6.0
fairly significant- Typical Repair Cost:
- No data
- Average Mileage:
- 10,350 miles
- Total Complaints:
- 2 complaints
Most common solutions:
- not sure (2 reports)
This problem may be covered under warranty. Ask your Kia dealer.
- To the Korean, please teach your service center's personnel in Penang, Malaysia how to serve their customers adequately,so they will be more customer oriented.
2. Your KIA Optima K5, which I bought in July,2013 was excellent in performance. I love that busy steering but I'm scared when your new NU engine produces strange sounds like a loose parts.
3. I had explained the problem (No 2. above) to your service center personnel, but they were like dumb and deaf.
4. I love your cars and KPOP but I really hate the way you treat my complaint!
5. Call me in Penang, Malaysia - +60124500501 ... before kick more asses.
- joezain, Butterworth, Penang, Malaysia
I took my KIA to the dealership. No-one in the KIA service. Service performed in the BMW service center. Air condition not working, had a funny smell. The BMW people were very pleasant. It took a while, but they got my air working. Less than a month later, air not working again, but now I can hear a scraping metal sound. This KIA is a problem. I have a feeling, all they did was put some of that freeze stuff in it. This issue still not resolved.
- Shirley T., Kinston, NC, US