10.0

really awful
Crashes / Fires:
12 / 75
Injuries / Deaths:
14 / 1
Average Mileage:
65,032 miles

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« Read the previous 20 complaints

problem #133

Dec 152018

Optima

  • 79,000 miles
I was driving down the highway when my engine seized and my car shut off. My car is completely useless and will not even start.

- Jacksonville, FL, USA

problem #132

Nov 152017

Optima

  • 85,000 miles
The contact owns a 2013 Kia Optima. While driving various speeds, the oil pressure and check engine warning indicators illuminated. The dealer was not called. The vehicle was taken to an independent mechanic where it was diagnosed that the oil needed to be refilled to avoid an engine failure. The failure recurred on a weekly basis. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 85,000.

- Ste Genevieve, MO, USA

problem #131

Nov 222018

Optima

  • 118,000 miles
Car has not wanted to start 5 times. First started in November 2018. While driving on the highway, is has completely shut down twice in the middle of traffic and would not start. Once mid December & early January. Battery discharge warning came on so I got a new battery but still continued to have the same problem. At random times it acts as if it does not want to accelerate and stalls

- Lakewood, WA, USA

problem #130

Dec 272018

Optima

  • 126,000 miles
The contact owns a 2013 Kia Optima. While the vehicle was stopped, a knocking sound was heard coming from the engine and the check engine indicator illuminated. The failure recurred and the knocking sound became louder. The vehicle was towed to the contact's residence. The contact called dutch miller Kia of charlotte (704-247-7124, located at 7725 South blvd, charlotte, nc 28273) and scheduled a diagnostic appointment. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 126,000.

- Charlotte, NC, USA

problem #129

Dec 222018

Optima

  • 124,000 miles
The contact owns a 2013 Kia Optima. While driving 45 mph, the vehicle lost power and stalled. There were no warning indicators illuminated. The contact stated that there were metal shavings in the oil and cylinder number two was misfiring. The vehicle was towed to his home. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 124,000. The VIN was not available.

- Philadelphia, TN, USA

problem #128

Dec 192018

Optima

  • miles
The contact owns a 2013 Kia Optima. While driving 35 mph, the vehicle lost power and stalled without warning. The vehicle was pulled over and towed to a local mechanic. The mechanic diagnosed that the engine seized. The vehicle was not repaired. The manufacturer and dealer were not made aware of the failure. The vehicle was included in NHTSA campaign number: 17V224000 (engine and engine cooling) and NHTSA campaign number: 18V363000 (air bags). The failure mileage was unknown.

- Shelby, MS, USA

problem #127

Dec 072018

Optima

  • 119,000 miles
I was driving the vehicle when the battery light came on and then the car started to overheat and then just cut off. I tried to start the vehicle but would not start. Had it towed to Kia wich told me it was the pulleys froze up and shredded the belt. Now Kia just replaced my engine from the recall. Now I always have the oil changed every 3,000 miles and I take it to the same place everytime now when they changed the engine they said I would need a new alternator but that was it. Not to mention I just had it at Kia for a oil change and a free inspection. Which the inspection stated nothing about the belts or pulleys which are supposed to be inspected. So that is twice they missed a worn out idler pulley. Now the mechanic I had looking at it told me it was so worn that it broke off and that there is no way they missed it.

- Keystone Heights, FL, USA

problem #126

Dec 222018

Optima

  • 103,005 miles
I was driving to work and the car just stop in the middle of traffic.the aaa driver said the starter but the Firestone said the motor seized up.this happened 3 days before christmas this is very horrible me and my children have no transportation at all or money for a problem Kia over look.

- Burleson, TX, USA

problem #125

Jun 092018

Optima

  • 50,000 miles
I have been having repeated issues following the Kia theta II engine recall replacement (SC147) since June 2018. My car is practically new with 53K +/- miles, purchased new, and had all the recommended and required maintenance performed. I took my car to rick case Kia (dealer code:GA083) to have my engine replaced midsummer 2018. Since then I have been experiencing persistent check engine light (cel) issues for the same engine diagnostic code(P2191). Each time I take my car to the dealer for resolution, technicians give me different reasons for what they "think" could be the root issue. Thus far, I have been told the issue was due to bad gas, an O2 sensor gone bad, a leak, history code from another dealer not clearing the recall, and now a fuel kit will be replaced. It is my assumption that if Kia technicians truly knew what the issue was I would not have so many repeated trips for the same issue. To this date(December 14th 2018) they still have not provided a clear resolution. In light of recent events surrounding Kia vehicles, specifically Optima, catching on fire and engines randomly blowing up this is something that needs an immediate resolution.it impacts my safety as the vehicle owner and those driving around me. I have expressed how uncomfortable I am driving this car in the current state (with the engine light on) and my concerns are being dismissed. I am told that it is not a drivability issue and I can drive it away with the light on. It should be no surprise why that is not a comforting diagnosis as I have been back about 6-7 times now. I am currently making attempts to engage/escalate this with the Kia corporate office. In an attempt to be proactive I am seeking help!

- Tucker, GA, USA

problem #124

Nov 282018

Optima

  • miles
It started as a metal to metal clicking sound. I was able to drive home safely. The following morning when I tried to start it the car rattled and shut off on it's own.

- Clovis, CA, USA

problem #123

Oct 182018

Optima

  • 112,000 miles
Engine started making noise in the engine while driving on interstate. Engine exploded, car was in gulfed in smoke and flames. I pulled the car to the the side of the road and got out as fast as I could. Total burn down and total loss of my car in less than 10 minutes. I have video and pictures

- Loranger, LA, USA

problem #122

Nov 172018

Optima

  • 36,300 miles
Driving down the freeway when my engine just locked up. Had my car picked up by a tow truck and found there was no oil in the car, and the bottom of my car was coated in oil. Had no indications there was any trouble before the engine seized. Image attached shows undercarriage covered in oil.

- Baytown, TX, USA

problem #121

Nov 032018

Optima

  • 94,000 miles
The contact owns a 2013 Kia Optima. While driving approximately 30 mph, a loud knocking noise was present coming from the engine compartment, the oil pressure indicator illuminated, the vehicle would not accelerate properly, and the engine stalled. The failure was not diagnosed or repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 94,000.

- Grovetown, GA, USA

problem #120

Oct 222018

Optima

  • 87,000 miles
The contact owns a 2013 Kia Optima. The contact stated that while driving approximately 60 mph, the vehicle failed to accelerate above 20 mph. The vehicle was taken to the dealer Kia of huntington (1720 East jericho tnpk, huntington, NY 11743) who diagnosed that the turbo waste gate valve solenoid failed and needed replacement. The manufacture was notified of the failure and case number: 12523258 was opened. The vehicle was not repaired. The approximate failure mileage was 87,000.

- Huntington, NY, USA

problem #119

Oct 282018

Optima

  • 95,000 miles
While on the freeway at approximately 75 miles per hour my vehicle started smoking out the rear end and lost all power. When I pulled onto the shoulder and stopped, flames came from under the hood towards the windshield. My vehicle continued to burn until the fire department arrived and extinguished the flames. Once extinguished the fire captain said in his experience this appeared to have been an electrical issue. Kia also has claims about spontaneous fires in several models including mine due to metal shavings from the factory in the oil causing a fire.

- Modesto, CA, USA

problem #118

Oct 302018

Optima

  • 0 miles
Car burning through oil every 20 days to the point the oil is completely empty. Started a oil consumption test on October 1, 2018. Oil light came on by October 20, wpq8. I contacted dealership about oil light however they stated I must wait 30 days and do not top off car with oil. I decreased driving the next 10 days to prevent damage. I went back after over 1,000 miles and 30 days on October 30, 2018 to Kia dealership in chamblee, ga. Was only given a oil change and additive. Car dealerships stated that this is how my car is and I will need to frequently do oil changes.

- Peachtree Corners, GA, USA

problem #117

Sep 162018

Optima

  • 70,000 miles
On September 16, 2018 at approximately 930am, while on duty at work(correction officer) my Kia Optima gdi 2013 went up in flames in the parking lot of my job.. I was not present and the vehicle. I had already been on duty 530am that morning. Once I made it to the scene my car was completely almost burnt to the ground. The fire department labeled it as a electrical fire, which caused the car the burn from the inside out, starting from the engine. I had several personal items of mine burnt in the fire and also work equipment that was lost in the fire. Since the incident I've suffered mental, emotional and physical distress. I'm a single mother and I depended on my car to get me where I needed to go. Things have been very frustrating and hard. I'm seeking help from Kia motors.

- Opa Locka, FL, USA

problem #116

Sep 292018

Optima

  • 107,000 miles
While diving my 2013 Kia Optima sx. All the lights in the dash stated flashing while driving I pulled over on the highway my daughter and I seen smoke come from the hood of the car and I then seen a reflection on the ground it was 9pm at night. That's when my daughter and I walked as far as we could on the hwy and called the police. I have called Kia national filed a complaint I heard from someone once and havent heard from anyone else since. The accident happened on September 29, 2018.

- Stockbridge, GA, USA

problem #115

Sep 252018

Optima

  • 124,000 miles
The contact owned a 2013 Kia Optima. While driving approximately 60 mph and attempting to slow down, smoke appeared underneath the hood. The vehicle was pulled over to the side of the road. The contact heard a popping sound and the vehicle immediately burst into flames. The fire department was called and extinguished the fire. The vehicle was towed to a tow yard and deemed destroyed. The dealer was not called. The manufacturer was made aware of the failure and stated that the matter would be investigated. The contact was not called back. The failure mileage was approximately 124,000.

- Riverdale, GA, USA

problem #114

Sep 152018

Optima

  • 60,000 miles
Was driving the car, smelled a electrical smell, and the car burst into flames while driving down the road, 17 minuets after it being serviced at the dealersdhip

- Wentzville, MO, USA

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