10.0

really awful
Crashes / Fires:
12 / 78
Injuries / Deaths:
14 / 1
Average Mileage:
62,843 miles

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« Read the previous 20 complaints

problem #120

Oct 222018

Optima

  • 87,000 miles
The contact owns a 2013 Kia Optima. The contact stated that while driving approximately 60 mph, the vehicle failed to accelerate above 20 mph. The vehicle was taken to the dealer Kia of huntington (1720 East jericho tnpk, huntington, NY 11743) who diagnosed that the turbo waste gate valve solenoid failed and needed replacement. The manufacture was notified of the failure and case number: 12523258 was opened. The vehicle was not repaired. The approximate failure mileage was 87,000.

- Huntington, NY, USA

problem #119

Oct 282018

Optima

  • 95,000 miles
While on the freeway at approximately 75 miles per hour my vehicle started smoking out the rear end and lost all power. When I pulled onto the shoulder and stopped, flames came from under the hood towards the windshield. My vehicle continued to burn until the fire department arrived and extinguished the flames. Once extinguished the fire captain said in his experience this appeared to have been an electrical issue. Kia also has claims about spontaneous fires in several models including mine due to metal shavings from the factory in the oil causing a fire.

- Modesto, CA, USA

problem #118

Oct 302018

Optima

  • 0 miles
Car burning through oil every 20 days to the point the oil is completely empty. Started a oil consumption test on October 1, 2018. Oil light came on by October 20, wpq8. I contacted dealership about oil light however they stated I must wait 30 days and do not top off car with oil. I decreased driving the next 10 days to prevent damage. I went back after over 1,000 miles and 30 days on October 30, 2018 to Kia dealership in chamblee, ga. Was only given a oil change and additive. Car dealerships stated that this is how my car is and I will need to frequently do oil changes.

- Peachtree Corners, GA, USA

problem #117

Sep 162018

Optima

  • 70,000 miles
On September 16, 2018 at approximately 930am, while on duty at work(correction officer) my Kia Optima gdi 2013 went up in flames in the parking lot of my job.. I was not present and the vehicle. I had already been on duty 530am that morning. Once I made it to the scene my car was completely almost burnt to the ground. The fire department labeled it as a electrical fire, which caused the car the burn from the inside out, starting from the engine. I had several personal items of mine burnt in the fire and also work equipment that was lost in the fire. Since the incident I've suffered mental, emotional and physical distress. I'm a single mother and I depended on my car to get me where I needed to go. Things have been very frustrating and hard. I'm seeking help from Kia motors.

- Opa Locka, FL, USA

problem #116

Sep 292018

Optima

  • 107,000 miles
While diving my 2013 Kia Optima sx. All the lights in the dash stated flashing while driving I pulled over on the highway my daughter and I seen smoke come from the hood of the car and I then seen a reflection on the ground it was 9pm at night. That's when my daughter and I walked as far as we could on the hwy and called the police. I have called Kia national filed a complaint I heard from someone once and havent heard from anyone else since. The accident happened on September 29, 2018.

- Stockbridge, GA, USA

problem #115

Sep 252018

Optima

  • 124,000 miles
The contact owned a 2013 Kia Optima. While driving approximately 60 mph and attempting to slow down, smoke appeared underneath the hood. The vehicle was pulled over to the side of the road. The contact heard a popping sound and the vehicle immediately burst into flames. The fire department was called and extinguished the fire. The vehicle was towed to a tow yard and deemed destroyed. The dealer was not called. The manufacturer was made aware of the failure and stated that the matter would be investigated. The contact was not called back. The failure mileage was approximately 124,000.

- Riverdale, GA, USA

problem #114

Sep 152018

Optima

  • 60,000 miles
Was driving the car, smelled a electrical smell, and the car burst into flames while driving down the road, 17 minuets after it being serviced at the dealersdhip

- Wentzville, MO, USA

problem #113

Sep 282018

Optima

  • 150,000 miles
My 2013 Kia Optima displayed several electrical issues with radio panel, warning lights on dash, seat belt warning on while buckled and driving, and doors would lock on their own weeks prior to the car giving out on me after a quarter of a mile drive. It would not start at all. Mechanic thought it was a starter issue but turned out that the engine locked. I purchased the car in 2015 and had some fuel system issue a year after purchase, costing over $900 to repair. Now this...there was no smoke or other warnings right before it stopped. I had noticed the smell of wires or some type of electrical components burning after driving the car a few times over the last few years but wasn't sure of where it may have been coming from. Would be great if I didn't have to spend a lump sum to repair motor while still paying off the car!

- Bayboro, NC, USA

problem #112

Aug 232018

Optima

  • 80,000 miles
I was driving on the freeway for about 20 minutes when the car shut off and didn't not start took it to a mechanic and said the engine lock.

- Los Angeles, CA, USA

problem #111

Oct 092018

Optima

  • 100,638 miles
There is an open engine recall currently, I scheduled an appointment for the recall for 10/9. on Friday of 10/5 I was driving down I-95 South and my car started to shake and the engine and oil light came on, I placed the car in neutral in the lane and I was able to place the car in neutral and role to the shoulder due to engine failure. I had it towed to the dealership Tuesday 10/9 to the laurel Kia located at 14921 baltimore avenue laurel, md. Jeremy was the service leader that I spoke with and he supposedly serviced my car. After getting my car serviced on 10/9 I had to immediately return the dealership again because I had engine failure again and my car stalled while driving home. I went back and jeremy said that nothing was wrong to let the car run then drive home. I made it home that day but on Wednesday 10/10 my care broke down due to engine failure again while driving on the highway, the car began to shake the engine stalled and the engine began knocking extremely loud. I almost got into a accident because of this. The car was towed on 10/11 back to the dealership so that the engine can get checked. I have gone to the laurel Kia dealership three times to have this recall repaired and I am still unable to drive my car effectively and safely on the road due to the manufacturers error. And the dealership of service is unwilling to correct this recall error.

- Upper Marlboro, MD, USA

problem #110

Sep 232018

Optima

  • 86,800 miles
My 2013 Kia Optima caught on fire just short of driving it for about 15-20 min on 9/23/18. We got no warning on the dashboard we heard a light pop noise, the vehicle turned off when we got off there was fire coming out from the hood that fastly spread throught out up to the whole front of the car destroying the whole engine. The car never had any mechanical issues. We had just driven from AZ to ca the night before with no problems. I still have no explanation why my 5 year old car with just a little over 86K miles caught on fire.

- Mesa, AZ, USA

problem #109

Oct 032018

Optima

  • miles
These engines catch on fire and I think I know why and have video proof. This car is not safe.

- Gheens, LA, USA

problem #108

Sep 162018

Optima

  • 8,000 miles
My car (Kia Optima 2013) was part of the recall in 2017 and in December 2017 my car came to a complete stop on a very busy freeway in California. I had my car tow to the dealership. They replaced my engine because it was part of the recall. 9 mos later September 16th 2018 my fiancee was driving down a hill on a California freeway and he had no brakes and other drivers were honking and yelling your car is on fire. He used the emergency brakes to try and slow down to exit the freeway he was picking up speed because he was going down hill the car was was starting to fill up with smoke. He was hoping the windows would go down and they did he start exiting freeway pushing on the emergency brake slowing down approaching a curb turning the wheel towards the curb still rolling he jumps out oft the car running away from vehicle. Just seconds after he gets out he said the car just was in flames burning from the engine tires popping and windows breaking out. The car has only 8,000 miles on new motor the whole car had 108,000 the was a 2013 5 years old

- Covina, CA, USA

problem #107

Sep 302018

Optima

  • 108,141 miles
My car is parked in the driveway at my job. It had been parked there since 2:50 pm. At 11 pm I went outside after clocking out and it would not crank. However, all my lights in the inside and on my dashboard remained working. Upon trying to turn over my key, my car would make a clicking sound. After ab 10 minutes other things began to fade out such as my lights. I also could not use my remote key anymore to lock or unlock my doors. I only had this car a month, and it is still in the condition it was bought in. I'm not sure what the problem is or what could have caused this problem.

- Clarksville, TN, USA

problem #106

Sep 082018

Optima

  • 140,000 miles
The contact owns a 2013 Kia Optima. While driving 30 mph, the rear compartment of the engine caught on fire. The vehicle was able to be pulled into a parking lot. A police report was not filed. The fire department extinguished the flames. There were no injuries. The vehicle was towed to the dealer (coast to coast motors, 8102 E 11th St, tulsa, ok 74112, (918) 832-9000) and they stated that they would investigate the cause of the fire. The contact was still waiting to hear back from the dealer. The manufacturer was not contacted. The failure mileage was 140,000.

- Claremore, OK, USA

problem #105

Aug 282018

Optima

  • 140,000 miles
The contact owned a 2013 Kia Optima. While driving approximately 30 mph, smoke appeared from under the hood of the vehicle. After stopping the vehicle, flames appeared from the engine compartment. The fire department was called to the scene and extinguished the flames. The vehicle was destroyed and towed. A police report was filed. The cause of the fire was not determined. The local dealer and manufacturer were not notified of the failure. The contact indicated that the engine was replaced in may of 2018 per NHTSA campaign number: 17V224000 (engine). The failure mileage was 140,000.

- Lawrenceville, GA, USA

problem #104

Aug 072018

Optima

  • 152,000 miles
The contact owns a 2013 Kia Optima. While driving approximately 50 mph, the vehicle failed to accelerate and the check engine warning indicator illuminated. When the check engine warning indicator stopped illuminating, the failure went away. The vehicle was driven to Kia mall of Georgia (4180 buford drive, buford, ga 30519) where it was diagnosed that the vehicle passed the evaluation test and the engine did not need replacement; however, new turbos were needed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 152,000.

- Hoschton, GA, USA

problem #103

Aug 262018

Optima

  • 140,000 miles
Diving at 40 mph. Come to a stop at red light and engine begins making a slight noise. No warning gauges or warning light go off. Start driving to drive again and 2 blocks later a very loud mechanical bang and the engine shut down. Would not restart. Oil light went out using the starter while trying to restart. Never got the engine restarted. Car is now at Kia of lansdale after I had to pay for towing. I perform courier services to us treasury dept and us attorney in philadelphia area. I need this car back desperately. Last oil change was 2000 miles ago with full synthetic oil. Always have used full synthetic. When I got the car pulled over and got out the smell of oil burning was clearly evident to myself and another gentleman who stopped to see if I needed any help. I believe this is an absolute recall related issue.

- Lansdale, PA, USA

problem #102

Aug 232018

Optima 4-cyl

  • 52,500 miles
The contact owns a 2013 Kia Optima. While driving 45 mph, the vehicle completely shut off. The vehicle was taken to the dealer (sons Kia, 100 sons dr, mcdonough, ga 30253, (678) 619-1393) and stated that it was included in NHTSA campaign number: 17V224000 (engine and engine cooling). The dealer stated that the failure did not occur during the diagnostic test. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 52,500. * updated 10/31/18

- Mcdonough, GA, USA

problem #101

May 152017

Optima

  • 88,700 miles
Sometimes when I driving this the engine just turn off...

- Roslindale, MA, USA

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