I've been at the Premier KIA of Kenner every two months trying to have the remotes fixed since 02/10/15
as of 02/04/16 I'm still trying to have the remotes repaired. Several times I'm told a part has to be ordered when that fails I'm told another part has to be ordered, I sat at KIA from 9:35am to 3:45 pm I was told one remote works and they had to order a part for the other (for real? they had both remotes at the time of service).
The one remote worked one day and we'll back to we have to order a part from what I was told there have been a problem with these remotes since I purchase the car why was there not a recall ? I paid for a whole car not parts that works or parts the Service Department don't know how to resolve. After being told to come pick up my card until the part comes in I barely made it home and had to call the AAA to return the car back to KIA service department and was told the Coils had to be replaced, I had no problems with my car when it was first dropped off at KIA. I'm convinced they did something to my car while it was (never repaired)being repaired. I asked for a retail because I take care of my mother 91yrs young and is ill, I was refused and the car was not returned when promised. As of today the remotes is still not working although the service has been paid for.
I've been at the Premier KIA of Kenner every two months trying to have the remotes fixed since 02/10/15
as of 02/04/16 I'm still trying to have the remotes repaired. Several times I'm told a part has to be ordered when that fails I'm told another part has to be ordered, I sat at KIA from 9:35am to 3:45 pm I was told one remote works and they had to order a part for the other (for real? they had both remotes at the time of service).
The one remote worked one day and we'll back to we have to order a part from what I was told there have been a problem with these remotes since I purchase the car why was there not a recall ? I paid for a whole car not parts that works or parts the Service Department don't know how to resolve. After being told to come pick up my card until the part comes in I barely made it home and had to call the AAA to return the car back to KIA service department and was told the Coils had to be replaced, I had no problems with my car when it was first dropped off at KIA. I'm convinced they did something to my car while it was (never repaired)being repaired. I asked for a retail because I take care of my mother 91yrs young and is ill, I was refused and the car was not returned when promised. As of today the remotes is still not working although the service has been paid for.
- glendapla, Metairie, LA, US