3.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,502 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Jun 012024

Optima

  • 145,000 miles
The contact owns a 2013 Kia Optima. The contact received notifications of NHTSA Campaign Numbers: 17V224000 (Engine and Engine Cooling), 23V652000 (Service Brakes, Hydraulic), and 22V560000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 20 MPH and depressing the accelerator pedal, the vehicle experienced reduced engine power and the engine started overheating. There was no warning light illuminated. The contact parked and turned off the vehicle. The contact stated while attempting to restart the vehicle, the vehicle shuddered and stalled. The vehicle was towed to the dealer, where it was diagnosed that the engine had seized and needed to be replaced. The contact related the failure to 17V224000 (Engine and Engine Cooling); however, the dealer informed the contact that the vehicle could not be repaired under the recall because the product improvement campaign for knock sensor software update had not been performed on the vehicle. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that they were not legally required to complete the recall repairs. The failure mileage was approximately 145,000. Parts distribution disconnect.

- Riverside, CA, USA

problem #7

Feb 132024

Optima

  • miles
The contact owns a 2013 Kia Optima The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was parked in the driveway, the trunk of the vehicle became wet from rainwater. The contact stated that the trunk area had a moldy odor. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Mount Vernon, WA, USA

problem #6

Aug 012022

Optima

  • miles
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Numbers: 22V560000 (Structure) and 23V652000 (Service Brakes, Hydraulic) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available.

- Knoxville, TN, USA

problem #5

Mar 122023

Optima

  • 0 miles
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 20V100000 (Fuel System, Gasoline) and 22V560000 (Structure) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Memphis, TN, USA

problem #4

Dec 262022

Optima

  • 75,000 miles
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Numbers: 22V560000 (Structure) and 22V093000 (Fuel System, Gasoline). The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the high-pressure fuel pump needed to be replaced before servicing the recall repairs. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 75,000.

- Cordova, TN, USA

problem #3

Dec 152014

Optima

  • 30,000 miles
Shortly after getting onto the freeway on my way to work in the morning I heard a loud pop followed by what sounded like light rain hitting the car and the roar of the freeway. We quickly pulled the car to the side of the freeway and upon looking at the roof of the car there was a huge hole in the center of the car's sun roof with sharp shards of glass tilted towards the sky and large cracks extending from one side of the sunroof frame to the other. Conditions were raining, 7:30am and about 50 degrees F outside. The canvas screen was closed to catch the falling glass so no glass fell into the passenger compartment of the car. There were no injuries, and no debris or other cars in the area.

- Oakland , CA, USA

problem #2

Apr 192013

Optima 4-cyl

  • 20 miles
The contact owns a 2013 Kia Optima. The contact stated that while driving 40 mph, a noise was emitted from the driver's side window. The vehicle was taken to the dealer for diagnosis where it was stated that the noise was normal. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 20. Updated 09-18-13 updated 09/27/2013

- Mentor, OH, USA

problem #1

Apr 182012

Optima 4-cyl

  • 10,000 miles
This is not a safety problem. The carpet has worn through (threadbare) just in front of the driver seat. I asked the dealer about it and the rep told me it happens with drivers that are six feet tall. The spot that is worn is on a raised surface (cover?) of some sort. A redesign to place a heay duty carpet piece in that part of the carpet or redesign the removable floor mat to cover the spot so it wouldn't wear out the underlying carpet. What to do for repair"?"

- San Diego, CA, USA