10.0

really awful
Crashes / Fires:
6 / 19
Injuries / Deaths:
4 / 1
Average Mileage:
96,392 miles

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« Read the previous 20 complaints

problem #116

May 122018

Optima

  • 122,125 miles
My Kia Optima 2011 has been having major engine problems but the dealers are giving me the run around they keep on making things up they said they drain oil to check for metal particles in the oil.N they said they did the SC147 recall I went to go pick up my car. I checked the motor oil it was dark N dirty meaning they never drained the oil afer they told me that my car had past the test.they said they can hear the knocking noise but N order for them to assist me further I would have to authorise for them to tear down the engine.ibut I would have to pay out of my pocket if its not the engine something regarding the recall engine failer problem.

- Garden Grove, CA, USA

problem #115

Apr 042018

Optima 4-cyl

  • 104,000 miles
The contact owns a 2011 Kia Optima. While driving 55 mph, a loud noise was heard coming from the engine and the engine seized. There were no warning indicators illuminated during the failure. The vehicle was towed to an independent mechanic, but the cause of the failure could not be diagnosed. The dealer and manufacturer were not contacted. The vehicle was not repaired. The contact referenced NHTSA campaign number: 17V224000 (engine and engine cooling) as a possible cause of the failure. The failure mileage was 104,000.

- Melrose, MA, USA

problem #114

Apr 202018

Optima

  • miles
There is an active recall on my Kia Optima 2011 and I never receieved anything in the mail to service it. The engine shakes a lot when the car is idle. Who do I contact with information about this recall?

- Michigan City, IN, USA

problem #113

Mar 182018

Optima

  • 134,000 miles
In March of 2017, Kia issued a recall for there engines in the Optima for the year I own. We still have not yet received any information from Kia about bringing our Kia Optima in for this recall. Our VIN shows that our car is part of this recall. A year later we still haven't heard from Kia. Our car is now starting to stall when we sit at red lights. We would like for Kia to finally reach out to us to remedy this matter.

- Florissant, MO, USA

problem #112

Mar 232018

Optima

  • miles
Motor oil keeps disappearing; I change the oil on schedule and 2-3 weeks after it is dry. I'm afraid of engine failure or lock up due to this. Raising the hood does not show any oil splatter. Electrical problems; lnterior lights keep going out or go completely dim.

- Raleigh, NC, USA

problem #111

Dec 262017

Optima

  • 170,000 miles
This happened twice.the first time my son was driving the car to austin tx on the freeway when the car shut off while driving about 60mph.the we had the car toed to a local mechanic and after he checked the motor we were informed the motor seized up.I purchased a used motor at a junk yard with 22,000 miles and the mechanic installed it. Dec.26 2017 we spent christmas in austin tx and was on our way back on I10 around sealy tx the motor shut off.I was able to start the car up again.I found a Kia dealer in katy Texas and decided to take the car there, it was about 8 miles away however we didn't make it.I stayed in the right lane driving really slow 55-60mph and there was a loud pop and then smoke the motor locked up.the car is at the Kia dealer but I am still waiting for an authorization to get he engine replaced,

- Houston, TX, USA

problem #110

Nov 262017

Optima

  • 87,000 miles
The contact owns a 2011 Kia Optima. While driving 35 mph, the engine stalled and lost power. The contact stated that all the warning indicators illuminated at time of the failure. The vehicle was not able to reset and was towed to ricart Kia (4255 S hamilton rd #210, groveport, oh 43125 (614) 836-6503) where the diagnoses was unknown. The contact stated that the engine needed to be replaced because there was a recall on the vehicle. The manufacturer was not made aware of the failure. The contact researched the failure online and found NHTSA campaign number: 17V224000 (engine and engine cooling) and had not received a recall notice from the manufacturer. The approximate failure mileage was 87,000.

- Zanesville, OH, USA

problem #109

Nov 222017

Optima

  • 97,000 miles
My car cut off in the middle of the street causing a accident

- Oakland, CA, USA

problem #108

May 312017

Optima

  • 84,000 miles
Beginning in spring 2017 my 2011 Kia Optima ex turbo (I bought it brand new, only owner) began stuttering while in motion (as if someone were pumping the brakes). The car stalls and dies at red lights and stop signs and needs restarted. It also stalls and dies while in motion, most disturbing in high speed, high traffic intersections and at 70 mph highway speeds. I will be traveling on high speed interstates and the car just dies and I have to hope I have enough momentum to safely get over to the breakdown lane without causing an accident. The check engine light usually goes on and off at least four times in between each service attempt. It has been analyzed and given attempted repairs by a Kia dealership four times since late May 2017 (see attached records), but the stalling and stuttering problems persist. I picked up the car from its last service on 10/18/17 and the same problems began manifesting again. This is now the fifth time. I have no idea what the problem with the car is (unknown) and it seems Kia's service help line for mechanic assistance does not either. The most recent time the car was at the dealership for service, Kia sent out a national service specialist to investigate the car, to no avail. 1) 5/31/17 - replaced map sensor (I paid $600 and it did not fix the problem) 2) 6/30/17 - tested grounds and replaced connections 3) 7/25/17 - replaced turbo and intercooler system 4) 10/12/17 - replaced engine computer 5) unknown - still problematic - asking for replacement vehicle from Kia the car has 91,410 miles and is still covered under the 10 year/100,000 mile powertrain warranty. This car is a major safety hazard, especially when it stalls and dies out in high speed, high traffic intersections and on freeways while traveling 70 mph. Kia obviously does not know how to fix it.

- Urbana, OH, USA

problem #107

Oct 072017

Optima

  • 128,206 miles
Started hearing my engine knocking the night before. Knocking still evident, followed shortly by 2 engine stalls on the highway! vehicle had to sit abandoned overnight until a tow could be arranged, which resulted in cancelling an out-of-state move!

- Phoenix, AZ, USA

problem #106

Oct 062017

Optima

  • 90,000 miles
Engine light on. Knocking noise coming from engine. Car won't start on several occasions. Engine "rattles" at acceleration and stalled today while I was driving going about 60 mph.

- Savannah, GA, USA

problem #105

Sep 162017

Optima

  • 114,000 miles
Vehicle in motion on Florida I-10E doing about 70 mph. Car started making a ticking sound and gas peddle started pulsating. Tried to make it to nearest exit 112 but noise kept getting louder and louder and then there was a loud bang. White smoke appeared, engine and oil lights came on, and car completely shut down. Was able to move to side of road and called for tow.

- Port Richey, FL, USA

problem #104

Sep 082017

Optima

  • 180,000 miles
I was driving at 55 mph when the engine turned off. All electrical was working. I pulled over to the side of the road, and tried to restart. Nothing. No smoke, no clicking. Electrical system was fine. I had the Optima towed to the closest mechanic, when tried to turn the crank and found that the engine had seized. Oil was full, no over heating warning. I still owe on this car.

- Gladwin, MI, USA

problem #103

Jun 012011

Optima 4-cyl

  • miles
2011 Kia Optima. Consumer writes in regards to engine replacement recall notice and seeks reimbursement information. The consumer stated the engine failed and was replaced under warranty. The consumer received the recall notice 17-V224 and requested to be advised if this repair was already completed. Updated 09/11/2017

- Berkeley, CA, USA

problem #102

Sep 022017

Optima

  • 100,000 miles
Turbo oil supply line leeks

- Farr West, UT, USA

problem #101

Aug 182017

Optima

  • 150 miles
Problems starting a few years ago. Heard knocking, brought it in for recall, and it wasn't doing it anymore. Had problem with emissions. Recall was done and I was told that the problem led to engine problems. Now engine is burning through oil, and local trusted mechanic says it is going to need a new engine by winter. In research have seen others are having similar problems.

- Holderness, NH, USA

problem #100

Aug 192017

Optima

  • 115,000 miles
Well my 2011 Kia Optima ex stalled in traffic and was able to push it into a parking lot to be towed, come to find out my engine went out on me. I started to hear a knocking noise that came out of nowhere and then my car died and check engine light came on. Come to find out that I have a recall on my vehicle for this problem. I am very uspet to find out this has been going on for a year or so and have never ever been notified of it via mail or anything! I could of killed someone let alone myself or my family! I had to do repairs O N8/19/17 because my car out of nowhere started making a knocking noise and battery died. I had to get a new battery and then have my car checked out which all costed $350 and still died on me and my airbag light is on now then... only to find out my engine was bad. I'm looking into legal action.

- Crestview, FL, USA

problem #99

Aug 192016

Optima

  • 60,000 miles
The contact owns a 2011 Kia Optima. While driving 50 mph, the vehicle stalled and the check engine indicator illuminated. The vehicle was taken to an independent mechanic who changed the oil. The vehicle was towed to hart Kia (located at 1361 E main St salem, va 24163 540-389-2364) where it was unable to be diagnosed due to no failure codes. The vehicle was not repaired. The manufacturer was notified of the failure and opened case number: 12413664. No further assistance was offered. The failure mileage was 60,000.

- Troutville, VA, USA

problem #98

Aug 072017

Optima

  • 101,958 miles
The contact owns a 2011 Kia Optima. The contact took the vehicle to airport Kia naples (3325 westview dr, naples, fl 34104) for routine maintenance and a recall repair for the engine. The contact stated that the dealer informed her that the engine was operable and did not need to be replaced. While leaving the dealer, the contact heard a knocking noise. The contact called airport Kia naples at (239) 732-8910 and was instructed to bring the vehicle back. While driving back to the dealer, the engine stalled and lost power. The vehicle was towed back to the dealer where it was diagnosed that the engine needed to be replaced. The contact stated that the vehicle was ready for pick up after four days. While leaving the dealer, the contact noticed that the air conditioner started to blow heat, smoke appeared from the rear of the vehicle out of the exhaust, and the knocking noise recurred. The vehicle was taken back to the dealer where it was diagnosed that the intake manifold was replaced, which caused the smoke. The dealer repaired the air conditioner as a courtesy. There were no warning indicators illuminated. The manufacturer was notified, opened an investigation, and provided case number: 12451212. The failure mileage was 101,958.

- Fort Myers, FL, USA

problem #97

Jul 302017

Optima

  • 56,000 miles
Car caught fire from the engine bay while driving on highway and has been entirely burned out in 5 minutes.

- Schaumburg, IL, USA

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