10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
84,514 miles

About These NHTSA Complaints:

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problem #19

Oct 152020

Optima

  • 90,000 miles
Kia kirby ventura has removed (2) or more active dangerous recalls from VIN# of the vehicle that is unfortunately in my nane. Recall 1, steering wheel mdps unit. I have a letter notification dated April 24 2017 no recall#. plus recall 18V363000 air bag control unit that should apply but never received recall notice. Recall#17V224 engine stall/freeze issue I have recall notifice plus a notice from the United States district court for the central district of California abt specific recall that does effect car. I made 2 attempts at Kia kirby ventura last year, before covid19, to get engine recall fixed car was experiencing symptoms as described almost casued serious accidents on freeway. I was denied by service manager david bodjanac since dealership, during 2nd visit to have engine recall fixed, Kia kirby ventura removed recall from VIN# asked me where did I get recall notice from? engine issue not fixed. Fast forward to today, thurs 10/15/20 early evening im coming up to corner engine stalled twice as I was slowing down approching, turning. Luckily I was driving at slower rate of speed. Coming out of turn car ultimatly made into my parking lot w/out crashing luckily no one was out walking. Engine car froze. Luckily in front of parking space, managed to force car in parking spot. Now disputing w/Kia kirby ventura, sm david bodjanac, who denied engine recall or any recall. Kia kirby ventura service w/undoubtedly tell me issue w/car has nothing to do w/any recalls. Had I been on fwy which I drive on 2, 3 times a day or been driving at higher rate of speed on street as I was I would have been killed. Kirby Kia ventura said they w/give 0 for car not running due to recall but still in good condition fully loaded. If car running they mite give me $5500-$6000max..per kb not running cars value $6923- $8852 in fair condition /mechanical issues & $7851-$9790 in good condition.

- Ventura, CA, USA

problem #18

Sep 252020

Optima

  • 126,000 miles
I was driving down the road doing about 45 when I heard a small pop & all my dash lights came on & I lost everything. Car clicks when trying to restart but does not start. Oil light, battery light, eps light & check engine light stay on now. I was told there is a recall on these cars and would like to get it fixed asap as it's my only transportation.

- Columbus, OH, USA

problem #17

Jul 162020

Optima

  • miles
My car is getting a P2562 code which is for the turbocharger boost control position sensor. I'm having a significant decrease in engine power and fuel economy.

- Robbinsville, NJ, USA

problem #16

May 232020

Optima

  • 70 miles
So from the start I bought the car $5000 cash from a dealership who promised a 3 month warranty 3 weeks into having the car I decided to take a road trip for my graduation party from high school I'm about 2 hours out from my city going down the highway car just stops accelerating and flashing a engine light while I'm on a one way highway tractor trailers and cars are going 80mph behind meanwhile my car can't accelerate luckily I was able to pull over without losing my life so I call the dealership and he hangs up and says there's nothing he can do there's no warranty at all and I'm just in shock I'm stranded on the highway with no one near me that I know so I end up paying the tow truck $600 to go back to my city take the car to mechanic he says it's the knock sensor he ' fixed' it on the way home from picking it up from the mechanic I was driving on the highway again the car does the same exact thing but this time it was worse because cars was right behind me almost hit me and swerved and almost took there own life and my car just won't accelerate anymore and sounds horrible knocking sound while cars are coming straight behind me I pulled over eventually got it towed back to the mechanic after paying him he says he's still trying to fix it I honestly just want to be safe in my car that was supposed to get me to college now im out of a car and college funds due to fixing the car and can't even go due to lack of safety on vehicle it was very traumatizing and impacting on my life.

- Roanoke, VA, USA

problem #15

Aug 132020

Optima

  • 160,000 miles
My car quits while driving. Warning lights flash often on dashboard even after

- West Memphis, AR, USA

problem #14

Aug 082020

Optima

  • 710,000 miles
I was riding down the road car just stopped after stopped try to crank again wouldn't crank when it did crank it had no power sputtered

- Orlando, FL, USA

problem #13

Aug 172019

Optima

  • 49,786 miles
While I went on the highway the acceleration felt very sluggish and had a hard time speeding up to the speed limit. The car only got worse as I went on a street and it felt as though it did not want to go, like it lost most of its power. Turns out something is wrong with the engine but I feel that my car should be under a newer recall but isn't, as smoke was coming out of the exhaust and the engine light wasn't even on. Somehow the car was out of oil with no light coming on to indicate that and recently about a week ago oil was put in, and weeks prior oil was put in.

- Las Vegas, NV, USA

problem #12

Apr 022019

Optima

  • 79,000 miles
I was driving from woburn MA on new boston road headed to wilmington MA and my car seemed to shut down I was able to pull over off the street next to a curb location 147 new boston rd. I tried to start my car pressing the push button start only lights came on on the oil has engine battery... while still sitting in the car I was trying to make some calls I smelled a burning smell I noticed smoke coming from the front of the car. The smoke increased rapidly I exited the car called 911. While waiting for help to arrive I grabbed some items from the glove box and back seat the front of the car at that point flames were coming from under the hood the flames escalated to pop the hood a large fire had ignighted from the engine area the fire department put out the fire. A tow truck towed the car away.

- Wilmington, MA, USA

problem #11

Feb 232017

Optima

  • 35,000 miles
"takata recall". my Kia has been recalled several times, the motor has been recalled twice. The second time, I had my family with me going to Arkansas, and the car stalled as we were going through a stop light, another vehicle almost hit us. I have lost wages from work, lost time waiting to get my vehicle fixed, it has caused stress and anxiety and right now I just got three more recall letters in the mail. These cares are unsafe, but unfortunately it is my only means of transportation. I want Kia held accountable and to get these dangerous cars off the streets before some gets killed.

- O Fallon, MO, USA

problem #10

Sep 302018

Optima

  • 60,000 miles
My car began to smell like gas when driving and my car started jerking, and making a weird noise..so I pulled over on the side of the road. It smelled like fuel through my air vents while driving, and when I popped the hood to look under it with my boyfriend there was a leak, and it was spewing out fuel out of the pump. What was the scariest part about it is there was no warning light or any thing that told me there was a fuel leak we had to find out for ourselves. I had called Kia to see if they would replace it because it basically was a brand new car with only 60,000 miles on it and they said it was not under original warranty so there was nothing they could do for me. I had to buy the part myself which costed me around 500 dollars, then I had to buy a fuel line which was another 50, then get it replaced which costed me another 200. I was extremely upset because it was basically a brand new car doing this.. and I want to be reimbursed for my troubles. I was out of work, couldn't drive my vehicle, and had to pay for a problem that was not my fault. It was the manufactures fault. I am glad I caught it when I did and pulled over on the side of the road because my car boyfriend and I could have bursted into flames. I am extremely upset. I am never buying another Kia again unless they reimburse me for the troubles they have caused me and many others. I am scared to drive my Kia now knowing that anything could happen to it, or that my fuel pump may go out another time. The engine is definitely faulty and it has caused me and my boyfriend fear, and anxiety. We are scared to see what may happen next.

- Charlotte, NC, USA

problem #9

May 152017

Optima

  • 88,700 miles
Sometimes when I driving this the engine just turn off...

- Roslindale, MA, USA

problem #8

Jun 272018

Optima

  • 77,000 miles
Staring out at low speed, moderate acceleration, dry pavement, especially when turning, vehicle will lose power. Traction control kicks on, even with new tires. Leaves vehicle vulnerable to oncoming traffic. Dealer has said this is normal several times. This happens when entering or crossing intersections at normal speed, not over accelerating, attempting to merge on to freeways with short on ramps, or just making a turn at an intersection. This has happened on multiple occasions.

- Goleta, CA, USA

problem #7

Feb 232018

Optima

  • 44,000 miles
Back up camera is not working. No accident acurred, started the car, put in reverse and the screen is completely black.

- Roanoke, VA, USA

problem #6

Dec 292016

Optima

  • miles
My steering has been loose since 65K miles and continued to drift. However this bieng my 4th car I let it slide and was waiting for time to do a wheel alignment. However at 73K miles the eps sensor went off and now is hard to drive. The eps on all my vehicles never had issues up till its death way over 250K miles. The eps sensor came on after a stop sign. Then I heard a snap then the car went into manual steering mode. Now the eps sensor is off and the car is working fine.

- Lilburn, GA, USA

problem #5

Nov 012015

Optima

  • 7,000 miles
Vehicle: Kia Optima 2013 issue description: If loosing slightly traction (Kia Optima it is very sensitive, all it takes is some dirt on the ground, a little rain, moisture on the pavement, or bumpy road) the system will kill all the engine power between 1 to 2 seconds when you start from a stand still (brings the car to a stop). This makes the car not move and get into dangerous situations when entering an intersections because cars approaching might hit the car. The situation can be repeated once the system releases the power, losing traction again, extending additionally 1 to 2 seconds to this situation. Loosing traction is even easier when the wheels are turned. I opened a ticket on Kia customer affairs (K3229681) once the dealer did not even tested the car with me, and I got the typical answer if they do not have a recall on this subject (it is the way it works) after many calls and visits, I was able to get from the manufacture's Kia customer affairs verbally confirm it is the way should work, immobilizing the car for 1 to 2 seconds. The only solution provided is to disable the tcs which based on the manual disables also the esp. This issue has been reported by other owners on multiple forums, and no other car I drove works in that way, not even my Hyundai sonata 2013 which is the same car but with different body. Mode information on the attached document.

- Alpharetta, GA, USA

problem #4

Feb 062015

Optima 4-cyl

  • 42,205 miles
I was sitting at a stop sign waiting to cross two lanes, when clear I pressed the gas pedal. The tires spun a little on some antiskid; as a result the traction control intervened. The car seamed to loose all power!!. with traffic on its way I drifted across one lane before getting full power back. This tcs in my 2013 Kia Optima is not safe-- someone is going to get killed! what should I do !?

- Altoona, PA, USA

problem #3

Jun 232014

Optima

  • 17,000 miles
The traction control system is designed so poorly that when I pull into traffic from a stop I have to disable the system completely or risk being a sitting duck in the middle of an intersection. It seems that if the traction control system detects any amount of tire slippage it cuts power to both wheels completely. Your instinct is to press the accelerator harder to make the car get out of the intersection which causes the wheels to slip when the car reapplies power and the whole problem starts again and you are still in the intersection. The power is cut so dramatically that it is almost as if the brakes are being applied and vehicle occupants lurch forward. After a second or two the vehicle gradually reapplies power. The only way to avoid this is to disable the system which has to be done each time you start the car. If you forget to disable it you are fumbling on the dash while driving to disable it. When I reproduced the event at the dealership they said that this was how the system is designed to work. All it takes is a couple rocks on the ground, a little rain, or even a heavy fog and the system will completely kill the power for between 1 - 2 seconds when you start off from a stand still.

- Houma, LA, USA

problem #2

Jun 142014

Optima

  • 15,000 miles
I have found the traction control to be too drastic at times. When pulling on to a highway there is usually a small bump (difference in height, about 2", between the road and the parking area). If I'm accelerating (which you usually have to do to get onto a busy road), when the car goes over the "small bump" the traction control kicks in and the car loses a lot of the power you need to avoid the oncoming traffic. The traction control causes the car to come to a "rolling stop". this seems a little too extreme to me and I feel like this will cause an accident and potential loss of life. I have owned 4 other cars with traction control (2 Saturn, 1 corvette, and a Kia forte). None of the vehicles mention had an issue like this. Usually the traction control will "gradually" slow down the wheel or wheels that are turning faster than required. The Optima almost comes to a complete stop, losing 95% of it's power on June 6, 2014 I returned the car to the dealer (fette Kia). I was able to reproduce the problem and they said this was how the car was designed. The issue has occurred numerous times the date above was used to complete the form.

- Little Falls, NJ, USA

problem #1

Nov 252013

Optima

  • 5,000 miles
During the first inclement weather I endured with this car (late Nov/early Dec 2013) there was some snow and ice. I came to a stop then pulled out to turn right. The nearest traffic was 2 blocks away. As I tried to turn, my car stopped then started, stopped, started. The traffic was headed directly for me and blaring their horns. Suddenly, my car lurched forward and went on its way. I experienced this again several times the same day and many more times since then during the course of this winter. It has happened on interstates, going up hills, making turns and driving slowly on slippery streets. I went to the dealer who told me it was supposed to do this; it was a safety feature.

- Wilmington, DE, USA