occupying a rear seat, screamed out because the rear seats had suddenly risen. The contact pulled over to the side of the road and inspected the vehicle. The check engine and the low fuel warning lights were illuminated. The contact's wife met the contact and picked up the children. The contact stated that upon resuming driving, the vehicle was jerking violently, and the fuel gauge level lowered significantly. The vehicle was taken to an independent mechanic, where it was diagnosed with an EVAP system failure. The vehicle was driven to the residence. The vehicle was then towed to the dealer, where it was diagnosed, and determined that the fuel tank had expanded. The vehicle was not repaired. The manufacturer was notified of the failure and offered to repurchase the vehicle. The failure mileage was approximately 85,000.

- Grovetown, GA, USA

The contact owns a 2022 Kia K5. The contact statement while driving at approximately 45 MPH, there was a sound of air inside the cabin of the vehicle and the fuel gauge erroneously reduced to empty. The vehicle was later driven to the local dealer who diagnosed that the fuel tank was defective and had expanded and needed to be replaced. The contact was informed that the fuel tank expansion had also caused damage to the rear seat support metal. The exact cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 72,000.2

- Clermont, FL, USA