10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
10,500 miles

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problem #2

Dec 092022

Niro

  • miles
On Friday, December 9, 2022, the heating element in the driver side seat burned through the cushion, burned a hole in my coat, and burned my right leg. Yes, it is available for inspection upon request. Thursday, January 5, 2023, the service department at Kia confirmed the heated seat element had gotten too hot and burned through the seat. Service personnel said the part that needed to be replaced was not under warranty and quoted prices ranging from $600-$1,700 to have it repaired. Other than the service department at Lithia Kia of Anchorage, no other inspection has been done. There were no warning lights or messages prior to the failure. In fact the car had been in the shop the week prior and had a courtesy vehicle inspection.

- Wasilla, AK, USA

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problem #1

Oct 072018

Niro

  • 21,000 miles
The stems that the headrest sets on are sharp. My daughter cut her finger while trying to adjust the headrest. It was minor, but still unexpected.

- Woodstock, AL, USA

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