The contact owned a 2004 Kia Optima. While driving at an unknown speed, an abnormal clicking noise emitted from the vehicle. The power steering failed and the wheels shook violently. The brakes failed to stop the vehicle and it crashed into a wall. The air bags deployed and an unknown substance emitted into the contacts eyes. The contact sustained burns to the body and lacerations to both eyes that required medical attention. A police report was filed. The vehicle was towed and deemed destroyed. The manufacturer was not made aware of the failure. The VIN and failure mileage were unknown. Updated 09/23/16

- Fort Worth, TX, USA

The contact owns a 2004 Kia Optima. While driving at approximately 20 mph, the power steering seized. Also, the subframe was fractured. The vehicle was not taken to a dealer and was not diagnosed or repaired. The manufacturer was notified of the failure. The contact believed that the failure was related to NHTSA campaign number: 09V183000 (suspension). The approximate failure mileage was 91,700.

- Mineapolis, MN, USA

The NHTSA campaign number is 09V183000 and the component is suspension. I was told that the recall portion for my vehicle was performed but only as an inspection by glassman Kia, southfield Michigan, in July 2009. I experienced the actual corrosion of the front sub-frame but thank god I did not have a crash. I am told by kmc that there is a possibility they may not fix the car. I have an appointment at glassman tomorrow, July 17, 2014.

- Plymouth, MI, USA

Every time my car go through a mud puddle I lose my power steering dealer cant find any problems something is wrong.

- Davie, FL, USA

Wheel misalignment and other noticeable stress in steering, or accelerated abnormal tire wear. Rattling noise coming from left front end area, not cv axle or strut.

- Irvine, CA, USA