10.0

really awful
Crashes / Fires:
12 / 75
Injuries / Deaths:
14 / 1
Average Mileage:
65,032 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2013 Kia Optima:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #153

Mar 252019

Optima 4-cyl

  • 100,400 miles
The contact owns a 2013 Kia Optima. While driving 45 mph, the vehicle decelerated and powered down. The contact's son pulled over in front of a store. When he opened the hood, he noticed that the engine was on fire. The business owner of the store extinguished the fire with a water hose. The fire department was present, but the fire had already been extinguished. There were no injuries. The vehicle was taken to beck & masten Kia (25503 tomball pkwy, tomball, tx 77377, (281) 539-1111). The cause of the failure had not been determined. The manufacturer was not notified. The failure mileage was 100,400.

- Spring, TX, USA

problem #152

Mar 062019

Optima

  • 200,000 miles
My car have been reading mechanism error on the radio for 6 months. Recently my lightbulb went out then the other, , I didn't have 100 a piece so I used high beam now one of those out. My backseat interior light out which all is fine I'm assuming jus need replacement. I was driving down the highway when I saw smoke then a loud pop my steering wheel locked up, , brakes in all I barely made it off the road the wheel was so tight. I get out to a exploded tire tore up bumper and fender. Eps engine light along with a few others are on. I get my car towed get the cracked rimmed fixed and proceeding to fix bumper and fender because I naturally assumed bad tires. Today I'm driving again I suddenly see smoke then the entire car shuts down. I've tried a boost everything came on except the engine. I tried putting the key in the side compartment still nothing. All lights are on, , on the dashboard engine tire pressure etc. I really can't say what's the problem but this is the second time it has happened. I'm losing money and my car. I'm without a car as of now.!

- Jackson, MS, USA

problem #151

May 042018

Optima

  • miles
Issues with the engine- theta II engine since 2015 (previous owner liz reported). I purchased the vehicle March 2018 and sent it in Kia a month later. Local dealership told me the engine needed to be replaced but my extended warranty I purchased didn't approve it because it was a previous problem (2015 ) oval dealership told me engine is consuming oil and they do not know where the oil is going. It blowing smoke and not drivable. The car has been in the shop (ancira Kia) since January and Kia corporate has been paying my rental.

- San Antonio, TX, USA

problem #150

Mar 112019

Optima

  • 65,000 miles
My car randomly caught fire at 10:30 pm while it was already sitting in my drive way since 7 pm. The entire front end of the car is now melted on my driveway pavement. Putting my family and my house at danger.

- Pembroke Pines, FL, USA

problem #149

Feb 282019

Optima

  • 150,000 miles
Engine caught fire. Car acting funny pulled into rest stop. Smelled smoke and flames started coming out of the hood. Car is now totaled. The engine had been replaced due to a previous Kia recall. Car is totaled.

- Meriden, CT, USA

problem #148

Feb 272019

Optima

  • 86,000 miles
The contact owns a 2013 Kia Optima. While driving approximately 60 mph, the check engine indicator illuminated and the vehicle shut down. The vehicle was towed to mentor Kia (440-953-1000, located at 9090 mentor ave, mentor, oh 44060) where it was diagnosed that there were metal shavings in the engine. The contact received notification of NHTSA campaign number: 17V224000 (engine and engine cooling), but the dealer refused to perform the recall repair. The manufacturer was made aware of the failure and stated that the dealer would be contacted. The vehicle was not repaired. The failure mileage was approximately 86,000. Parts distribution disconnect.

- Faiirport Harbor, OH, USA

problem #147

Mar 072019

Optima

  • 81,000 miles
While driving off the interstate the Kia Optima started to smoke and when pulled over flames started to come from the hood(car still one). The flames only got bigger and eventually totaled the vehicle.

- Sarasota, FL, USA

problem #146

Mar 062019

Optima

  • 99,900 miles
I was driving around 45 miles and hybrid system warning, safely stop and do not drive. This happened about 3 more times on the way to the dealership. Brought it to the dealer told me to replace the battery. The sign came back up after about 30 minutes of driving.

- Norfolk, CT, USA

problem #145

Feb 232017

Optima

  • 35,000 miles
"takata recall". my Kia has been recalled several times, the motor has been recalled twice. The second time, I had my family with me going to Arkansas, and the car stalled as we were going through a stop light, another vehicle almost hit us. I have lost wages from work, lost time waiting to get my vehicle fixed, it has caused stress and anxiety and right now I just got three more recall letters in the mail. These cares are unsafe, but unfortunately it is my only means of transportation. I want Kia held accountable and to get these dangerous cars off the streets before some gets killed.

- O Fallon, MO, USA

problem #144

Feb 062019

Optima

  • 89,000 miles
I own a 2013 Kia Optima, the check engine light came on and the engine started to misfire while driving on the highway. The temperature outside at the time was -50 with the windchill. I had the vehicle towed to the repair shop and they called me to let me know that the #2 cylinder was junk. They thought it was just a bad coil pack but when switched to the #1 cylinder the misfire code didn't follow the coil pack, it code stayed at cylinder #2 even with a brand new plug. The spark plugs had been replaced in September 2018, the same issue that caused the plugs to fail in September when the plugs were changed out happened again on this occasion (February 6, 2019). I was informed by the service manager at the Kia repair shop that there was an update to the ECM that needed to be done to prevent this from happening, but when I contacted Kia to see if they would cover the repair of the vehicle because the update was not performed Kia refused to cover the replacement of the engine, which is the only solution because the spark plug failed and blew apart in the cylinder because the ECM update was performed. When I asked Kia why the repair was not being covered they stated that they were not allowed to disclose that information to me and that it was proprietary information. I opened a case number (13034007) with Kia and asked them to provide me with information as to why they won't cover the repair and they have yet to respond back to me, it is now February 12 and haven't received a response. I also received information stating that my warranty would be extended to 10 years, 100,000 miles but Kia isn't honoring that warranty in this circumstance. My vehicle currently has around 89,000 miles on it. I am currently still paying a loan on this vehicle and it's not drivable, it currently sits parked until this gets resolved.

- Winneconne, WI, USA

problem #143

Jan 172019

Optima

  • miles
The contact owns a 2013 Kia Optima. The contact received a recall notice for NHTSA campaign number: 18V907000 (engine and engine cooling). Luther Kia of bloomington (1701 american blvd w, bloomington, mn 55431, (612) 424-7641) stated that the part was not available. The manufacturer indicated that the remedy for the previous NHTSA campaign number: 17V224000 (engine and engine cooling) may not have been properly performed. In some cases, the high pressure fuel hose may have been damaged, misaligned, or improperly torqued during the engine replacement procedure. As a result, a fuel leak could occur and increase the risk of fire. The dealer stated that the part was on a national backorder. The manufacturer was notified. The contact had not experienced a failure.

- Minneapolis, MN, USA

problem #142

Jan 212019

Optima

  • 85,000 miles
The contact owns a 2013 Kia Optima. While the vehicle was undergoing an oil change at montrose Kia in sheffield (5033 detroit rd, sheffield, oh 44054, (440) 934-6699), the contact was informed that the VIN was included in an unknown recall regarding the engine. The dealer inspected the vehicle, stated that everything was fine, and removed the recall from the VIN. Afterwards, the contact heard a grinding noise coming from the engine when driving and accelerating from a complete stop. The contact was waiting to schedule a follow-up appointment with the dealer. The manufacturer was not contacted. The failure mileage was 85,000.

- Overlin, OH, USA

problem #141

Feb 022019

Optima

  • miles
The vehicle makes a very loud rumbling noise when accelerating. I have maintained oil changes, tune ups, and regular maintenance on the vehicle

- Whitefish Bay, WI, USA

problem #140

Jan 142019

Optima

  • 54,398 miles
The contact owns a 2013 Kia Optima. While driving 10 mph, the oil and check engine warning indicators illuminated. The contact turned around and drove home. While the vehicle was parked, the contact noticed a pool of oil on the ground. The vehicle was towed to an independent mechanic where it was diagnosed that the center tread of the oil filter housing detached and completely leaked out. The oil coolant unit also failed and needed to be replaced. The vehicle was repaired. The dealer was not contacted. The manufacturer informed the contact that the vehicle was out of warranty and referred the contact to NHTSA. The approximate failure mileage was 54,398.

- Glendale, CA, USA

problem #139

Oct 212017

Optima

  • 58,000 miles
The contact owns a 2013 Kia Optima. While the contact's husband was driving approximately 60 mph, the vehicle stalled without warning. The contact stated that the power steering, brakes, and several other electrical functions became inoperable. The contact was unable to restart the vehicle. Prior to the failure, jenkins Kia of ocala (2305 sw college rd, ocala, fl 34471, (352) 414-4553) was informed of a knocking sound in the engine. The vehicle was towed to the dealer where it was diagnosed that the engine seized and needed to be replaced. The vehicle was repaired per NHTSA campaign number: 17V224000 (engine and engine cooling). The manufacturer was notified of the failure. The approximate failure mileage was 58,000.

- Ocklawaha, FL, USA

problem #138

Jan 252019

Optima

  • miles
Driving uphill in sunol close to fremont I-680 when I heard a clicking noise appears to be the engine. The noise got louder then check engine light came on. The car no longer accelerate. The engine started to shake so I pulled over and exit freeway. The car then stopped ang all electrical light came up on the dashboard. I tried starting the car, it just shake then died right away. I then have it towed to an auto shop in stockton. The mechanic says something came off loose from the engine and it needs an engine replacement. A new engine would be $5K to $8K. I contacted the dealership why a 5 yrs old car that has 114K all of a sudden have an engine failure with no warning. They had me called Kia consumer affair. They towed my car to their preferred Kia dealership to get diagnose. I have found out there was a recall of this vehicle SC147. The dealership will perform a diagnostics tomorrow then they will call me for the results. If the caused of engine failure caused by the recall, they will replace it with a new one and provide a loaner car.

- Sacramento, CA, USA

problem #137

Jan 202015

Optima

  • 15,000 miles
The contact owns a 2013 Kia Optima. While driving at any speed, the vehicle made abnormal noises. There was no warning indicator illuminated. The vehicle was taken to pros Kia glendale (818-745-1400, located at 400 S brand blvd, glendale, ca 91204) where it was diagnosed that the engine needed to be repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was approximately 15,000.

- Los Angeles, CA, USA

problem #136

Dec 272018

Optima

  • 5,000 miles
My engine was replaced due to a recall for hesitation/lock up in November 2017. Not long after replacement the new engine begin to hesitate like the old engine. It has continued to do this, becoming worse. It is usually a double hesitation. In other words the car hesitates slightly, starts moving then hesitates again more seriously. The last time in December, 2018 the car did this I was making a turn. It was serious to the point that an oncoming car had to stop. This is exactly the same as the first engine. I'm very concerned about the safety of driving this car. The car has 34,000 miles but only 5,000 on the replaced engine.

- Cornelius, NC, USA

problem #135

Jan 252019

Optima

  • 79,105 miles
The contact owns a 2013 Kia Optima. While driving approximately 40 mph, the check engine warning indicator illuminated and the vehicle stalled. The contact was unable to restart the vehicle. The contact stated that there was a grinding noise coming from the engine while attempting to restart the vehicle. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 12631362. The approximate failure mileage was 79,105.

- Los Angeles, CA, USA

problem #134

Jan 212019

Optima

  • 92,700 miles
About three months after having my engine replaced due to a recall, it caught on fire while I was driving.

- Jacksonville, FL, USA

Read the next 20 complaints »