10.0

really awful
Crashes / Fires:
8 / 38
Injuries / Deaths:
7 / 0
Average Mileage:
49,036 miles

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« Read the previous 20 complaints

problem #226

Mar 252021

Optima 4-cyl

  • miles
2015 Kia Optima. Consumer writes in regards to recall notices received on vehicle. The consumer requested to be involved in a class action suit for oil consumption. The request was denied. The vehicle had not been repaired.

- Whittier, CA, USA

problem #225

Mar 142021

Optima

  • 130,000 miles
On 3-14-2021 about 225pm I was attempting to merge onto the I10 freeway in Ontario California, while merging all the lights on the dash lit up and the car proceeded to shut off and my speed was going down. I attempted to pull over off the shoulder of the freeway, once I was stopped I turned the car off. The car than was engulfed with smoke and flames I jumped out the car and the car lit up in flames. I called Ontario police and fire department.

- Corona, CA, USA

problem #224

Mar 122021

Optima

  • 86,000 miles
The contact owns a 2015 Kia Optima. The contact stated while driving 40 mph, the vehicle loss motive power with the check engine, oil light, and battery warning lights illuminated. The vehicle was towed to the local dealer calavan Kia West (1301 thornton rd, lithia springs, ga 30122, (678) 715-5399) where a diagnostic test was still pending. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 20V519000 (service brakes, hydraulic) for which the VIN was included. The manufacturer was informed of failure and suggested that the vehicle be taken in for the repairs. The failure mileage was approximately 86,000.

- Hiram, GA, USA

problem #223

Mar 062021

Optima

  • 78,500 miles
I was headed to ky December 2020 to visit my father. The car started making rattling noise. As I hit the gas petal, the car was stopping in on coming 1-65 traffic heading North. I pulled over and had to call my insurance company to tow to the nearest auto repair shop. I was nearly 50 miles from bowling green Kentucky (12-23-20). I called my insurance and we set up arrangements for towing to pick up the next morning (less than 24 hours- christmas eve). Within less than 24 hours, the car was impounded by Kentucky police near glasgow, ky. After paying towing fees and tickets, I finally got my car to auto company to run diagnostics report. After completion, I found out the engine failed along with more stuff. I immediately called the dealer who sold me the car (Kia-huntsville, al) to ask for advice on next steps. He told me to contact the nearest Kia service department near where the car was immediately to get it fixed because of the recall on the vehicle. The car was finally towed to martin Kia (bowling green Kentucky). They put me in line to have the vehicle properly and completely fixed. On January 4, 2021 the vehicle was in Kia possession to fix recall repairs. March 6, 2021 I was scheduled to pick up the vehicle because it was promised that the vehicle is completed. After picking up the car, I had to wait 45minutes because my car was locked and tire light came on. I was pulled to side and told the vehicle was fixed by brand new employee and to check to make sure a engine light does not come on because if so, it's probably the new hire fault for it messing up. After all of that, I was headed home and the car stopped a second time! after contacting local police, I was told to go back to Kia to return the keys and make them tow the vehicle to get it off of the interstate.

- Louisville, KY, USA

problem #222

Jan 212021

Optima

  • 78,000 miles
Car engine stopped while driving on highway. Road Ranger attempted to jump car off but sparks came and multiple cables were burnt out.. car would not start. Took it to multiple automotive shop and was advise to contact Kia for recall

- Lakeland, FL, USA

problem #221

Oct 122020

Optima

  • 152 miles
Engine lights keep coming on and off. But doesn't give a code when I take it to get serviced. Took it up to Kia to tell them that on my way home from the dealership, that my wall caught on fire in the trunk from the socket that holds the bulbs.back lights go out constantly after the bulbs are changed or the socket has been changed.

- Fairburn, GA, USA

problem #220

Feb 112021

Optima

  • 10 miles
My engine is ticking and tapping don't know what it could be got my oil change it's in the front part of the vehicle02

- Fairview Heights, IL, USA

problem #219

Feb 022021

Optima

  • 97,600 miles
Was driving down main road approaching redlighy and brake pedal went to stiff and car shut off while rolling. Could not get to start again and smelt electrical burning somewhere. Had to beg car towed home. Tried jumping with a jump box to eliminate battery and it was not issue. Almost rear ended vehicle infront and was stranded on side of main road.

- Oakdale, PA, USA

problem #218

Jan 072021

Optima

  • 86,000 miles
Did an oil change and after that engine light came on and ever since I've been hearing a knocking noise

- Miami, FL, USA

problem #217

Dec 182020

Optima

  • 70,000 miles
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA campaign number: 20V519000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 75 mph, the vehicle loss motive power and stalled without warning. The contact pulled off the roadway and attempted to restart the vehicle however, the vehicle failed to start. The vehicle was towed to an independent mechanic to be diagnosed however, the mechanic was unable to duplicate the failure. The vehicle then was towed to victory Kia (5101 N. navarro St, victoria, tx 77904, (361) 333-4542) to be diagnosed. The contact was informed that the engine failed and needed to be replaced. The manufacturer was made aware of the failure. The parts distribution disconnect. The failure mileage was approximately 70,000.

- Rosenberg, TX, USA

problem #216

Nov 042020

Optima

  • 125,000 miles
Rod bearings went bad and seized the engine without any notice. Had it towed to the nearest Kia dealer. Happened on the freeway

- Nibley, UT, USA

problem #215

Dec 132020

Optima

  • 55,000 miles
Driving North bound on the 405 at freeway speeds, the vehicle showed several warning lights on the dash. Check engine light, oil light and 2 others, the vehicle lost engine power and only had brakes. I was able to shuffle off the main freeway to an off ramp where I pulled over to attempt to power the car back on. The smell of electrical fire started to become apparent and I went out to lift the hood and smoke began to come out the opening. I rushed to get my kids out the vehicle and attempted to pull the battery cable off to try to salvage it from catching fire. I was able to wiggle the battery cable off but smoke continued to come out. The vehicle was eventually dropped off at the dealership car pros Kia in glendale and im being informed the starter was the issue and will need to be replaced. Im uncertain about the diagnosis since the event of the vehicle losing all power occurred during highway driving.

- Los Angeles, CA, USA

problem #214

Nov 292020

Optima

  • 100,000 miles
I was driving 70 miles per hour on I96 when the check engine light, the battery light and the oil light came on. I was able to get to an exit but the car cut off right at the exit ramp as I stopped traffic for a mile. The car would not start again and had to be towed. I had it looked at two different places and they said it was the engine. The car is a 2015 with slightly over 100,000 miles. Regular oil changes at the dealership and there was absolutely no warning that something was wrong with my car. I had never had any problems before. The last car shop said that something came loose in the engine. I could have been killed if I did not make it to the ramp. I called the dealership and they said they have been having a lot of problems with Kia and Hyundai motors.

- Detroit, MI, USA

problem #213

Nov 252020

Optima

  • 120,000 miles
The contact owned a 2015 Kia Optima. The contact stated that while driving 55 mph, without warning an odor appeared the cabin of the vehicle. The contact managed to veer to the shoulder of the road, get out the vehicle, look under the hood, and within seconds underneath the hood went up in flames. No injuries were sustained. A police report was filed. The fire department was contacted and extinguished the flames. The vehicle was deemed a total loss from the fire department. No dealer was contacted. The vehicle insurance company towed the vehicle to a collision lot. No manufacturer was notified of the failure. The contact mentioned NHTSA campaign number: 18V907000 (fuel system, gasoline, engine) as a possible solution to the failure, however, the VIN was not included. The failure mileage was approximately 120,000.

- Pershing, IN, USA

problem #212

Nov 022020

Optima

  • 119,000 miles
In the month of September, I took my Kia to the dealership because of a stall out and turned out my vehicle needed a new engine. I picked up the vehicle a week later after the work was completed. Well a month later, on my way home from work, I was driving in a residential area and I'm heard a pop under the hood and saw smoke. A min later my car was up in flames. None of my warning lights came on to let me know that the car had a safety issue. My warning lights didn't come on until the engine was on fire. The car is totaled and undrivable.

- Mcdonough, GA, USA

problem #211

Nov 012019

Optima 4-cyl

  • 82,000 miles
The contact owns a 2015 Kia Optima. The contact stated while driving 55 mph, the vehicle started to hesitate. The contact stated that the side-view mirrors independently move inwards to the vehicle. The contact stated no warning light was illuminated. The vehicle was taken several times to bayside Kia of waldorf located at 3188 crain hwy, waldorf, md 20603, (301) 645-1711, to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired however, the failure persisted. The contact stated that the dealer was unable to duplicate the failure. The manufacturer had been informed of failure. The failure mileage was approximately 82,000.

- Temple Hills, MD, USA

problem #210

Nov 032020

Optima

  • 80,000 miles
I was driving down the road and my car just shut off an wouldnt start back.. a shop told me the motor was locked up as well as the timing chain was broken. It only has 80,000 miles an should not have a problem like this what so ever already!!! one Kia dealership told me that it would be 6-11,000 dollars to fix it! another Kia dealership said that they do have a recall on the motor locking up and that they might fix it? if there's a recall it shouldn't be a might they should for sure fix it I feel.. also, I do have it serviced regularly like im supposed to.

- Dayton, TN, USA

problem #209

Sep 242020

Optima

  • 98,387 miles
Engine seized while driving and wouldnt start.I bought a new battery and tried to start it and it almost caught on fire.I had it towed to a Kia dealer and they replaced the engine and the turbo system which had a recall on it in 2016that was for the knock sensorsystem on 2018/

- Seneca, SC, USA

problem #208

Jan 282015

Optima

  • 1,200 miles
Trying to avoid another vehicle approaching me in a head on collision, my engine began to stall, brakes locked up which caused suspension issues of the vehicle. Due to this, the vehicle was completely totaled and global lending services is consistently reporting it as a repossession. Both vehicles were in motion and it was on a la hwy.

- Napoleonville, LA, USA

problem #207

Nov 012019

Optima

  • miles
Check engine light on. Car drive horrible. Engine is shaking everytime I have my foot on the break while car is running

- Westbrook, ME, USA

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