The contact owns a 2015 Kia Optima. The contact stated while driving 70 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact pulled over, stopped on the shoulder lane, and had the vehicle towed to a local dealer to be diagnosed. The contact was informed that the knock sensor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.

- Alamosa, CO, USA

The contact owns a 2015 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.

- Ocala, FL, USA

On October 10th 2024, my 2015 Kia Optima caught fire while I was driving. The fire originated from the engine compartment, completely engulfing the vehicle in flames within minutes. Component/System Failure: The exact cause of the fire is unknown, but Kia had previously issued a recall for this model due to an engine defect that posed a fire risk. The vehicle is no longer available for inspection as it was completely destroyed in the fire. However, I have multiple videos documenting the incident, including footage of the fire and the aftermath. Safety Risk: My safety and the safety of others were severely compromised. The fire started suddenly while I was driving, forcing me to evacuate the vehicle immediately. If I hadn-??t reacted quickly, I could have suffered serious injuries or worse. Additionally, the fire posed a danger to other drivers and pedestrians nearby. Reproduction/Confirmation: The issue has not been reproduced, but it aligns with the recall Kia issued for this model. Prior to the fire, I attempted to schedule an appointment with Kia to address the recall, but I never received confirmation, and no inspection was performed. Inspections: After the incident, I contacted Kia, and they sent an investigator to inspect the remains of the vehicle. No police or insurance representatives conducted an independent inspection. Warning Signs: There were no warning lights, messages, or obvious signs of a problem immediately before the fire. However, I had previously noticed a recall related to fire risk for my specific model and attempted to schedule an appointment with Kia, but they never responded. Given Kia-??s history of engine fire recalls, I strongly believe this incident is related to the known defects in this vehicle model.

- Katy, TX, USA

The engine blew and it's making a knocking rod noise.

- Norwalk, CA, USA

I was driving to a new job, it was about 5:45am when I noticed my car wouldn-??t go faster or stop. I seen fire, tried to stop car, I was going about 15-20 mph when i decided to just get out of the car and run, care went into complete flames

- Detroit, MI, USA

The contact owns a 2015 Kia Optima. The contact stated while driving 55 MPH, the vehicle shut off with several unknown warning lights illuminated. An independent mechanic spotted the contact on the side of the road and helped. The mechanic was able to restart the vehicle; however, the vehicle immediately shut off with a loud clanking sound and a burning odor coming from the vehicle. The vehicle was later towed to the residence. Despite the failure, the contact was able to drive the vehicle to an independent mechanic and was informed that the VIN was included in NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The vehicle was driven to the residence and a mobile mechanic inspected the vehicle. The contact was informed that the VIN was under recall and was advised to take the vehicle to a dealer for assistance. The vehicle was towed to a dealer and was diagnosed with engine failure, which voided the recall due to the diagnostic test. The contact was offered a buyback which was refused. The contact was then referred to the manufacturer and was informed that the vehicle was out of warranty and that any repairs would be an out-of-pocket expense. The contact drove the vehicle back to the residence despite the failure and the vehicle repeatedly shutting off. The contact called another mobile mechanic and was informed about a recall and related the failure to the recall. The vehicle was not repaired. The failure mileage was approximately 130,000.

- Griffin, GA, USA

I am writing to file a complaint regarding a 2015 Kia Optima I purchased from Synergy Auto Deals LLC (formerly located at 1001 S State Road 7 Hollywood, FL 33023). The dealership failed to disclose a critical open safety recall on the vehicle at the time of sale, which I believe violates consumer safety standards and puts me at significant risk. Details of the Complaint ????1.????Undisclosed Safety Recall: ????-??????The vehicle has an open safety recall that was never disclosed during the purchase process. I only became aware of the recall after the sale, which has caused significant inconvenience and concern about my safety. ????2.????Dealer Misrepresentation: ????-??????In addition to failing to disclose the safety recall, the dealership misrepresented other aspects of the sale, including the price and fees, and employed deceptive practices during the loan approval process. ????3.????Expenses Incurred: ????-??????As a result of these issues, I have incurred additional costs, including: ????-??????Gas mileage to address the recall issue ????-??????New tires ????-??????Monthly payments for a vehicle that was sold under false pretenses ????-??????Insurance payments ????-??????Costs for repairs related to the recall Vehicle Information ????-??????Year: 2015 ????-??????Make: Kia ????-??????Model: Optima ???? Desired Resolution I am requesting the NHTSA to: ????-??????Investigate this dealership-??s practices, particularly regarding the failure to disclose safety recalls. ????-??????Assess whether this case is part of a broader pattern that may require additional enforcement actions. ????-??????Provide guidance on any potential remedies or reimbursements available for these safety-related violations. Thank you for your attention to this serious matter.

- Pompano, FL, USA

The contact owns a 2015 Kia Optima. The contact stated that the vehicle was taken to a local dealer and was repaired for excessive oil consumption. The contact stated that the vehicle was repaired at the local dealer under an unidentified NHTSA recall; however, the repair failed to prevent a failure from occurring. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost automotive power, and the engine seized. The vehicle was towed back to the same local dealer, but the vehicle was not repaired due to the maintenance records not being available. The vehicle was left at the local dealer for further investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.

- Evington, VA, USA

Engine seized

- Leesburg, FL, USA

As I was driving in the fwy I hear noise and exit to check what was wrong. No lights or warning of what the issue might be. Turned off the car open the hood of the car and saw nothing wrong with it I turned it back on and the noise went away. About 2 week after I was exiting the fwy and the engine light turned on. Engine start making noises

- Fontana, CA, USA

When I was driving my car had stopped driving, the engine light had popped up. I put a new battery, and starter on to see if that was the problem, but it wasn-??t. I then took the car to battleground Kia in Greensboro, NC. They confirm that the engine had stopped working due to being locked up and it had a recall on it. First they said they can-??t fix the engine without my registration and license, I turned that in then They said they will not fix the recall if I don-??t have enough evidence of oil changes which I-??ve handed over to them multiple times. I thought a recall was suppose to be fixed without hassle. My Kia advisor is Matt Cates. Email:Mcates@battlegroundkia.com

- Greensboro, NC, USA

I was driving on the interstate, going 80mph in the passing lane passing a semi. (speed limit in SD) my car died. No noises, no warning lights NOTHING. Just lost ALL power. I was able to coast to the side of the road. I towed it to Kia to find out my engine seized. It IS part of a Class Action Lawsuit but they should be recalling these engines BEFORE they go out. Imagine if an unexperienced driver was driving and lost all power, or if it was icy, or someone was behind me? This is unacceptable these engines are failing and putting lives in danger

- Sioux Falls, SD, USA

During covid 19 pandemic grieviance depresion homelessness racism criticism hate cyberbully attack I live in my 2015 Kia Optima I had [xxx] I had tbone accident iam not fault for I have all state insurance I never get helped compensated they closed my claims I had multple citations 13 in el cajon 4 in san diego 4 3 hollywood 1 riverside that I wasnt aware of as I went to dmv to renew my car registration I was billed for $1522 paid $2200 for renewal theres people who crossed my life who damaged my vehicle it wasnt driveable for one year parked at [xxx] then April 2022 thieves intended to steal my personal belongings they broke my window all my personal items was gone it was towed by Agency had to pay $1000 with busted windows missing personal items dent tbone accident I suffered burden pain depression emotional distress while I was being mocked criticized unlawfully I had trauma there is no relief recovery it didnt stop there after I picked up F dr om road one towing Agency I have it towed moved parked in [xxx] then my engine seized up wont start ignition then brought Kia kearny mesa service dealership Jan 1, 2023 then it gotten worst more repairs replacement parts when I have lifetime warranty on my engine they installed bad engine replaced defects on it I was [xxx] multple times no peace of mind until present Dec 09, 2024 all the repair orders wasnt being done properly. They put damages on me I got stranded multiple times in highway freeway interstate side streets for all issues engine problems that happened to me I couldnt get recovery justice then July 17 2024 I had traffic collision accident iam notat fault I was being interogated by kemper insurance investigators trying to access my vehicle imformation data when their client hit my car from behind I was with mother we bought had whiplashed backpain went straight to E.R until now they wont give me peace of mind I suffered the worst pain information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Temecula, CA, USA

During covid 19 pandemic grieviance depresion homelessness racism criticism hate cyberbully attack I live in my 2015 Kia Optima I had [xxx] I had tbone accident iam not fault for I have all state insurance I never get helped compensated they closed my claims I had multple citations 13 in el cajon 4 in san diego 4 3 hollywood 1 riverside that I wasnt aware of as I went to dmv to renew my car registration I was billed for $1522 paid $2200 for renewal theres people who crossed my life who damaged my vehicle it wasnt driveable for one year parked at [xxx] then April 2022 thieves intended to steal my personal belongings they broke my window all my personal items was gone it was towed by Agency had to pay $1000 with busted windows missing personal items dent tbone accident I suffered burden pain depression emotional distress while I was being mocked criticized unlawfully I had trauma there is no relief recovery it didnt stop there after I picked up from road one towing Agency I have it towed moved parked in [xxx] then my engine seized up wont start ignition then brought Kia kearny mesa service dealership Jan 1, 2023 then it gotten worst more repairs replacement parts when I have lifetime warranty on my engine they installed bad engine replaced defects on it I was [xxx] multple times no peace of mind until present Dec 09, 2024 all the repair orders wasnt being done properly. They put damages on me I got stranded multiple times in highway freeway interstate side streets for all issues engine problems that happened to me I couldnt get recovery justice then [xxx] I had traffic collision accident iam notat fault I was being interogated by kemper insurance investigators trying to access my vehicle imformation data when their client hit my car from behind I was with mother we bought had whiplashed backpain went straight to E.R until now they wont give me peace of mind I suffered the worst pain information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Temecula, CA, USA

Engine keeps shutting off

- San Diego, CA, USA

The contact owns a 2015 Kia Optima. The contact stated while driving approximately 60 MPH, there was an abnormal knocking sound coming from under the hood before the engine seized. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was repaired for several oil leaks, timing chain, timing chain cover, and fuel gaskets failures. The vehicle was later towed to another local dealer, Visalia Kia (825 S Ben Maddox Way, Visalia, CA 93292); for a second opinion where the vehicle was diagnosed with a rod bearing failure and that the engine needed to be replaced. The vehicle was repaired under an engine warranty. The manufacturer was made aware of the failure. The failure mileage was approximately 126,800.

- Hanford, CA, USA

The contact owns a 2015 Kia Optima. The contact stated while driving at 55 MPH, the vehicle started smoking independently from the front of the vehicle and the accelerator pedal went to the floorboard. The vehicle was restarted and the vehicle went into limp mode. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

- Box Springs, GA, USA

Engine fire

- Kennesaw, GA, USA

The contact owns a 2015 Kia Optima. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact also heard a loud knocking sound coming from under the hood. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,500.

- Sunrise, FL, USA

The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, there was a loud knocking sound coming from the engine. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

- Syracuse, UT, USA