10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 83,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2014 Kia Optima. The contact stated while driving 65 MPH, the vehicle decelerated to 60 MPH, and was unable to accelerate as needed. The contact pulled over to the shoulder of the roadway. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the knock sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 165,000.
- Waxahachie, TX, USA
The contact owns a 2014 Kia Optima. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) and 22V093000 (Fuel System, Gasoline), however, the parts to do the recall repairs were unavailable. The contact had taken the vehicle to two dealers for the recall repairs. The contact stated that one charged her a fee for the recall repair however, there was no evidence that the recall repair was completed. The contact was referred by the manufacturer to another dealer who did not perform the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Chicago, IL, USA
The contact's husband owns a 2014 Kia Optima. The contact stated that the check engine warning light was illuminated on the instrument panel. Her husband had taken the vehicle to an independent mechanic where a diagnostic test was performed and the fuel cap was replaced; however, the check engine warning light remained illuminated. The vehicle was taken back to the independent mechanic for a second diagnostic test and the contact was informed that fuel was being consumed excessively; he was referred to the manufacturer for assistance. The contract called a dealer and was provided an appointment. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was 150,000.
- Winston Salem, NC, USA
The contact owns a 2014 Kia Optima. The contact received notification of NHTSA Campaign Number: 20V100000 (Fuel System, Gasoline) and 21V331000 (Service Brakes, Hydraulic) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the dealer stated that the vehicle would not receive the recall repair for NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) until parts for 20V100000 was available, and the repair was completed. The contact stated that the vehicle was leaking fuel and emitting a fuel odor within the cabin of the vehicle. There was no warning light illuminated. The approximate failure mileage was 103,748. The manufacturer was made aware of the failure. Parts distribution disconnect.
- Yorktown, VA, USA
- St. Petersburg, FL, USA