10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 5,460 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
12/23/2023 my car started leaking oil. It took KIA 3 attempts to properly replace the valve cover gasket. Then my vehicle began having issues starting. They replaced my 1yr old battery, twice. The problem still occurred so they replaced crankshaft sensor. Since then, the vehicle has shut off on me completely 7 times. They have replaced the alternator now twice. The headlights flicker randomly, I lose power steering, and the vehicle will lose all power. I have to jump the car to get it started and it does not run like it did before. It lacks torque, it feels unsteady, and completely unsafe. Over the last few years the dash panel has completely melted off. I'm not a mechanic, but I believe there is either a short or and electrical issue caused by the heat of the dash. My car has been towed twice now, and is needing to be towed again for them to try to repair it, again.
- Plant City, FL, USA
Traveling at 35 MPH on local street --- Engine stalled without warning --- Steered to side of road --- Electric steering continued to offer assist until brought to stop --- Many amber warning lights --- Msg center instructed to shift to park and turn off ignition --- Vehicle set Electric Parking Brake without operator input --- Phoned for assist from local towing company -- Vehicle could not be moved due to electric parking brake and electric shifter --- There are no Kia dealers in area -- Contacted Cowboy Kia of Conroe TX -- Told this shop does not service the Kia K900 --- Contacted Sterling Kia of Bryan/College Station TX --- Told this shop does not service the Kia K900 --- Contacted DeMontrond Kia of North Houston --- Told it would be 2 weeks before service --- Resorted to local independent service --- Advised failure of ECU p/n 39110-3FKN5.
- Huntsville, TX, USA
The vehicle has lost electrical power at highway speeds and while idling at stop lights.
- Pikeville, NC, USA
There is a flaw in night driving where the illuminated instrument cluster reflects on the front windshield glass in the driver's line of vision creating a distracting hazard. The only way to alleviate this condition is to completely dim the instrument cluster to a setting of one which makes the cluster too dim to read. So you have a choice: Stare at a reflection in your windshield or be unable to see your speedometer.
- Raleigh, NC, USA
The screen display will freeze and give an error message. This is dangerous and distracting while operating the vehicle because after the freeze the screen will go black for a period of time, then the system will boot with the "welcome" screen, then it will ask you to agree with the terms which requires a manual driver operation. This has happened multiple times at random intervals.
- Raleigh, NC, USA
In December, 2015, my 6 month old 2015 Kia K900 with no more than 8,000 miles refused to start. Two and half hours later, with two tow trucks on the scene, aided by Kia roadside assistance, the car finally re-started. Less than a month later on Sunday, January 3rd, 2016 I left the driveway heading West, and about 4 houses down at approx. 25 miles per hour the vehicle began to 'shut down.' There was loud screeching sound, the steering wheel shook, and all the electronics went dead. The vehicle was inoperable, as the steering, gauge cluster, electronics all shut down. The electronic brake engaged or the car went into park, I'm not even sure, but the car came to a sudden stop in the middle of the road throwing two of us forward with the safety restraints engaging. Kia roadside came out again and after a while, they started the car again, but there were no electronics. I returned the car home. A tow truck driver arrived and tried to start the car and it 'hard' started, with no electronics. Kia's had my car since January. Kia has driven the car over 400 miles, found "no codes" but, did replicate the problem. I've lost all faith in the car and I believe it is a danger to the public.
- Yorba Linda, CA, USA
- Laguna Beach, CA, USA