My 2018 Kia Niro EX keeps overheating. We purchased the vehicle July 21st 2018. Three months after purchase, the vehicle dies, flashing warning lights and a message appeared to shut the engine off. Our car was towed to the dealership we purchased it from. After over three months, the dealership calls and tells us to pick the car up from them. The entire engine had to be replaced. We sued Kia Motors through the lemon law. We settled for the payment option because the engine was replaced. Now, our hands are tied due to once we took the cash settlement, we were no longer able to take legal action again if we had any additional issues. Over the course of the last three years, we had to have it repaired for a wiring issue, now, our vehicle continually overheats. Our dealership where we purchased the vehicle does not have a hybrid technician to work on it. We have to drive to another location of theirs to have it serviced. That location is over an hour drive. Our car is unable to be driven to have it properly service by the correct technician. There is an online forum, www.kianiroforum.com. This forum explains in detail what type of issue the consumer is experiencing with this vehicle. I am reaching out due to this overheating issue could cause serious harm to someone. We have spoken with Kia corporate headquarters, their advice is to have it looked at by a Kia dealership and they will go from there. We have exhausted all of our options to have these issues looked into and now reaching out to you for assistance. Myself included, it appears this vehicle has many many issues and needs to be brought to someone-€™s attention that has the power to get something done.

- Flatwoods , KY, USA

Vehicle randomly flashes message to check hybrid system. Warning message disappear after vehicle reset but the message has repeatedly come up very often now. Message pops up during many different scenarios: After charging, before charging, while charging, and during operation.

- Sacramento, CA, USA

Rear hatch indicator suddenly comes on while driving and rear hatch opens on own. Even after hard slamming shut hatch is not latching all the time and randomly loosening and opening on its own. Loud rattle is also coming from rear of vehicle. This is a newly purchased automobile.

- Valley Stream, NY, USA

Both the right passenger door handle and rear drives side door handle have come off, in both cases a passenger was opening the door to enter the vehicle when the door handle failed and came off. The last incident back door occurred 9/7

- Miami, FL, USA

No incident to report. Design safety issue. The design of the emergency liftgate safety release requires the use of the vehicle's mechanical key to exit the vehicle through the rear liftgate in an emergency (see owners manual page 4-26. The need to have a key in hand utterly defeats the intended concept of an emergency release. This design would be completely unacceptable for the trunk of a sedan and it should also be unacceptable for a hatchback or liftgate. A relatively inexpensive fix would be to install a simple metal lever in the door through the slot provided for inserting the key. I have had other vehicles with similar emergency release mechanisms. I do not know how wide spread this is through the industry or if there are in fact different standards. I would urge NHTSA to require manufacturers to make all doors openable from the inside without the need for a key or any other tool, especially where it is specifically identified as an emergency means of exit. Thank you for all your efforts to keep the driving public safe. Sincerely (xxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Easthampton, MA, USA

Purchased the vehicle with safety tech package which includes aeb (auto emergency braking) and vehicle did not stop even when I applied full brakes to prevent a collision. The main reason I purchased this vehicle was for this safety feature.

- Pinellas Park, FL, USA