10.0

really awful
Crashes / Fires:
12 / 78
Injuries / Deaths:
14 / 1
Average Mileage:
62,843 miles

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« Read the previous 20 complaints

problem #160

Apr 172019

Optima

  • 123,000 miles
While driving, my dashboard lit up and my car shut off. While I'm traffic. I was going about 55mph. I was not able to accelerate or break. Luckily I was able to coast into a near by parking lot where it parked my car. From there I tried to restart my car, but it never came back on.I attempted to turn it on, but all I heard was a clicking sound. It's not my battery as I had it checked nor did any codes come up on my computer when I hooked my car up. Had it towed towed home and having a mechanic look at it in the morning

- Valdosta, GA, USA

problem #159

Aug 202018

Optima

  • 0 miles
Recall, steering wheel knock

- Easley, SC, USA

problem #158

Apr 062019

Optima

  • miles
I was driving than suddenly all my lights came across my dashboard.thsn my car car began to slow down so I pulled over!thank it cut off

- Lafayette, IN, USA

problem #157

Apr 042019

Optima

  • 99,000 miles
Oil is completely empty before 1000 miles after an oil change. Have switched to synthetic oil and used additives. Nothing has helped and I am adding at least 6-8 quarts for 3000 miles. Also the headlights are horrible. I can not see 10 feet pass my front end at night. This is extremely dangerous and new bulbs do not help. It is a known problem, but Kia could care less. Not only can I not see but I'm driving a death trap that will most likely catch fire like thousands of the 2013 have already. How do these car companies get away with this?

- Seabrook, TX, USA

problem #156

Mar 302019

Optima

  • miles
Was driving drown the road out of my subdivision. Engine just shut down and wouldn't start. The car was in motion and just shut off. I am blessed that it didn't happen on the highway.

- Baytown, TX, USA

problem #155

Mar 032019

Optima

  • 60,000 miles
Was driving on I45 in pflugerville doing a U turn to go West bound. Heard a loud band like something "fell out" of the car. Pulled over and the car started to shoot sparks and flames. I was with my little brother an some friends so we all jumped out of the car. My mom picked us all up and txdot stayed with the car while my mom got a tow truck. My mom call insurance and had the car to her mechanic and when they started it up it immediately started to shoot flames and sparks. They found a hold in the engine. The mechanic inspected it and had never seen anything like that on a 60K mile car. Kia has so many recalls and this car make model and year was in the recall abut not the VIN number. Southwest Kia in austin took forever to "investigate." They are now trying to say that it's not included in the recalls but rather jiffy lube left a rag in car that got sucked through the dipsticks and wrapped around the crank shank. I had driven from Texas to Arizona to Colorado and back to Texas before this happened. There was no problems before this. There was no evidence of this rag from prior mechanics that looked at it before Kia did their investigation. It is believed that this is a faulty issue with Kia and they are trying to not take responsibility for this engine catching fire. They are recalling hundreds of thousands of cars for engine fires. When dealing with Kia now they are hostile and call it an "alleged fire." They are now saying an adjuster needs to look at it but that was over a week ago. Now they are saying the case manger for recalls is on vacation.

- Leander, TX, USA

problem #154

Jul 192017

Optima

  • 140,000 miles
Check engine light is on code reads high pressure fuel pump. When starting the car it is very sluggish and has fluttering rpms for the first 10 15 minutes when driving the car is jerky and hesitant to accelerate. There is currently a active recall on the high pressure fuel pump but my VIN is not listed under the recall even though it was listed on the engine recall. Was told I did not need a new engine but was given an oil change ABS new oil pan and the problem started shortly after

- Merrimack, NH, USA

problem #153

Mar 252019

Optima 4-cyl

  • 100,400 miles
The contact owns a 2013 Kia Optima. While driving 45 mph, the vehicle decelerated and powered down. The contact's son pulled over in front of a store. When he opened the hood, he noticed that the engine was on fire. The business owner of the store extinguished the fire with a water hose. The fire department was present, but the fire had already been extinguished. There were no injuries. The vehicle was taken to beck & masten Kia (25503 tomball pkwy, tomball, tx 77377, (281) 539-1111). The cause of the failure had not been determined. The manufacturer was not notified. The failure mileage was 100,400.

- Spring, TX, USA

problem #152

Mar 062019

Optima

  • 200,000 miles
My car have been reading mechanism error on the radio for 6 months. Recently my lightbulb went out then the other, , I didn't have 100 a piece so I used high beam now one of those out. My backseat interior light out which all is fine I'm assuming jus need replacement. I was driving down the highway when I saw smoke then a loud pop my steering wheel locked up, , brakes in all I barely made it off the road the wheel was so tight. I get out to a exploded tire tore up bumper and fender. Eps engine light along with a few others are on. I get my car towed get the cracked rimmed fixed and proceeding to fix bumper and fender because I naturally assumed bad tires. Today I'm driving again I suddenly see smoke then the entire car shuts down. I've tried a boost everything came on except the engine. I tried putting the key in the side compartment still nothing. All lights are on, , on the dashboard engine tire pressure etc. I really can't say what's the problem but this is the second time it has happened. I'm losing money and my car. I'm without a car as of now.!

- Jackson, MS, USA

problem #151

May 042018

Optima

  • miles
Issues with the engine- theta II engine since 2015 (previous owner liz reported). I purchased the vehicle March 2018 and sent it in Kia a month later. Local dealership told me the engine needed to be replaced but my extended warranty I purchased didn't approve it because it was a previous problem (2015 ) oval dealership told me engine is consuming oil and they do not know where the oil is going. It blowing smoke and not drivable. The car has been in the shop (ancira Kia) since January and Kia corporate has been paying my rental.

- San Antonio, TX, USA

problem #150

Mar 112019

Optima

  • 65,000 miles
My car randomly caught fire at 10:30 pm while it was already sitting in my drive way since 7 pm. The entire front end of the car is now melted on my driveway pavement. Putting my family and my house at danger.

- Pembroke Pines, FL, USA

problem #149

Feb 282019

Optima

  • 150,000 miles
Engine caught fire. Car acting funny pulled into rest stop. Smelled smoke and flames started coming out of the hood. Car is now totaled. The engine had been replaced due to a previous Kia recall. Car is totaled.

- Meriden, CT, USA

problem #148

Feb 272019

Optima

  • 86,000 miles
The contact owns a 2013 Kia Optima. While driving approximately 60 mph, the check engine indicator illuminated and the vehicle shut down. The vehicle was towed to mentor Kia (440-953-1000, located at 9090 mentor ave, mentor, oh 44060) where it was diagnosed that there were metal shavings in the engine. The contact received notification of NHTSA campaign number: 17V224000 (engine and engine cooling), but the dealer refused to perform the recall repair. The manufacturer was made aware of the failure and stated that the dealer would be contacted. The vehicle was not repaired. The failure mileage was approximately 86,000. Parts distribution disconnect.

- Faiirport Harbor, OH, USA

problem #147

Mar 072019

Optima

  • 81,000 miles
While driving off the interstate the Kia Optima started to smoke and when pulled over flames started to come from the hood(car still one). The flames only got bigger and eventually totaled the vehicle.

- Sarasota, FL, USA

problem #146

Mar 062019

Optima

  • 99,900 miles
I was driving around 45 miles and hybrid system warning, safely stop and do not drive. This happened about 3 more times on the way to the dealership. Brought it to the dealer told me to replace the battery. The sign came back up after about 30 minutes of driving.

- Norfolk, CT, USA

problem #145

Feb 232017

Optima

  • 35,000 miles
"takata recall". my Kia has been recalled several times, the motor has been recalled twice. The second time, I had my family with me going to Arkansas, and the car stalled as we were going through a stop light, another vehicle almost hit us. I have lost wages from work, lost time waiting to get my vehicle fixed, it has caused stress and anxiety and right now I just got three more recall letters in the mail. These cares are unsafe, but unfortunately it is my only means of transportation. I want Kia held accountable and to get these dangerous cars off the streets before some gets killed.

- O Fallon, MO, USA

problem #144

Feb 062019

Optima

  • 89,000 miles
I own a 2013 Kia Optima, the check engine light came on and the engine started to misfire while driving on the highway. The temperature outside at the time was -50 with the windchill. I had the vehicle towed to the repair shop and they called me to let me know that the #2 cylinder was junk. They thought it was just a bad coil pack but when switched to the #1 cylinder the misfire code didn't follow the coil pack, it code stayed at cylinder #2 even with a brand new plug. The spark plugs had been replaced in September 2018, the same issue that caused the plugs to fail in September when the plugs were changed out happened again on this occasion (February 6, 2019). I was informed by the service manager at the Kia repair shop that there was an update to the ECM that needed to be done to prevent this from happening, but when I contacted Kia to see if they would cover the repair of the vehicle because the update was not performed Kia refused to cover the replacement of the engine, which is the only solution because the spark plug failed and blew apart in the cylinder because the ECM update was performed. When I asked Kia why the repair was not being covered they stated that they were not allowed to disclose that information to me and that it was proprietary information. I opened a case number (13034007) with Kia and asked them to provide me with information as to why they won't cover the repair and they have yet to respond back to me, it is now February 12 and haven't received a response. I also received information stating that my warranty would be extended to 10 years, 100,000 miles but Kia isn't honoring that warranty in this circumstance. My vehicle currently has around 89,000 miles on it. I am currently still paying a loan on this vehicle and it's not drivable, it currently sits parked until this gets resolved.

- Winneconne, WI, USA

problem #143

Jan 172019

Optima

  • miles
The contact owns a 2013 Kia Optima. The contact received a recall notice for NHTSA campaign number: 18V907000 (engine and engine cooling). Luther Kia of bloomington (1701 american blvd w, bloomington, mn 55431, (612) 424-7641) stated that the part was not available. The manufacturer indicated that the remedy for the previous NHTSA campaign number: 17V224000 (engine and engine cooling) may not have been properly performed. In some cases, the high pressure fuel hose may have been damaged, misaligned, or improperly torqued during the engine replacement procedure. As a result, a fuel leak could occur and increase the risk of fire. The dealer stated that the part was on a national backorder. The manufacturer was notified. The contact had not experienced a failure.

- Minneapolis, MN, USA

problem #142

Jan 212019

Optima

  • 85,000 miles
The contact owns a 2013 Kia Optima. While the vehicle was undergoing an oil change at montrose Kia in sheffield (5033 detroit rd, sheffield, oh 44054, (440) 934-6699), the contact was informed that the VIN was included in an unknown recall regarding the engine. The dealer inspected the vehicle, stated that everything was fine, and removed the recall from the VIN. Afterwards, the contact heard a grinding noise coming from the engine when driving and accelerating from a complete stop. The contact was waiting to schedule a follow-up appointment with the dealer. The manufacturer was not contacted. The failure mileage was 85,000.

- Overlin, OH, USA

problem #141

Feb 022019

Optima

  • miles
The vehicle makes a very loud rumbling noise when accelerating. I have maintained oil changes, tune ups, and regular maintenance on the vehicle

- Whitefish Bay, WI, USA

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