5.9

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,000 miles

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problem #1

May 192020

Optima

  • 14,000 miles
I was driving on the hwy approx 1306hrs on may19, 2020. I heard a popped noise like a gun shot or a blow out tire. My steering wheel wasn't wobbling so I looked in my rear mirror to pull over and saw black glass sliding down my rear window. I heard air coming from my sunroof. I was scared nervous and my anxiety was on level 10. I called sharonville police not knowing what to say or do. It was raining and I tried to exit the hwy at the next exit but it was closed. I was only 10mins fri my house I decided to make it home where I felt safe. I was scared hearing the air blowing in the car hoping the glass wouldn't fly in the car. I was a wreck trying to control my vehicle. I made it home. I was scared to look at the sunroof. When I did I was shocked it was a big round hole in the middle of the sunroof. The glass was so thick and I didn't think a rock could break it. The glass was shattered around the big whole. I took pics and sent them to straight to geico. I never opened the sunroof to see if anything was in side of the shade. I feel like I should not have to pay a 500 deductible during this crisis that I don't have. Geico or jeff wyler Kia can not tell me if they found any object in my sunroof that would have cause the glass to break. It's a thick piece of glass. I'm scared to drive my car. If I didn't close the shade before I left home to get prepared for my surgery the next day it would have shattered in the vehicle. I'm scared to drive the car. I'm a wreck.

- Cincinnati, OH, USA