I am unable to unlock my drivers side door either manually/key or by remote access this is a serious safety issue due to the fact that if I need to exit my vehicle in case of an emergency (fire and or crash) I would be unable to. Also, two of my rear seatbelts are jammed in the half extended position. I would appreciate any and all help you can give me with this serious safety issue.

- Hyde Park, MA, USA

Both low beam headlights blow out simultaneously. When this happened, high beams (separate bulbs and switch) would only work sporadically (switched 'on', nothing. Switched again, may come 'on', turned 'off' then 'on' may or may not come on). Dealer states 'it happens, they burn out', yet said the battery needed to be replaced.(?) non warranty, so you pay. Another complaint on the same car year/make/model, same issue, has already been filed with you. In addition, 'google' search shows many entries for this same problem on Kia and Hyundai vehicles (same manufacturer) over many models/years. Signs point to possible defective charging of battery by vehicle's electrical system (maybe why they replaced the battery at the same time). Battery was previously fine. I've had many electrical problems with the car, things stop working, then work on their own (power window won't work, sticks part open. Switch does nothing. Then suddenly later window lowers/raises without switch being touched. Trunk suddenly pops open). Definite electrical problem on these make of vehicles over many years which neither manufacturer is going to address themselves. Unless you do something, many will be paying for service caused by their negligence.. also, seat belt does not retract all the time. My vehicle was purchased new.

- Phoenix, AZ, USA

The contact owns a 2005 Kia Optima. The consumer stated their 3 year old son attempted to buckle himself in with the seat belt when all of a sudden if slipped from his hand and wrapped around the 3 year olds neck. The seat belt continued to retract and he could not free himself. The consumer wife grabbed the top of the belt and kept if from retracting even more, but was unable to release it. The consumer had to cut the seat belt. The following Friday the consumer and his wife were rear ended and the his wife had to go to the emergency the room because the seat belt had been cut a week prior. Updated 07/16/09. Updated 07/14/09.

- Holden, MO, USA