10.0

really awful
Crashes / Fires:
7 / 24
Injuries / Deaths:
8 / 0
Average Mileage:
53,494 miles

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« Read the previous 20 complaints

problem #70

Oct 152018

Optima

  • 36,000 miles
The contact owns a 2014 Kia Optima. While the vehicle was stationary, smoke ascended from the hood. There was no indication of the vehicle overheating prior to the failure. The contact called bob utter Kia (2433 texoma pkwy, sherman, tx 75090, (903) 892-3555) and scheduled a diagnostic appointment. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 36,000.

- Paris, TX, USA

problem #69

Nov 062018

Optima

  • 8,100 miles
This is the second time around im gettin hybrid engine issues please turn off engine. First tine this happen 6mnths ago I got the run around for almts 3wks finally fix now im having the same issue again. I should not be getting the run around figuring out if this is covered... car shutting off

- Virginia Beach, VA, USA

problem #68

Nov 022018

Optima

  • 119,377 miles
My car (2014 Kia Optima) started having a faint gas smell about two days ago, I thought the gas smell was because I had gotten gas and some was on my shoe. I found out today that my direct injection fuel pump on the engine is the problem. The guy at the shop said the car could have blown up at anytime, and that I was blessed. I called the Kia dealership because the engine locked up on me in September of 2017. The dealership told me they replaced a part, but is now telling me they replaced the entire engine. The problem that the car is having now is not under a recall. I don't feel safe in my car because this is the second time something tragic could have happened due to something that was not my fault. I am sending this to warn other Kia drivers to be careful.

- Montgomery, AL, USA

problem #67

Nov 012018

Optima

  • 20 miles
Kia Optima recall I was driving on the freeway and all of a sudden my engine turn off and everything else was on I got off the freeway and park at a hotel try to turn the car on again and it wouldn't turn on again I noticed that it was smoking from the hood of my car. Can you please help me out

- Houston, TX, USA

problem #66

Aug 182018

Optima

  • 89,000 miles
The contact owns a 2014 Kia Optima. The contact stated that while reversing at 5 mph, smoke was seen coming from under the hood. As a result the vehicle caught on fire. The local fire department was called and extinguished the fire. A fire department report was filed. The contact sustained scraps and bruises from escaping the vehicle. The vehicle was towed to jim marsh Kia (8555 w centennial pkwy, las vegas, nv 89149 (702) 946-1000) but a cause of the fire was not provided to the contact. The contact mentioned that the vehicle was repaired under NHTSA campaign number: 17V224000 (engine and engine cooling) at the same dealer before the failure occurred. The manufacturer was made aware of the failure. The failure mileage was 89,000.

- Las Vegas, NV, USA

problem #65

Sep 162018

Optima

  • 66,000 miles
Fire! my 2014 Kia Optima caught fire while I was driving it on the highway. First, I could smell something burning. Then, smoke quickly filled my cabin. I pulled over lost steering and brakes, put car in park. Got out look behind me. See sparks on ground. Get in call 911 and with in seconds my car snap, crackled, and popped and flames engulfed my vehicle. I grabbed my purse and ran. I had to watch my car burn. I am very thankful I made it out.

- Mckeesport, PA, USA

problem #64

Oct 012018

Optima

  • 91,000 miles
The contact owned a 2014 Kia Optima. While driving 20 mph, the vehicle stalled and completely shut off. All the instrument panel indicators illuminated and there was a strong odor of smoke inside the vehicle. The contact opened the hood and noticed flames. The fire department extinguished the fire. The contact was unsure if police or fire reports were filed. The vehicle was towed to baileys wrecker service tow lot where the contact was informed that the vehicle was a complete loss. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The manufacturer was made aware of the failure. The failure mileage was 91,000.

- Nashville, TN, USA

problem #63

Dec 182014

Optima

  • 5,000 miles
Bought April/May 2014, by December 2014 the engine needed replaced. Electrical: Buttons don't work for proper functions (volume up will turn volume down, cruise control button was a completely different one on the steering wheel then it's supposed too & ac stopped working) while in motion or stopped but when car is turned off than back on it resets to normal.

- West Mifflin, PA, USA

problem #62

Jun 022018

Optima

  • 30,000 miles
When I turn the key in the battery starts but the engine does not. I learned that the way to turn it on when it does this situation I have to press the break and then move the shift changer and while pressing on the gas I try turning the starter and the engine then starts.

- Pomona, CA, USA

problem #61

Jun 302018

Optima

  • 120,000 miles
Car stalled on me as I was driving. Now makes cyclic noise when I drive. I don't drive it at all had mechanic check it and he said I need a new engine.

- Bellflower, CA, USA

problem #60

Jan 022014

Optima

  • miles
I have not received any information regarding the recall notice on the engine of my vehicle.

- Las Vegas, NV, USA

problem #59

May 192018

Optima

  • 52,000 miles
S a single, full-time working mother to two young children, I was unable to schedule an appointment in time to bring my 2014 Kia Optima sxl turbo in for the engine recall test; my car's engine decided to croak on me fortunately a block from my home. My car was towed in to the local Kia on May 19, 2018. As of present day, I am still without an engine and have been given a different eta on the engine every time I contact Kia. I have recently been in touch with a member of the escalation team (as high up as I can go). As of today, she has changed my eta to the last week of August when I was told it would be the last week of July. I am medically diagnosed with chronic migraines and extreme photophobia and have a valid and legal tint prescription for my vehicle in the state of Mississippi. My prescription allows me to warrant window tint that is otherwise illegal without a prescription due to my condition. I have stressed this medical issue to Kia every time I call but that does not help speed up the process of getting an engine here. My medication (imitrex aka sumatriptan) cannot be safely taken more than just a few times per week but I have kept a migraine at least 4 days of each week since I have been without my car due to driving in a vehicle other than my own. Most would speculate that wearing sunglasses would be a fix all to this problem; it is not. I am now afraid that at any given time while driving this loaner vehicle, I will get a sudden migraine and end up having an accident and harming myself, my toddler, my fourth gader, or others. What upsets me most is knowing that Kia/Hyundai pumps out brand new vehicles daily without known engine problems but they cannot produce engines for myself and others who are anxiously awaiting the return of our personal vehicles. Please help.

- Meridian, MS, USA

problem #58

Jul 202018

Optima

  • 85,000 miles
I was heading North bound, cruise control set at 55 when my 2014 Kia Optima thera II motor started making a grinding sounds, lost complete power and stalled out. Car would not turn on anymore, a Texas state trooper and small town cop helped me pushed the car into a parking lot after about an hour, the car started smoking and caught fire from the engine bay. Luckily no one got hurt but the car is a total lose and I have a feeling Kia is going to give me the runaround. The theta II does have an open recall. The motor was checked twice and passed both times.

- Gainesville, TX, USA

problem #57

Mar 102017

Optima

  • miles
Received paper that I had engine recall for metal shadings and seizesing engine took car to down town Kia dealer and told them I had seen pieces of metal shading on my oil and they said no it's fine....2 months later my engine seized on me now they dont wanna do anything because I passed over 100,000 miles

- Compton, CA, USA

problem #56

Jun 012018

Optima

  • 140,000 miles
The contact owns a 2014 Kia Optima. While driving various speeds, the contact heard an abnormal noise coming from the engine. The vehicle lost power and stalled without warning. The vehicle was able to coast to the side of the road. The contact attempted to restart the vehicle, but was unsuccessful. The vehicle was towed to the contact's residence. The vehicle was later taken to an independent mechanic where it was diagnosed that the engine failed and needed to be replaced. The vehicle was taken to horne Kia (1465 E motorplex loop, gilbert, AZ 85297, (480) 725-5220), but was not diagnosed or repaired. The manufacturer was notified of the failure and opened case number: 12749792. The approximate failure mileage was 140,000.

- Chandler, AZ, USA

problem #55

Jun 012018

Optima

  • 93,863 miles
The contact owns a 2014 Kia Optima. While driving at low speeds, the vehicle stalled and the engine indicator illuminated. Also, when the vehicle was started, the engine would turn off. To prevent this, the contact had to depress the accelerator and brake pedals at the same time. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer was not notified of the failure. The failure mileage was 93,863.

- Charleston, SC, USA

problem #54

Jun 282017

Optima

  • 113,335 miles
Engine seized

- Laurel, DE, USA

problem #53

Mar 102018

Optima

  • 50,000 miles
While driving about 70 mph my car has randomly stopped and cut off.. after sitting there I was able to restart. However I was barely able to get out of the way of other cars.

- Raleigh, NC, USA

problem #52

May 242018

Optima

  • 130,000 miles
The contact owned a 2014 Kia Optima. While driving at an unknown high speed, the vehicle stalled without warning. The contact coasted the vehicle to the side of the road and turned off the vehicle. After restarting the vehicle, all the warning indicators illuminated. The contact then noticed fire and sparks under the hood. The fire department was contacted and extinguished the fire, but was unable to provide the cause of the fire. The vehicle was destroyed and towed to a tow yard. There were no injuries and a police report was not filed. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 130,000.

- East Point, GA, USA

problem #51

May 092018

Optima

  • 89,000 miles
As I was driving the car it wont shift and sounds forced. The engine started making a rattle sound and I was very concerned! the car stopped in full speed and I was scared for me life and my sons. Had a car been behind us or in the intersection it could have been bad! it turned back on after putting the car in N and pressing the start button. But the car continues to sound and feel as though its being forced to run.

- Phoenix, AZ, USA

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