3.4

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,000 miles

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problem #1

Jun 092021

Niro

  • 39,000 miles
The contact owns a 2017 Kia Niro. The contact stated while driving at 70 mph, an abnormal sound was heard, and the vehicle lost forwards momentum. There was no warning light illuminated. The contact coasted the vehicle to the shoulder of the road. As the contact exited the vehicle, an abnormal odor appeared under the hood. There were no flames present. The contact stated that oil was seen leaking underneath the vehicle. The contact had the vehicle towed to the dealer where it was diagnosed however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The failure recurred. The vehicle was unable to drive. The contact mentioned NHTSA Campaign Number: 18V257000 (Hybrid Propulsion System) as a possible solution to the failure however, the Vin was not included. The manufacturer was made aware of the failure and informed the contact that the engine needed to be replaced. The failure mileage was approximately 39,000.

- Lancaster, TX, USA