10.0

really awful
Crashes / Fires:
6 / 19
Injuries / Deaths:
4 / 1
Average Mileage:
96,392 miles

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« Read the previous 20 complaints

problem #136

Nov 262018

Optima

  • 173,000 miles
This car was involved in a non-collision/spontaneous fire. There where no prior indications of car defects. The car was moving on a city road when it caught on fire. Dekalb county ga fire department was called and took a report. This was a brand new replacement motor installed by Kia with a warranty. The new motor had approximately 5000 miles on it.

- Lithonia, GA, USA

problem #135

Nov 022018

Optima

  • 193,234 miles
I was driving my car in motion around 25 mph. I went to accelerate to get onto the freeway and the car just stalled on me with no warning. I had to pull over, cut the car off and let it sit for a min. After 5 mins, it started to drive again but there was still lack of acceleration

- Buford, GA, USA

problem #134

Oct 192018

Optima

  • 89,000 miles
The contact owns a 2011 Kia Optima. While driving 40 mph, the vehicle stalled. The contact opened the hood and flames appeared underneath the intake manifold. The local fire department extinguished the fire. The vehicle was towed to an independent mechanic where the contact was informed that the wiring harness was burnt. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 89,000.

- Okmulgee, OK, USA

problem #133

Sep 102018

Optima

  • 111,000 miles
Vehicle will not start. Engine and ignition replaced due to bearing wear recall. Transmission replaced 2 weeks ago for rebuilt one, and now car won't start. It's been 2 days and Kia has not been able to tell me what is wrong with it. The reason I wanted to submit this complaint is because I believe there should be a recall on transmissions installed in these vehicles. Kia wanted me to wait from 10 Sep to mid Dec because these transmissions are on back order. Which means there's so much demand that Dec is the earliest they could receive it. Their shop is full, mostly of these cars (Optima). They expected me to wait 3 months without a car in order to give them time. It just boggles my mind that they could do this. The craziest thing is that expect everyone to wait this long. I talked to 3 different costumers who are all having the same exact problem with the same cars, and they were told the same thing. I purchased this vehicle in 2014 used, only one previous owner, never had any accidents, now has 111,000+ miles. Always did all maintenance checks, oil & filter changes, tune ups, fluids change and yearly inspections. Only used for going to work and coming home 5 days a week (approx. 54 miles per day). I decided to repair transmission at other place & ended up saving $1100. Kia wanted to charge $2,700 for rebuild transmission & found a guy that charged me $1,600 for rebuild one. Kia never gave me quote copy. Just told me over the phone. How convenient! guy told me the way these transmissions were built it's simply bad engineering. And showed me the part of the transmission that broke. Would upload the documents, but I left in my car! can still provide them though! the safety issue was that the transmission went out while driving at 65 mph on a busy highway in houston! the car simply died on the middle of the highway. So I can only assume you know what that feels like!

- Montgomery, TX, USA

problem #132

Feb 222018

Optima

  • 103,000 miles
My 2011 Kia Optima is consuming large quantities of oil. I have received 10 oil changes since February 2018 (Oct as of today) after my car's oil light would blink every 1000 miles when driving. The dealer said their was no visible leak and performed a consumption test which showed my car was consuming oil at an alarming rate. This issue has been identified as a know problem with Kia motors and has yet to addressed.

- Virginia Beach, VA, USA

problem #131

Nov 232016

Optima

  • 75,000 miles
My husband was driving a 2011 Kia Optima when the car veered off the road and burst into flames. My husband was killed upon impact with a tree.

- Nitro, WV, USA

problem #130

Aug 012018

Optima

  • 97,597 miles
My car is not speeding up.engine problem and the engine is heating up turbocharger, gasket-exhaust pipe, gasket-exaust manif, intercooler

- Jersey City, NJ, USA

problem #129

Aug 022018

Optima

  • 95,000 miles
Turbocharger, gasket-exhaust pipe, gasket-exaust man if, intercooler I'm having the the engine problem want to find out if this car was recall,

- Jersey City, NJ, USA

problem #128

Mar 192018

Optima

  • 78,000 miles
The contact owns a 2011 Kia Optima. While driving approximately 65 mph, the vehicle stalled and black smoke emerged from the engine compartment. In addition, the check engine and tire pressure warning indicators illuminated. The contact pulled over, exited the vehicle, and noticed flames under the hood. The contact used a towel and a bottle of water to extinguish the fire. The fire department was called, but arrived after the fire was extinguished. The vehicle was towed to the dealer (courtesy Kia of brandon, 9205 E adamo, tampa, fl 33619) where it was diagnosed that the engine block failed and the engine needed replacement. The contact also mentioned that the vehicle was at the dealer for an evaluation per NHTSA campaign number: 17V224000 (engine and engine cooling). The dealer stated that it was ok to drive the vehicle. The manufacturer was notified of the failure and case number: 12673181 was opened. The vehicle was not repaired. The approximate failure mileage was 78,000.

- Ruskin, FL, USA

problem #127

May 282018

Optima

  • 103,000 miles
Was driving on a city street. Came to a stop at a stop light. Proceeded to go on green and on a main busy road my car shut down completely and all my lights came on in my vehicle. As I pulled over onto a side street my car began to smoke and smell like it was burning. My car would not start back up.. had to have it towed to 2 different shops. It is currently at the dealership waiting on a new engine and we have been for over 2 months now. Getting very aggravated as nobody can tell me when my car will be done. The dealership keeps telling me they cant find an engine for it. Which I find a little ridiculous. Somebody needs to tell me something or pay me blue book value for my car and keep it. This is not my fault as this a recall on my car that seems to be an issue all over with them.

- West Bend, WI, USA

problem #126

Jul 152018

Optima

  • 106,018 miles
The contact owns a 2011 Kia Optima. While driving at an unknown speed, the vehicle stalled and the check engine warning indicator illuminated. The contact was able to coast the vehicle to the side of the road. The contact powered off the engine and the vehicle failed to restart. In addition, on several occasions, the vehicle failed to start when the ignition switch was started. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing of the failure. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 17V224000 (engine and engine cooling). The manufacturer was not contacted. The approximate failure mileage was 106,018.

- Aurora, IL, USA

problem #125

Jul 012018

Optima

  • 91,500 miles
The contact owns a 2011 Kia Optima. While driving 50 mph, the engine stalled without warning. The vehicle was towed to the dealer (doral Kia, 10155 nw 12th St, doral, fl 33172, (305) 520-5592)and was awaiting diagnostic testing and repairs. The manufacturer was notified and informed the contact to take the vehicle to the dealer. The failure mileage was 91,500.

- Miami, FL, USA

problem #124

Jun 282018

Optima

  • 93,000 miles
The contact owns a 2011 Kia Optima. The contact stated that the vehicle made an abnormal noise from the engine compartment. Upon inspection, the contact noticed that the vehicle had no engine oil. The engine oil indicator illuminated. Prior to the failure, the vehicle was taken to Kia of South austin (5306 S ih 35 frontage rd, austin, tx) where it passed an initial engine inspection per NHTSA campaign number: 17V224000 (engine and engine cooling). The vehicle was taken back to the dealer where the oil consumption failure was confirmed and oil was added to the vehicle. The dealer informed the contact that further evaluations would have to be performed, which required them to continue to operate the vehicle. The manufacturer was notified of the failure and advised the contact to follow the dealer's testing procedures. The failure mileage was approximately 93,000. The VIN was not provided.

- Austin, TX, USA

problem #123

Jun 292018

Optima

  • 130,000 miles
I was driving my 2011 Kia Optima down a highway when the vehicle's engine suddenly shut off. The vehicle was in motion when this happened. I pulled off the side of the highway and tried to restart my car. The engine was knocking loudly. I called a tow truck and had it towed to my place of employment.

- Piedmont, GA, USA

problem #122

Jun 192018

Optima

  • 80,000 miles
Vehicle engine just shuts down

- Gastonia, NC, USA

problem #121

Feb 012018

Optima

  • 103,000 miles
The contact owns a 2011 Kia Optima. While driving 65 mph, the vehicle stalled without warning. The contact heard an abnormal knocking noise and the air bag warning indicator illuminated, which was a safety concern. The contact called cerame Kia (11655 new halls ferry rd, saint louis, mo 63033) and was informed that the engine needed to be repaired. The vehicle was repaired, but the parts were not available for the air bag warning indicator. The manufacturer was not notified. The failure mileage was 103,000. The VIN was not available.

- Florissant, MO, USA

problem #120

Jun 062018

Optima

  • miles
The contact owns a 2011 Kia Optima. While driving approximately 45 mph, the engine seized and the check engine warning indicator illuminated. Upon attempting to restart the vehicle, an abnormal clicking sound was heard and it failed to restart. The vehicle was towed to the contact's residence. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not contacted. The failure mileage was unknown.

- Parker, CO, USA

problem #119

May 302018

Optima

  • 144,700 miles
Without any warning lamps or extraneous sounds or engine noise, traveling approximately 40mph, the engine seized up and stopped. Immediately the engine, oil and battery lamps illuminated, and I was able to coast into a safe parking lot away from traffic. I attempted to restart the engine to no avail. Aaa was called and told to tow the vehicle to a local shop. Their diagnosis concurred with mine...the engine had seized and was not repairable except to replace the engine.

- Fruitland Park, FL, USA

problem #118

May 182018

Optima

  • 92,300 miles
I was driving in highway in July 2017. The steering wheel was drifting and slippery. It was about 84,000 miles in it. So, I brought my car in Kia dealer. They showed me worn out steering coupling. I asked them to change steering coupling only but they changed whole steering wheel column and charged me $1,402. However, I found that Kia extended warranty for 10 years/unlimited mileage in 2016. I am not sure why they charged me for steering issue. I complained Kia motors America and sent all information that I have including the bills. They did not respond any letter yet. I like to have my money back. Another issue that I found in May 2018 was fast engine oil burn out. I was driving to work in highway and engine oil warning sign was blinking. So, I immediately pulled over and checked engine oil level. It was almost gone and so dark. The dealer just changed engine oil a few months ago and less than 3,000 miles driven after that. I filled up 3 quarts of blended engine oil and checked every other day. About two weeks later, it looks the level of engine oil was way lower (about 1 and half quarts were gone). I called the dealer that they said it was only engine oil burning issue not engine failure. They said it would not cover by recalls. I checked lots of complaining about engine failure issue from the internet. Based on that in many cases the engine oil burn out issue happened before engine failure. I strongly think that Kia should install new engine under warranty or recalls because I really concern about me and family's safety.

- Marlborough, MA, USA

problem #117

Feb 012018

Optima

  • 120,454 miles
The contact owns a 2011 Kia Optima. While driving various speeds, the contact heard a knocking noise coming from the engine. In addiiton, the check engine, tire pressure, oil, and air bag warning indicators illuminated. The vehicle was taken to phil smith Kia (4250 N federal hwy, lighthouse point, fl 33062, (954) 545-7200) where a gds test was done, but the engine was not repaired. The VIN was included in NHTSA campaign number: 17V224000 (engine and engine cooling). The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 120,454.

- Fairfield Beach, FL, USA

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