10.0

really awful
Crashes / Fires:
9 / 41
Injuries / Deaths:
9 / 0
Average Mileage:
48,533 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2015 Kia Optima:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #479

Feb 222024

Optima

  • miles
Our. Vehicle is under 90,000 miles and the engine is going out on it This is under 10 years on the vehicle and an engine shouldn-??t be going out so soon.

- Punta Gorda , FL, USA

problem #478

Feb 072022

Optima

  • 115,000 miles
The contact owns a 2015 Kia Optima. The contact stated while driving 70 MPH, the vehicle jerked and then stalled. The check engine warning light was illuminated. The vehicle failed to accelerate over 60 MPH. The contact stated that the failure had occurred four times within the past two years. The contact stated that the vehicle had been repaired twice by another Kia dealer and the last two failures the vehicle was repaired by Freddy Kia. The vehicle was taken to the dealer where it was diagnosed with a failed knock sensor. The contact was informed that the knock sensor needed to be replaced. The vehicle was currently being repaired. The knock sensor had been replaced four times. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 115,000.

- Rosharon, TX, USA

problem #477

Feb 022024

Optima

  • miles
I got my engine replaced, after using 100 miles on the car I checked my oil there was no oil in the car, every time I try to go over 45 miles the car hesitates to speed up. I am constantly checking the oil weekly, the engine still makes the knocking noise, never again will I buy a KIA vehicle again

- Paxtang, PA, USA

problem #476

Jan 112024

Optima

  • 101,650 miles
3 months prior to my car going into limp mode I had an incident where I was on the highway and had to come to a stop of major traffic and suddenly my car cut off out of nowhere. I got it to crank after putting it in park, but it was very scary being on the highway thank God it was traffic to where cars wasn't going so fast. Fast-forward to my recent incident to now my car's now in limp mode (MIL) same situation different times was getting on the highway and started to pick up speed to accelerate to 60mph my engine light started to blink Non-Stop and here I am again in a terrifying situation to where I have to get back off of the freeway and I also was on my way to work now having to call in and praying and hoping nothing happens to me while trying to get my car home now I've called I'm certain dealerships decided to go with a dealership to get my recalls done and the dealer basically told me he told his mechanics to hurry up and do my recalls that he could do and get my car out of their shop and also told me to get rid of my car basically refusing to do what he's supposed to do regardless but I truly believe I need a new engine and that's why the dealer rushed me out I just want to know how can I get my vehicle fixed with no problems and also without dealerships denying me. I would love to hear back from you all to know my next step in getting my vehicle recall done please and thank you

- Houston, TX, USA

problem #475

Dec 012023

Optima

  • miles
Engine failure I am writing to express my serious concern regarding the defective and unsafe vehicle that I purchased from Kia Motors. It has come to my attention that Kia Motors is selling vehicles with known defects that can potentially cause harm or even death to its customers. I demand immediate action to rectify this situation and ensure the safety of all Kia vehicle owners. On [XXX], I visited a Kia Motors dealership to address a recall for the ksds engine on my vehicle. I was told the service was complete and I retrieved my vehicle. However, in December 2023, my vehicle suddenly stopped working in a busy intersection without any warning. I had my vehicle towed to a Kia Motors service center, where I was informed that the engine had failed and needed to be replaced. A month later, I discovered that the ksds recall repair had never been performed on my vehicle. I ask so what happened with the recall they said at the time they didn-??t have an engine available they were on back order.but the failed to inform me of this and I was driving around in a safety hazard. They messed up and want me to be responsible for there mistakes. An apology is not enough Kia Motors is still selling vehicles with this dangerous defect and denying customers replacements. I demand that Kia Motors fixes the engine of my vehicle at no cost to me. Failure to do so will result in legal action. I implore Kia Motors to prioritize customer safety by taking immediate action. It is crucial that Kia Motors either fix my vehicle I expect a prompt response outlining the steps Kia Motors will take to rectify this situation and ensure customer safety. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Homestead, FL, USA

problem #474

Apr 232023

Optima

  • miles
I heard a noise and pulled over to take a look at it and noticed fluid was leaking. Then the engine wouldn't start. I had the vehicle for about 2 weeks before this happened I had a mechanic diagnosis why it wouldn't start and he said he found a crack in the lower end of the engine crankshaft gridle and now yhw engine needs to be replaced.

- Bowie, TX, USA

problem #473

Nov 142023

Optima

  • miles
Only 77k miles, all recalls addressed. Engine stopped going about 45 mph, was able to coast into a gas station luckily. Towed to a Kia dealer where it's been for 3 months waiting to be diagnosed. Kia won't reimburse towing or rental until it's diagnosed. I paid $350 to get it diagnosed. They are saying it'll be another couple weeks before that even happens. I can't afford constant rental car. This has been a nightmare.

- Winder, GA, USA

problem #472

Nov 132023

Optima

  • 189,436 miles
I have experienced several issues with my Kia. I have replaced catalytic converter (direct fit), and the valve covering gasket. However, the engine reports issues every other month. The dealership dismissed everything stating that the engine is fine. But wherever I take the car to get an oil change, they say I need to contact the dealership. I have been consistently managing my car maintenance but it does not help.

- Nashville , TN, USA

problem #471

Jan 122024

Optima

  • miles
The engine had less than 40K miles on it and a total engine failure occurred due to blown head gasket. They replaced the engine with another used engine and this one started smoking and nearly caught on fire, resulting in another total engine failure. They are now trying to install an engine with an unknown amount of mileage on it as the replacement engine.

- Scottsdale, AZ, USA

problem #470

Dec 132023

Optima

  • miles
When i was in the highway, the car starts shaking and the engine light turned on. Parked car in the nearest rest stop and I immediately smell smoke coming from engine

- Belleville, NJ, USA

problem #469

Jan 132024

Optima

  • miles
I purchased my car in 2015 at 23k miles, now we're at 86k miles and I'm experiencing issues. How is there a recall for this car but no remedy yet when there is a high risk of fire" Shouldn't there be a resolution for this safety concern" I noticed my car in 2022 would smoke here and there when driving, and I would smell burning. I took it to my mechanic and he changed the head gasket, and the smoking stopped. There is residue on my engine from a leak from the oil. My mechanic at the time told me I might still smell burning oil just due to that. As time went on things were fine but a year later, the oil smell came back stronger. I notice it only on longer drives, so I do believe my car is leaking oil. Also, the amount of time I've changed my break lights this year and head lights. They dim so fast over time and eventually go out to where I have to replace them. There is 100% an electrical issue going on.

- Coral Springs, FL, USA

problem #468

Oct 142023

Optima

  • miles
Driving my car on a busy highway. Car completely stopped. Putting myself in extreme danger! Tried having the car jumped off and that did not work. I waited hours on a tow truck on this busy highway! Had the car towed to a mechanic and was told that the engine has blown. Called manufacturer and was told that my vehicle was a part of the class action lawsuit, but I failed to comply with the recall. Well, I am the second owner and HAD NO IDEA ABOUT THIS RECALL!

- Braselton, GA, USA

problem #467

Jan 102024

Optima

  • miles
HECU has been replaced by kia dealership but I paid although all recalls performed are free.

- Petersburg, VA, USA

problem #466

Dec 212023

Optima

  • miles
While I was driving the car just stopped accelerating, the dash was still lit but the car went completely out would not turn over or restart,

- Atlanta , GA, USA

problem #465

Jul 282023

Optima

  • 122,000 miles
The contact owns a 2015 Kia Optima. The contact stated while her son was driving approximately 60 MPH, several unknown warning lights illuminated. The contact was informed by her son that the vehicle was losing motive power. The contact stated that while her son was pulling the vehicle over to the side of the highway the vehicle stalled. The contact stated that her son attempted to restart the vehicle, but the vehicle failed to restart. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The contact then had the vehicle towed to a dealer. The vehicle had not been diagnosed and had not been repaired by the dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 122,000.

- Sweetwater, FL, USA

problem #464

Oct 252023

Optima

  • miles
I bought a 2015 Kia optima in February of 2023. In October the engine completely seized with zero warning. The vehicle was always properly serviced while in my possession. The engine seized and the car went into limp mode during the first snow storm of the year on one of the deadliest mountain passes of North Idaho. I, a young woman, was stranded almost an hour outside of town on the side of a freeway on a mountain during a snow storm. The power in my car shut off so I was unable to use the heat system. I waited approximately 3 hours in these conditions for a family member to arrive. I then had the vehicle towed 40 miles back to town and have been without a vehicle since. Kia USA has only offered $40 a day in rental reimbursement to assist with the situation. However, due to my age I am unable to rent a vehicle. My personal dealership where I purchased the vehicle from has denied letting me rent a vehicle from them. The Local Kia dealership has not provided me with a loaner vehicle despite being on the list for over two months. Since dealing with all of this, I have learned that there is not only 1 but 2 recalls on my vehicle and one is not even going to be fixed due to Kia not having the replacement parts ready, meaning my vehicle can explode at any given time.

- Post Falls, ID, USA

problem #463

Dec 212023

Optima

  • miles
There seems to be some oil burning off when I drive. But none leaking on the ground. My car is consuming oil. Also if I press the gas to speed up, my car will stall a bit and then some black smoke will exit my exhaust.

- Burien, WA, USA

problem #462

Nov 222023

Optima

  • miles
On Nov 22 2023, while driving my car the engine light came on and within 10 mins the car shut off while moving in traffic. Using the residual speed I was able to safely pull over and after multiple attempts to restart, there was smoke coming from the engine. Had the car towed and approx 3 weeks later (multiple attempts to contact the dealership and reaching out to the manufacturer) the dealership accepted the car to try to assess the issue. When this happened, it was only then I was aware of the recall which seemed to be related to this exact issue. The manufacturer and dealer have then slowly worked on trying to resolve the issue. This complaint is solely for informational purposes at the moment as it's been almost a week since I was able to contact anyone. My car is currently at the dealership with no feedback on the outcome.

- Huntington Station , NY, USA

problem #461

Aug 012023

Optima

  • miles
Engine is using excessive amount of oil. It has been changed on a regular basis have documentation bought the car new. I have noted that there are several complaints of the rings going bad in this model engine of the rings letting oil blow by. When is the NHTSA going to demand a recall as this can cause the motor to blow up and causes much more carbon emissions. Please make this a priority recall before more people get hurt and the emissions put out more pollutants/carbon in the air..

- Limestone, TN, USA

problem #460

Sep 152022

Optima

  • miles
My car has been consuming lots of oil. I took it in for an oil change and while test driving two of the mechanics stated the oil light came on and it ran out of oil on the test drive. Instead of saying anything about a possible issue with the engine, they went ahead and put oil in it and sent me on my way. Since, my car is still consuming loads of oil. I've taken it into the dealership several times for the same issue and each time they told me they can't do anything about it until it runs out of oil. One person advised to not put oil in it. Now the engine light came on, so I took it in again and this time I was told the cylinders have gone bad and one person that worked there said to let it run out of oil, but you didn't hear that from me, and they will replace the engine for free. I said, so I'm supposed to let the car die while I'm driving it, what happens if the car quits running in the middle of a turn and I get hit, the guy looked at me and said nothing. In addition, he asked if I had an extended warranty as its covered under an extended warranty. I'm pretty sure I did buy one, but I couldn't remember, so I called up the dealership I purchased it from and they said they couldn't tell me either since, they don't keep any paperwork after 7 years, and its been 8 years.They also said it wouldn't matter as it wouldn't be covered because of mileage. I have been complaining about the oil way before my mileage was over and I'm pretty sure I read something about mileage ext on Kia for this same issue.The last time I drove it, I was sitting idle in my car and the oil light came on, so I called the dealership, they asked if it started back up and I wasn't sure, so I tried and it started back up and the oil light went back off again, so I didn't have it towed down there. Now my understanding there is a new recall on the car with the fuel and it could catch fire and was stated to park it, so its been sitting for three months with nothing fixed.The car needs a new engine.

- Harpster, OH, USA

Read the next 20 complaints »