10.0

really awful
Crashes / Fires:
12 / 75
Injuries / Deaths:
14 / 1
Average Mileage:
65,032 miles

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« Read the previous 20 complaints

problem #173

Jun 012019

Optima

  • 63,000 miles
Engine burning oil. Knocking when accelerating.

- Thornton, CO, USA

problem #172

May 232019

Optima

  • 110,000 miles
The contact owned a 2013 Kia Optima. The contact stated that while driving approximately 50 mph, the vehicle speed suddenly decreased before stalling. Smoke was present coming from under the hood of the vehicle. After lifting the hood flames were present coming from the engine. The fire department was called to the scene and extinguished the flames. During the incident the a vehicle was destroyed. A fire report was taken at the scene. The VIN was not available. The contact mentioned that his 3 children were present at the time of the fire. The manufacturer was contacted and offered assistance with a rental. The failure mileage was 110,000.

- Palatine, IL, USA

problem #171

May 032019

Optima

  • 126,000 miles
Takata recall engine oil is burning away and the replacement of oil is becoming more frequent. Used two quarts in last 7 days

- Robinson, TX, USA

problem #170

May 302019

Optima

  • 150,000 miles
Was driving vehicle 65 mph on interstate hwy when engine shut off without warning of any kind. Vehicle will not restart and was towed

- Nebo, NC, USA

problem #169

Mar 012019

Optima

  • 102,000 miles
My 2013 Kia Optima sx burns excessive oil and produces excessive exhaust smoke. The dealership originally told me I had a faulty exhaust control valve. After I replaced that valve, however, the problem(s) persisted. At my last service visit, the dealership simply topped-off the oil to get the engine malfunction and check oil warning lights to go off. Upon leaving the dealership, I soon discovered that the excessive exhaust smoke remained. The only time the excessive exhaust smoke dissipates is when most or all of the oil has burned off. (the service advisor at a second dealership simply told me they couldn't diagnose or fix the problem.)

- Shaker Heights, OH, USA

problem #168

May 172019

Optima

  • 156,000 miles
Car stopped while proceeding through a toll. Tried getting a jump to start it. Motor would not turn over.starter had a steel every time trying to start it.

- Toms River, NJ, USA

problem #167

Apr 202019

Optima

  • 190,000 miles
While on the freeway the vehicle froze up and locked. We smelt a strong burn odor. Mechanic checked fuses and we thought it was wiring or possibly the motor but turns out the starter went bad. The burn smell came from the coil wire on the starter.

- Lewisville, TX, USA

problem #166

May 162019

Optima

  • 114,000 miles
A recall was issued to me by Kia in 2017 when we had the vehicle's engine totally replaced. On May 16, 2019 my son was driving when passerby's were honking and flashing their lights at him. He noticed that the engine was on fire, when he lost steering, and breaks. He jumped out of the car while moving and then the car exploded, a total of 3 separate times before fire and emergency personnel arrived on scene. Fire report and investigation underway.

- King George, VA, USA

problem #165

Sep 252018

Optima

  • 7,000 miles
The contact owns a 2013 Kia Optima. The contact received a recall notice for NHTSA campaign number: 18V907000 (fuel system, gasoline, engine). The contact stated that there was a fuel odor inside the vehicle. The contact took the vehicle to southside Kia (9401 atlantic blvd, jacksonville, fl 32225, (904) 406-7779) three times to be repaired. The manufacturer was not notified. The failure mileage was 7,000.

- Jackville, FL, USA

problem #164

Dec 282018

Optima

  • 107,000 miles
I own a 2013 Kia Optima. The first time I noticed the issue, I was driving on the interstate miles from home on a family trip. I noticed the oil light flickering when I depressed the accelerator, and also smelled something burning from engine compartment. I pulled off at the nearest service station and checked the oil and found no oil on the dipstick other than some burnt oil residue. The strong burning smell and smoke was coming from the opening. I immediately added oil and have been keeping a close eye on it ever since. I contacted the dealer and have learned of the many problems that Kia owners are having with these particular engines. The dealership conducted a oil consumption test and determined the car is losing a little over a quart of oil every 1000 miles or so, but isn't leaking anywhere. I have read many of the stories of engine failures and fires caused by this and I do not want to experience this while on the road with my family. This car only had about 107,000 miles on it when I first noticed this oil consumption problem. This vehicle has been well maintained and should not be going through oil like this with so little miles on it. The dealership is telling me that there is no warranty that covers this and no recalls have been issued despite all of the trouble Kia owners are having. I don't trust the car on the road with my family and I don't know where else to turn. Please help with this. Thank you!

- Bismarck, AR, USA

problem #163

Apr 152019

Optima

  • 70,000 miles
Waiting on a red light, the Kia Optima stalled and then smoke started coming into the cabin. Within seconds the front of the car caught fire and my wife and two children had a very limited time to get out from the burning car into safety. The burning car was eventually extinguished by the fire department. Local police cordoned off the lane to provide safety for my family and others motorists on the road. The weather was clear and the time of the fire was around 12:30pm.

- Sterling, VA, USA

problem #162

Apr 182019

Optima

  • 126,000 miles
My car engine shut down after making a left turn, which I almost got rear ended by traffic turning right from a faster street. I had to place the car in park to restart the engine after a couple tries. I noticed my engine light and other lights on dash turned red. After a couple tries the engine started and I seen my oil light also so I thought maybe my oil was bad so I went and had an oil change done and after getting that completed was driving home and my engine has this knocking noise now and it seemed to get worse. The technician stated that the engine light showed that the overhead cam sensor was the cause of the light. But after changing the oil the light went out. Technician stated the car was a quart low before the oil was changed out. I do not understand why this happened because I used the best oil and changed my oil on a regular basis and have records to show if needed.

- Sandy, OR, USA

problem #161

Apr 172019

Optima

  • 130,000 miles
While driving dash lights came on and off.. lost acceleration power. Itermitten power. Came to a stoplight lost acceleration tried to press gas to accelerate and souned like pots and pans banging while acceleration hear a loud bang and shattering metal. Mmanaged to pull over on highway..opened hood and saw oil substance all over engine compartment and around firewall. Parts were recovered. Towed. Kia shop notified as it was service for the warranty shards back in October of 2017 and claimed no issues. Oil was changed.

- Fuquay Varina, NC, USA

problem #160

Apr 172019

Optima

  • 123,000 miles
While driving, my dashboard lit up and my car shut off. While I'm traffic. I was going about 55mph. I was not able to accelerate or break. Luckily I was able to coast into a near by parking lot where it parked my car. From there I tried to restart my car, but it never came back on.I attempted to turn it on, but all I heard was a clicking sound. It's not my battery as I had it checked nor did any codes come up on my computer when I hooked my car up. Had it towed towed home and having a mechanic look at it in the morning

- Valdosta, GA, USA

problem #159

Aug 202018

Optima

  • 0 miles
Recall, steering wheel knock

- Easley, SC, USA

problem #158

Apr 062019

Optima

  • miles
I was driving than suddenly all my lights came across my dashboard.thsn my car car began to slow down so I pulled over!thank it cut off

- Lafayette, IN, USA

problem #157

Apr 042019

Optima

  • 99,000 miles
Oil is completely empty before 1000 miles after an oil change. Have switched to synthetic oil and used additives. Nothing has helped and I am adding at least 6-8 quarts for 3000 miles. Also the headlights are horrible. I can not see 10 feet pass my front end at night. This is extremely dangerous and new bulbs do not help. It is a known problem, but Kia could care less. Not only can I not see but I'm driving a death trap that will most likely catch fire like thousands of the 2013 have already. How do these car companies get away with this?

- Seabrook, TX, USA

problem #156

Mar 302019

Optima

  • miles
Was driving drown the road out of my subdivision. Engine just shut down and wouldn't start. The car was in motion and just shut off. I am blessed that it didn't happen on the highway.

- Baytown, TX, USA

problem #155

Mar 032019

Optima

  • 60,000 miles
Was driving on I45 in pflugerville doing a U turn to go West bound. Heard a loud band like something "fell out" of the car. Pulled over and the car started to shoot sparks and flames. I was with my little brother an some friends so we all jumped out of the car. My mom picked us all up and txdot stayed with the car while my mom got a tow truck. My mom call insurance and had the car to her mechanic and when they started it up it immediately started to shoot flames and sparks. They found a hold in the engine. The mechanic inspected it and had never seen anything like that on a 60K mile car. Kia has so many recalls and this car make model and year was in the recall abut not the VIN number. Southwest Kia in austin took forever to "investigate." They are now trying to say that it's not included in the recalls but rather jiffy lube left a rag in car that got sucked through the dipsticks and wrapped around the crank shank. I had driven from Texas to Arizona to Colorado and back to Texas before this happened. There was no problems before this. There was no evidence of this rag from prior mechanics that looked at it before Kia did their investigation. It is believed that this is a faulty issue with Kia and they are trying to not take responsibility for this engine catching fire. They are recalling hundreds of thousands of cars for engine fires. When dealing with Kia now they are hostile and call it an "alleged fire." They are now saying an adjuster needs to look at it but that was over a week ago. Now they are saying the case manger for recalls is on vacation.

- Leander, TX, USA

problem #154

Jul 192017

Optima

  • 140,000 miles
Check engine light is on code reads high pressure fuel pump. When starting the car it is very sluggish and has fluttering rpms for the first 10 15 minutes when driving the car is jerky and hesitant to accelerate. There is currently a active recall on the high pressure fuel pump but my VIN is not listed under the recall even though it was listed on the engine recall. Was told I did not need a new engine but was given an oil change ABS new oil pan and the problem started shortly after

- Merrimack, NH, USA

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