10.0

really awful
Crashes / Fires:
2 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
24,811 miles

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« Read the previous 20 complaints

problem #23

Apr 112019

Optima

  • miles
My car engine light keep coming on then it will go off for awhile then back

- Port Allen, LA, USA

problem #22

Jan 012019

Optima

  • 80,635 miles
When I get in the car sometimes it cranks right up with no problem but on that same day or the next I can try and frank it but it won't frank it just clicks the dash board will light up and everything and after two or three attempts it it will cranks up and have no problems for a few hours then I check it and then it might frank right up and might just click a few times and then crank right up I think its in the ignition switch I don't understand this has been going on about 4 months

- South Fulton, TN, USA

problem #21

Jan 052018

Optima

  • 60,000 miles
I own a 2015 Kia Optima. I have a panoramic sunroof that stretches he entire length of the car. I was driving down the highway during a very brutal winter where we had temperatures in the minus category a few times. While driving on the beltway doing approx. 55mph, there was a loud sound that sounded like a gun sh*t. When I was able to safely get somewhere so I could see what happened, I noticed that my sunroof had exploded and shattered. The cover was not open because it was winter, so luckily the shattered glass collected into on top of the cover, otherwise it would have blown throughout my car and whoever was in it at the time causing physical harm. I was told by the dealership that they had heard it happened before, and because of the temperature something made the glass expand.

- Burtonsville, MD, USA

problem #20

Oct 152018

Optima

  • 60,000 miles
On October 15, 2018, I purchased from pep boys four Goodyear all season 205/65R16 tires. On two separate occasions since then I have had a tire puncture and flatten immediately as a result of very little measurable side impact with a curb. After researching this matter online I have determined that others are having the same issue with this Goodyear style tire. I have written to Goodyear CEO richard kramer three times (see attached documents) and Goodyear's response to date has been lacking.

- Sherman Oaks, CA, USA

problem #19

Feb 182019

Optima

  • miles
This complaint has nothing to do with my vehicle. It is about other people's vehicles that have the super-bright headlights. I get temporarily blinded by these late model vehicles with new technology headlights (hid or led) when they are coming toward me. I have long respected the oversight provided for vehicle safety in this country and have always trusted that proper considerations are made to ensure vehicles are safe. But I can't for the life of me understand how the super-bright headlights have made it past safety considerations, and that they have not been regulated out of existence. It shouldn't be that hard to define maximum limits for headlight intensity and effective lighting distance that would prevent the blinding of oncoming drivers. This is a major issue on american roads, and I'd be shocked if it hasn't already caused accidents, injuries, and death. Please rectify this oversight immediately to ensure that the reputation of american car/road safety is restored and to prevent needless injuries and death.

- Cedarburg, WI, USA

problem #18

Jan 312019

Optima

  • 103,000 miles
I was driving on my driveway going less than 10mph and all the sudden I heard a noise like I was being shot at. I immediately stopped and got out to see what the problem was and noticed my sun roof had exploded outwards

- Bryan, TX, USA

problem #17

Oct 012018

Optima

  • 34,000 miles
In the past 2 months I have noticed my car shudders and shakes a lot when it is stopped at a stoplight or when parked with the engine idling it used to be that I didn't even know the car was running in either of these positions.

- Bradenton, FL, USA

problem #16

Nov 122018

Optima

  • 62,555 miles
At approximately 4:30 a.M. on November 12, 2018, the engine became fully engulfed in flames while the car was parked on the street in front of our house and turned off. No one had driven the car for several hours. The fire destroyed the entire front end of the car, melted the tires and filled the interior of the car with smoke. Fortunately, the fire department arrived and put out the fire before it spread to the gas tank.

- Albany, NY, USA

problem #15

Sep 252018

Optima

  • 52,000 miles
Back up camera failed in vehicle and Kia dealer wanted to charge $1000 to fix it the car has less than 55,000 miles.

- New Orleans, LA, USA

problem #14

Sep 182018

Optima

  • 55,388 miles
Body paint is peeling on hood and rear bumper ; Kia dealer said Kia only warrants the paint job for only 3 years. I am contending Kia knows this and is deceiving its customers from day 1; unacceptable !

- New Orleans, LA, USA

problem #13

May 222018

Optima

  • 31,500 miles
Engine ( and electrical systems ) shut down (3 times) completely and unexpectedly, while car was in motion at highway speeds( twice) and once while at tolls. Also noticed that when you turn key occasionally, its like battery is dead. I believe that first and second times I was flashing hi beams at highway speeds. After these events happen, the mileage guage resets, and clock is wrong. Also notice that the radio flickers, , and or turns off on its own. Also, not able to reset trip mileage, and noticed that shifter button intermittently will not depress.

- West Haven, CT, USA

problem #12

Feb 152018

Optima

  • 20,000 miles
Kia Optima 2015 with 20K miles caught fire. Engine stopped while at red light, in drive. Strong smell of burning plastic. Called 911. Vehicle behind me called reporting seeing flames coming from underneath vehicle. Kia replaced entire engine with no explanation as to why this happened.

- Fairfield, OH, USA

problem #11

Jul 192018

Optima

  • 38,127 miles
The issue I am having, is my car completely shutting off while driving. This happened for the forth time since leasing the vehicle new in 2015. After the first two occurrences which took place a few months after purchase, I took into the dealership and they weren't able to find the problem. About two weeks ago while sitting at stop light it completely shut off. This morning while driving down the road it completely shut off. Luckily I was able to pull over safely put the car in park and restart the vehicle. It runs fine otherwise. I am always able to start the vehicle right back up. I believe there was a recall on the 2011 - 2014 Optima engine for a similar issue. I am taking the car into the dealership this afternoon. I am definitely don't feel safe in the vehicle.

- Wake Forest, NC, USA

problem #10

Mar 142018

Optima

  • 32,000 miles
Takata recall, gear shift stuck in park

- Jacksonville, NC, USA

problem #9

Jan 312018

Optima

  • 70,000 miles
Driving down the road today, going no faster than 70 mph. Suddenly I heard something that sounded like gun shots. It was my sunroof, it had exploded!

- Charlotte, NC, USA

problem #8

Nov 292017

Optima

  • 40,000 miles
On 11/29/17 at around 1:30pm while driving on the freeway on interstate 80 West bound I heard a loud bang that sounded like it came from above. The bang was so loud that it startled me. I then felt air rushing in from above my head. It was then that I knew the sound was the explosion of my sunroof. I then exited the freeway and took photos of my car. My sunroof was closed when it exploded, so fortunately the broken glass did not fall into the car. The glass broke directly above my head. When I was driving it was at speed limit (65mph) in the city of pinole, ca between exits appian way and richmond parkway. At the time of the sunroof explosion, I was not under an underpass, the freeway was not under construction, and I was not by trucks. This incident happened on a clear sky day and it the weather temperature was in the 60S. My car has about 40,000 miles and was leased from the Kia oakland location. Today is 12/8/17 and it has now been over a week, and Kia still has yet to assign someone to look at my car after saying they are going to investigate the claim. My car has still not fixed as of today.

- Hercules, CA, USA

problem #7

Aug 102016

Optima

  • 30,000 miles
Sunroof exploded for no apparent reason while driving down the highway.

- Visalia, CA, USA

problem #6

Aug 022016

Optima

  • miles
When turning on the A/C system I get a really strong mildew/horrible smell from the vents. I believe it results in water accumulating in it, promoting the growth of the mold, and whenever you turn on the air conditioner, the first thing you do is get hit with a blast of moldy air also, when A/C is off it has a very strong smell as well which I need to open the windows because it gets me dizzy and nauseous. I don't think this is safe and it's a health hazard. After researching on the internet, it seems like this is a common problems with Kia cars due to design flaw. Many have complained to Kia, but Kia has not taken an approach to fix this problem. I've taken my car to the dealer and I was told it can be fixed for $150, but I was told it's not guarantee the problem will be fixed. I've made a complaint to Kia motors America cooperate, but has advised this problem is not under warranty and is not very helpful. I would like to file a formal complaint.

- Los Angeles, CA, USA

problem #5

Apr 082017

Optima

  • 40,000 miles
Takata recall: Driving the car down a city street when it suddenly ceased to accelerate. The power steering stopped as it coasted into a side street to get off the busy road. I could smell wires burning as a electrical fire.I immediately got myself and family out of the car afraid it was on fire. The inside of the car filled with electrical smell and smoke. I called the 360 Kia to have the car towed to the dealership since I bought a "gold" warranty when I purchased the vehicle they literally lost my car for six days and then called me wanting my service records stating the car had no oil in the motor. This is a outlandish lie! my car had plenty of oil in it...I never saw a engine light come on indicating that I had motor problems nor did I smell oil. This was a "sudden " malfunction. My car never ran hot nor did my gauges ever indicate a problem. I had the car for right at 40K miles and had a oil change due again at the end of April.

- Harvest, AL, USA

problem #4

Apr 052017

Optima

  • miles
I have two Kia, one 2013kia soul, and Kia Optima 2015, first the Kia soul won't start, looks like no battery at all, dealer say it was a bad battery, but the problem start again, just this time loose all power when running, they towing back to the dealer this time, they say this time was crank piston sensor, no cost at this time, this happen on 08/01/2016, now the Kia Optima, same, I drive all morning, the day was hot, and I stop at the storefor water, don't take more then 5min. When I get back to my car, cars unlock the door, but have no power at all, I check the battery with a fluke multimeter, reads 12 volts when I disconnect the negative post, and 6 volts when I connected back to the battery, then my friend stop by, and jumpstart my car, same thing, I disconnect the negative post and I take chassis ground for the jumpstart, same thing, then I took of the battery from a Chevy 2002 Silverado, my friends truck, and I connected direct to my car, same thing, I ended to call road side assistance for Kia motor, to take it to the Kia dealer, the towing truck driver say, they pickup a lot of Kia's cars for the same reason, this time happen on 04/05/2017, I did claim to Kia motor, they say was the battery, and I just think they want sale a 300 and something battery, and a have to buy a new battery every two years, with the new Kia and Hyundai recalls I think they should recall this two cars!!

- Compton, CA, USA

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