10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
- While driving, we received a notice on the dashboard to "stop driving and check regenerative brakes". Simultaneously we lose 95% of our braking power and all of the acceleration. Slamming on the brakes all the way to the floor provided some minor braking ability, but it was significantly diminished and frankly terrifying. We turn the car off, turn it back on again, and everything seems totally normal. - We cannot recreate the error, but we call the dealership. They say they can get us in in a week to service us. As this is our only car we keep driving it cautiously. - This happens again once more, before we bring it into the dealership. - The dealership runs a bunch of tests, tells us its the 12V battery, replaces the 12V battery, charges us $500 and tells us its fixed. - one week later (today) the same thing happens. Clearly it's not fixed, but even if it had been fixed, why is so much of the braking tied to the 12V? The dealership cannot get us in for days and is suggesting this may not be covered under our warranty.
- Burlington, VT, USA
KIA NIRO 2019 SAFETY RECALL As described in the safety recall (previous page), my KIA Niro 2019 alarm went off with the following error message "Engine Overheating". Kia of America and its dealership refused to fix the problem. The car dealership -said- has no direction as to how or when to fix the problem, and the KIA consumer hotline is out of business.
- San Diego , CA, USA
Able to completely stop vehicle with light brake pedal pressure without activating the brake lights. Regenerative braking is engaged
- Hudson, WI, USA
Breaks seized to respond when doing a sharp break. Vehicle did not break and slid off until it hit the vehicle up front. Waiting for vehicle inspection to begin. No warning signs, lights, or prior issues happened before the incident.
- Tamarac, FL, USA
The rubber pad on the brake pedal came off almost causing me not to be able to stop effectively. What was left is a small steel pedal which sometimes is challenging to feel.
- Nokomis, FL, USA
During driving or while parked, the vehicle will shut off power brakes, and display an error "Stop Vehicle and Check Regenrative Brakes". When the power brakes shut off, the brake pedal location and feedback change sharply and the responsiveness is severely impaired. This error can occur at any time, which is very dangerous especially at highway speeds or when coming to a stop. I have let an authorized Kia dealership inspect the car for 31 days and did not see the issue. I took the vehicle back, and it happens frequently, so I drove it in with the issue active again and they have had it for another 7 days so far after seeing the issue actively reported. The first occurrence occurred at approximately 18000 miles, about 2.75 years of operation on May 12, 2022. since then, it occurs about twice per week. These trouble codes are asserted when this happens: C1360(81) Raw code: 536081 ECU: Adaptive cruise-control Status: Test failed, Confirmed, Warning indicator requested C1741(81) Raw code: 574181 ECU: Adaptive cruise-control Status: Test failed, Confirmed, Warning indicator requested C2405(27) Raw code: 640527 ECU: ABS control unit Status: Test failed, Confirmed, Warning indicator requested
- Chicago, IL, USA
Twice the vehicle has lost all ability to brake or accelerate suddenly while driving speeds over 60 mph. The brake sticks in the up position, emergency brake doesn't work, and the gas pedal goes to the floor but does not work. The vehicle electrical panel goes haywire, battery of hybrid shows dead, then all gauges flash and change going up, down, and changing erratically. Vehicle lost all control in February and had to collide into something to stop.
- Mulberry, FL, USA
The contact owns a 2019 Kia Niro. The contact stated that while driving at 65 mph, the rear driver side tire blew out. In addition while taking the exit and depressing the brake pedal, the vehicle failed to stop. The contact was able to stop the vehicle by steering the vehicle to the side and into a parking lot. The contact stated all warning lights were illuminated when the tire blew out. The vehicle was towed to an independent mechanic where the rear driver side tire was repaired. The vehicle was taken to local dealer (pomona Kia superstore located at 8 rio rancho rd, pomona, ca 91766) where the failure was unable to be duplicated. The vehicle had not been repaired as of yet. The manufacturer was made aware of the failure and filed a case. The failure mileage was approximately 4,000.
- Chino Hills, CA, USA
My brakes failed as I tried to stop for a traffic light on a city street. There was a car already stopped at the light, which I bumped into. As I was depressing the brake pedal, it 'gave', and the car continued to move forward; I was unable to stop. Luckily, I had already slowed considerably prior to the brakes failing, so no one was hurt and there was minimal damage. The other driver left the scene without exchanging information, and no police report was filed. The Kia service technician was unable to find anything wrong with the vehicle: No codes showed up regarding any problems; nothing was in the online history report; no leaks or damaged brake components were observed; test driving failed to replicate the problem. Although he said I could pick it up, so far I haven't ' I won't drive it if the brakes are not reliable! the accident could've happened on the highway at high speeds; someone could've been gravely hurt or killed... I found an article online that described a recall of Kia optimas for what sounds like the precise problem: The 'software for forward collision warning (fcw) may prevent the automatic emergency braking (aeb) system from engaging as expected when fcw senses a potential collision with a stationary vehicle.' NHTSA campaign number: 19V539. Article at www.consumerreports.org/car-recalls-defects/Kia-optima-recalled-because-automatic-braking-could-fail/ when I brought this article to the technician's attention, I was told they couldn't do anything about it unless a recall specific to the Niro was issued. I then called the Kia customer service number in the article I found, and was told they would initiate an investigation; so far I haven't heard back from them.
- Salem, OR, USA
- Fort Wayne, IN, USA