10.0
really awful- Crashes / Fires:
- 17 / 1
- Injuries / Deaths:
- 9 / 1
- Average Mileage:
- 48,811 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My airbag light went is on and my horn isn't working. Sounds like its a similar issue to NHTSA campaign number: 18V363000 and yet my VIN isn't included.
- Riverside, CA, USA
Takata recall - we called dealer ball Kia in national city, ca & were told that we would receive a letter. For us to call back then & that we had to continue to operate an un-safe vehicle until the letter arrived and a appointment could be made. This car could kill us upon impact!!! please, there has to be a better & safer solution.
- San Diego, CA, USA
Takata inflators read on webiste;however, got in a wreck on 4/11/18 car totalled got hit in front end and no airbags deployed in the entire car, I hit steering wheel and had to go to the er. Also, in August of last year the car had internal engine failure and put new engine in my car. Had nothing but complaints on this car. I emailed Kia on the air bags and no one has got back in touch with me.
- Apollo Beach, FL, USA
My airbag light is on and my horn I blowing for up to 45 minutes randomly at anytime; driving or stationary. My car is unsafe. I had my car diagnose at cobb county Kia in kennesaw, ga 30144 and the service manager, joe told me that the issue was the clock spring which Kia has recalled on several other models. The car is unsafe; the airbag does not work at all. The dealership wants $600 for a safety issue.
- Kennesaw, GA, USA
I have had two head on collisions with my 2013 Kia Optima, neither were major but impact was above 30mph in both cases. During both incidents neither time did airbags ever deploy. One would think airbags would have deployed in those situations, but they did not. Additionally since I purchased the car I have had electrical problems that the manufacturer could not fix. After hearing about airbags and electrical issues relating to the Kia forte and Hyundai sonatas I believe this airbag issue could be effecting a wider range of vehicles possibly including 2011 Kia sorrentos as well.
- Minoa, NY, USA
Haven't anything happened just yet, but I have received a notice in the mail
- Meridian, MS, USA
On September 28th my husband was in a accident where he turned a corner at 8mph and hit the rear end of a boat on a trailer. The whole front of the car was crunched and the car is now a total loss and was totaled. The air bags never went off and if I were in the car with my two small children this would have been a different story.
- Elko, NV, USA
No previous problems with steering in the year vehicle was owned, was bought preowned with 25K miles on it, now with 28K miles on it. On day of accident, roads were damp, while driving on road littered with numerous pot holes and bumps, came around a corner on what seemed to be bump free pavement, steering jerked right, car veered into the grassy terrain alongside road, could not regain control of car as steering was fighting me no matter what I did, raise in terrain forced passenger side down an driver side of car into air, car came to rest near side of road on it's passenger side, also air bags did not deploy. This car is supposedly safe I believe I survived thanks to an angel above keeping me safe.
- Portland, OR, USA
Air bag light constantly stays on while driving
- Chicago, IL, USA
The contact owned a 2013 Kia Optima. While driving 50 mph, the contact's vehicle crashed into a deer. The air bags failed to deploy. A police report was filed and there were no injuries. The vehicle was destroyed and towed to an independent mechanic. The manufacturer was made aware of the failure. The failure mileage was 58,000.
- White Hall, MD, USA
The contact owns a 2013 Kia Optima. While the contact's mother was behind the wheel and the vehicle was idling, the vehicle accelerated while her foot was on the brake pedal. The steering ability failed and prevented her from turning the steering wheel. The contact's mother lost control of the vehicle and crashed into an embankment and a ditch. The air bags failed to deploy. There were no injuries and a police report was filed. The vehicle was towed, pending the insurance company's investigation and analysis. The manufacturer was not made aware of the failure. The VIN was not provided. The failure mileage was 56,500.
- Ft Washington, MD, USA
I was traveling 65mph when a deer ran out in front of the car. The front in was crushed in and the airbag did not release. I was told that with the force impact of the deer the airbag should have came out.
- Demopolis, AL, USA
I was involved in a mva accident on 9/24/2014. I was stopped at a light, facing East, turning to go North, in SC ia a man ran a red light, coming westbound at a high rate of speed hit the traffic going South bound which in turn the 1993 Ford Explorer hit me head on. Pushed my 2013 Kia Optima 40ft from the light. The impact was pretty intense and I was hit head on and no air bags deployed, as I looked in the back seat my back seats were laying down, before the impact they were in a up position and fully locked..updated 10/17/14 updated 3/30/15
- Sioux City , IA, USA
I was exiting to turn right onto the street when I looked down for a few seconds and hit the median head on. There was a big terra-cotta pot with a tree planted in it that I hit hard. It ripped the front bottom part of my car off and broke my transaxle. It wouldn't drive anymore and it totaled my car. None of the airbags ever came out even when I hit head on. I had to go to the hospital for a cscan. I ended up with a concussion for almost three months and still have a knot on my head. I was also wearing my seat belt.
- Fort Worth, TX, USA
The contact owns a 2013 Kia Optima. The contact stated that the driver crashed into another vehicle and the air bags failed to deploy. The driver was taken to a hospital for treatment of neck injuries. It was unknown if a police report was filed. The vehicle was taken to an impound lot. The vehicle was not diagnosed for the cause of the air bag failure. The vehicle was destroyed. The approximate failure and current mileage was unknown. The VIN was not available.
- Woodbury, NY, USA
- Newport, TN, USA