10.0

really awful
Crashes / Fires:
8 / 38
Injuries / Deaths:
7 / 0
Average Mileage:
49,036 miles

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« Read the previous 20 complaints

problem #106

Apr 222019

Optima

  • 64,000 miles
The contact owns a 2015 Kia Optima. While driving approximately 45 mph, the check engine warning indicator started to flash. The contact pulled over to the side of the road. The contact called and took the vehicle to Kia of West nyack (250 N route 303, white plains, NY 10994) where it was diagnosed that the engine needed to be replaced. The vehicle had been at the dealer ever since April 22, 2019. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 64,000.

- Bronx, NY, USA

problem #105

Mar 242019

Optima

  • 40,000 miles
I was traveling East on a 4 lane road at 45 mph. As I was passing thru a green light, a westbound vehicle made an illegal left turn in front of me, causing me to "T-bone" his vehicle. All of his airbags deployed.....none of mine did. The car was repaired, surprisingly; yet I do not feel safe driving it. I sustained cervical and lumbar spine injuries, as well as a severe whiplash and concussion. I am unable to work, due to surgery that was necessary. I just need to know if this car is safe?? I was also in a side collision that was not my fault; two years ago, where someone hit me, and no airbags deployed. At that particular accident, I was stationary; at a stop light.

- Naperville, IL, USA

problem #104

Oct 012018

Optima

  • 84,000 miles
The contact owns a 2015 Kia Optima. While driving at an unknown speed, the vehicle stalled and the power steering malfunctioned. Lou fusz Kia (1025 N lindbergh blvd, St. Louis, mo 63132, (314) 595-4900) stated that they could not find any failures with the vehicle. The dealer also stated that the vehicle was previously repaired per an unknown recall; however, the manufacturer found no record of a previous recall repair. The vehicle was not repaired. The failure mileage was 84,000.

- Mobile, AL, USA

problem #103

May 162018

Optima

  • 56,000 miles
Driving down a city street less than a mile from my home, the car stalled just before the intersection. I could not restart the engine. There were no oil or check engine warning lights showing. I coasted to a parking space and checked the battery. All the lights worked but the engine would not turn on. I had the car towed to the Kia dealer. They checked the car and said it was my fault because there was no oil in the car. I had the oil changed at 50,000 miles and the car has 56,000 miles on it. The car is still under 60,000 miles so the warranty should still be good but they refuse to fix it they did not give me a loaner car because Kia refuses to pay for the engine. There is a recall on the ECU logic upgrade (ksds) which they installed in September 2018 along with a catalytic converter replacement, they are using any excuse so they don't have to pay.

- Orlando, FL, USA

problem #102

May 082019

Optima

  • 148,000 miles
I was driving on a highway at approximately 55 mph and the car just stopped. All of the dashboard lights came on. I was able to coast to the side of the road before I got to a busy intersection. Towed and mechanic states I need a new engine. I have had this car less than 3 years and bought it brand new. Financed for 5 years so I'm really in a bind.

- Lillington, NC, USA

problem #101

May 122019

Optima

  • 65,000 miles
Takata recall: The engine on my Kia Optima is making a loud knocking and ticking noise. The vehicle also loses slight power when pressing on the gas pedal. I know there has been numerous complaints from Kia owners about the engine making the same noise and they had to have their engines replaced. The vehicle makes the noise either moving or standing still.

- Milford, IL, USA

problem #100

Jan 022018

Optima

  • miles
Car won't start when you push to start with brakes

- San Diego, CA, USA

problem #99

Mar 062019

Optima

  • miles
Takara recall, I was driving my 2015 Kia Optima gdi, when suddenly my engine shut off, and then had a hard time starting, then I called towing Agency, they jumped it, then my engine started to have a loud knock like sound..then died out again..my oil is always changed regularly, and when this happen it was showing my oil level is good..luckily no one got injured when my vehicle stopped in the middle of the highway

- Yigo, GU, USA

problem #98

Nov 062015

Optima

  • miles
The car has been making a sputtering/ticking noise since purchase. I have had it checked at Kia twice and they say no issues found. The noise is definitely not normal, but nobody will do anything about it.

- Ozark, AL, USA

problem #97

Mar 112019

Optima

  • 11,000 miles
The contact owns a 2015 Kia Optima. While driving 20 mph, the engine seized. The contact pulled the vehicle over, but it would not restart. The vehicle was towed to the contact's home. The vehicle was taken to arapahoe Kia (9701 E arapahoe rd, centennial, co 80112, (720) 262-9111) where it was diagnosed that a computer update was needed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 110,000.

- Denver, CO, USA

problem #96

Apr 122019

Optima

  • 112,076 miles
Engine froze due to lack of oil being pumped

- San Antonio, TX, USA

problem #95

Apr 212019

Optima

  • 72,000 miles
Normal driving operation until knocking heard during low speed. Engine knocking grew louder under acceleration. Vehicle immediately taken to mechanic who stated an engine rod may be bend. Told Kia has recall for this issue. Kia stated the vehicle VIN is not a part of the recall. No heavy acceleration or use of the vehicle in the past. No indication of rod or engine failure.

- Katy, TX, USA

problem #94

Mar 182019

Optima

  • 86,000 miles
Sounds like pieces of metal was left in the engine during the time of manufacturing and was never taken out, the vehicle was still running, I decided to take it to get checked, the device at Kia of essington of philadelphia said it was a grinding sound on the bottom end of the engine

- Philadelphia, PA, USA

problem #93

Apr 142018

Optima

  • 63,000 miles
The contact owns a 2015 Kia Optima. Within a short period of owning the vehicle, the engine hesitated and suddenly seized while driving 60 mph. The vehicle was unable to be driven safely. The vehicle was excluded from NHTSA campaign number: 17V224000 (engine and engine cooling), although the vehicle exhibited the same failure as the recall campaign. The manufacturer had not issued any engine recalls for the vehicle. The vehicle was not diagnosed by a dealer. The manufacturer was notified. The approximate failure mileage was 63,000.

- Apopka, FL, USA

problem #92

Feb 062019

Optima

  • 98,375 miles
Engine quit operating at 98375 would not go past 60 would sputter rpms would not go past 2 rpms had towed to dealer ship complete engine fairer replaced with new engine 4 day with new engine engine light is on again

- Gaylord, MI, USA

problem #91

Mar 072019

Optima

  • 61,000 miles
On March 7th 2019, I was driving down the highway at approximately 60 miles an hour I felt a click, & my engine light my oil light and my battery light illuminated. My car did not shut off but gas was not able to flow into the engine therefore I was coasting down the highway. I was able to get off on to the exit ramp I pulled over to the side, then I was able to shut my car off. I then began to restart the car, & it did restart I proceeded to put it in drive move forward, but the three lights illuminated once again. This was in the middle of the intersection. I shut the car off again, then, proceeded to restart the car, it restarted and I was able to drive the rest of the way to work, which was a very short distance. Later that day I downloaded the uvo app it did a diagnostic test and found nothing wrong with the vehicle., this test was wrong, something went wrong & is wrong. According to past recalls, the engine has seized and similar reports have been made. I found this extremely scary because of the fact I was driving down the highway in medium traffic, my engine stopped the lights came on and I did not know what was going to happen. Luckily I was still able to move the steering wheel enough to get off on the exit ramp and to pull to the side. I recently bought this vehicle and I've only had it for 6 months. I have had the oil changed only at the dealership, and any other services have done by the dealer ship. I am afraid to drive the car because of what happened, and what I have read from the past experiences of Kia Optima owners this has happened to.

- Atlanta, GA, USA

problem #90

Mar 052019

Optima

  • 74,000 miles
Driving the vehicle no warning signs or lights. Engine shuts off. Take to a mechanic the motor needs replaced. Replace the motor. Drive the car for 1 month motor needs replaced again. Both times like was empty when routine oil changes were done at 3,000 miles. A car does not burn oil over a 30 day period causing engine failure. A faulty product does. Kia should recall the engines in this year as well. The problem obviously is extended past 2014.

- New Haven, MO, USA

problem #89

Nov 122018

Optima

  • 64,000 miles
Took my car into the dealership ( atlanta West Kia, douglasville, ga) for an oil change, tire rotation, etc. I was notified when I checked in that there was a computer recall for an upgrade of the computer/electronic system. They informed me that they would do that while performing the other service work. 3 weeks after the oil change I was driving on the interstate the car sudddenly lost power after a big puff of white smoke and loud noise. I worked my way over to the nest exit and proceeded to turn around to go back home. No warning/engine/oil lights came on during this time. I called the dealership and never returned my call, with no results. We checked the oil the car was 3 quarts low. Continue to notify the dealer to no avail. The car needed 3 quarts of oil everytime I checked it weekly. Let me reinterate that the car was running fine before I took it in for service in Nov 2018. I called Kia Corp. They infomed me that my car was not under recall and that there's nothing they can do becasue I had 68K on the car. They asked me to have it towed in for diagnostic test. Now they want me to provide all the service records. The service records was in the Kia dealership system as I have used that dealer (prior owner) for most of my work. I am not sure what happened to the service records. At this point they refuse to replace the engine. Kia has recalled every year but 2015 - apparently they think they got it right in 2015 since the motor was built in a different location. The engine I S pracically gone and I have had the car less than 4 years. I purchased band new off the lot 9/2015. I feel like they should be made to add the 2015 Kia Optima to the engine recall list before someone get seriously hurt either by the car stopping in highway traffic or catching on fire. Door handle on the driver's side contiues to stick and the dorr will not open from outside or inside.

- Villa Rica, GA, USA

problem #88

Feb 282019

Optima

  • 101,000 miles
Shortly after crossing over train tracks I noticed the car would not accelerate anymore. I looked at the dashboard and observed several lights on and the RPM was at 0. I rolled to a stop and tried to restart the engine several times with no luck. I had the car towed to a local Kia dealership and they later told me that the engine failed. They said they are filing a claim with Kia to see what they are going to do. I previously got a letter from Kia that instructed me to have a dealership update the ECU so that the car goes into "limp home" mode if there is a problem. I have never experienced anything limp. The car was at 101000 miles when the breakdown occurred. Hopefully Kia replaces the engine.

- Villa Park, IL, USA

problem #87

Feb 192019

Optima

  • 105,970 miles
Driving the car, car just stalled out while driving in traffic. I was literally stalled on a busy road during morning rush hour. Had car towed to the local aaa repair center and they said there was no oil in the engine although I get regular oil changes. The car was working fine, no engine or oil lights to alert that the oil pressure was low.

- Charlotte, NC, USA

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