10.0

really awful
Crashes / Fires:
2 / 12
Injuries / Deaths:
2 / 0
Average Mileage:
28,061 miles

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« Read the previous 20 complaints

problem #104

May 222022

Optima

  • miles
Car was stolen off of the street. No alarm went off, keys were with my person. Back window was busted on the ground and all that was left. From video evidence, we can see that all it takes to steal a Kia is a screwdriver and a usb cord. Kia-??s stolen are driven recklessly and harmfully to pedestrians (see #kiaboyz on tik tok or instagram). Problem has NOT been acknowledged by Kia or Hyundai. Insurance providers are aware of the situation.

- Buffalo Grove, IL, USA

problem #103

May 182022

Optima

  • miles
Car has been burning an excessive amount of oil, first reported by my oil tech. Took to the dealership and they requested an oil consumption test, which I had to pay for. This is at 85000 miles. Drove for a little over a 1000 miles and returned it for a second round, the dealership said it had used a considerable amount of oil and would be escalated directly to the manufacturer. It has no leaks, smokes considerably, and hesitant upon acceleration. We will see where it goes from here, have been told that this is common in these vehicles. No oil light or check engine light ever came on. Just glad it didn-??t lock up or blow up with my family in the car.

- Waldron, AR, USA

problem #102

May 012022

Optima

  • 100,000 miles
The contact owns a 2016 Kia Optima. The contact stated that the vehicle experienced excessive oil consumption. The contact indicated that on several occasions the engine oil light was displayed even though the engine oil had recently been changed. After taking the vehicle to an independent mechanic, the contact was informed that the engine oil levels were extremely low and additional oil was needed. The contact indicated that the failure had occurred on multiple occasions. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 100,000.

- Pearl, MS, USA

problem #101

May 302021

Optima

  • miles
Four times in less than one year, car stutters, or stalls completely, check engine light flashes, and I have to maneuver to highway shoulder or slow lane to get towed. Very unsafe. Kia keeps it for a week, forces a software update repeatedly, sends me on my way and a few months later the sane thing again. Error codes always indicate engine knock amongst other things/an issue they know is theirs but -??have to exhaust all options before they will approve replacement-?? according to service mgr. I have a car that I don-??t feel safe driving because I drive alone and can-??t trust it to get home home so I end up in the highway at 4am every time.

- Meriden , CT, USA

problem #100

Feb 012022

Optima

  • miles
There is a known issue with this motor burning oil in the engine at an excessive rate. This caused my car to shut down on the California freeway from 65 mph. Warranty wont cover, dealership says its a manufacturer issue that is known and the manufacturer isn't replacing the problem engines. This is a life safety matter

- Orinda, CA, USA

problem #99

Nov 052021

Optima

  • miles
Oil consumption

- Ocala, FL, USA

problem #98

Apr 092022

Optima

  • miles
Got an oil change bout a month ago. 2 weeks ago my oil light started flickering. Miles on vehicle is 119842 next oil change due at 122,000 miles.just 2 days ago as i was coming to a stop at a stop sign my check engine light came on and my oil light came on and stayed on and car shut off. Car comes on but no longer starts. At the kia dealership now.

- Springfield, MA, USA

problem #97

Apr 052022

Optima

  • miles
My 2016 Kia Optima EX with the 2.4L GDI I4 engine has been ticking for roughly a year. The ticking coincides with acceleration (the harder you accelerate, the faster the tick). I took it my local Kia dealer where I've gotten my service done since purchasing the car. They simply stated, "these cars tick, don't worry about it." So I continued changing my oil regularly and monitoring it. Shortly after this, I noticed my oil levels would be lower than normal midway through an oil change cycle (I check my oil periodically because I do not trust the dealership). I took it back in with a concern and they did an oil consumption test, stating my car is burning excessive amounts of oil. After this service, the dealer said it "passed" and that it would no longer be an issue. Still, ticking persisted and I took it back in and forced them to do a full diagnostic on the vehicle (with a hefty charge on my part) to get to the root of the problem. They then recommended a valve deep cleaning service as the next step in the oil consumption service as my car was "still burning oil". There were never warning lights or any other cause of concern of a failure to indicate something was wrong. This is a HUGE issue with Kia and they will not accept the blame for manufacturing faulty engines. My car is no longer covered under warranty and the dealership states that if the engine blows from an oil consumption issue, Kia will not cover the cost. I expect Kia to issue a recall on these engines as hundreds of thousands of customers across the USA are experiencing the same issue.

- Raleigh, NC, USA

problem #96

Mar 262022

Optima

  • miles
Starting around 57,000 miles the engine started consuming excessive oil and occasionally experienced some knocking upon acceleration. I took it to the dealership and they put me on an oil consumption check every 1000 miles. After 3 rounds of checks they determined it was an issue with the GDI fuel system needing to be flushed which was performed by the dealership service department. The engine appeared to no longer consume excessive oil after I checked at about 1000 miles. After approximately 2000 miles, before my wife left for a long trip, I checked oil and it was down 1 quart. I topped off the oil and after about 750 miles, I checked the oil level and it was about 1 quart low again. The car is currently at the dealership and I'm told I will have to start the whole 1000 mile consumption check AGAIN! Based on other reports of engine seizing and fires I consider this a very possible hazard.

- Kettering, OH, USA

problem #95

Mar 252022

Optima

  • miles
Over the last year I-??ve noticed my car burning a lot of oil, around 1qt every 1000 miles. I-??ve also noticed the transmission slipping some. I-??ve checked thoroughly for leaks and have found none and the place that changes my oil has said they see no leaks also.

- Harrison , TN, USA

problem #94

Mar 242022

Optima

  • miles
My car keeps running out of oil. I've taken it to kia and my mechanic. Both said I need a new engine. My car is hard to drive. I'm putting oil in my car after 200 miles because it's almost empty after having oil changes. I use 8 quarts of oil every time. My car drives horrible. I'm afraid it's gonna shut off on me when I'm driving and it's gonna cause an accident. I'm scared to drive it anymore and I owe 2 yrs left on it. I need a new engine and it's all been happening to my car after 1 yr of having

- Geneva, NY, USA

problem #93

Feb 152022

Optima

  • miles
The car engine suddenly started making a lot of noises, so we immediately pulled over and stopped the car. The engine wouldn't start back up, and started smoking. We had it towed to an independent service center, where they confirmed that the engine had a crack in it and would need to be replaced. There was still oil (we had just topped it off 1 week prior as it used a large amount of oil). There weren't any warning lights on until the same minute it started making noises, at which time the oil and engine light came on.

- San Francisco , CA, USA

problem #92

Mar 152022

Optima

  • miles
The engine is burning about a half a quarter of oil every 1000 miles. The transmission studers when trying to take off and sometimes lags when you accelerate harder.

- Front Royal, VA, USA

problem #91

Dec 132021

Optima

  • 95,000 miles
The contact owns a 2016 Kia Optima. The contact stated while driving at approximately 60 MPH on the highway, the engine was shaking and the vehicle stalled. The contact pulled over and was assisted by her son who poured three quarts of oil into the engine. The contact restarted the vehicle and drove it to her residence. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 95,000.

- Houston, TX, USA

problem #90

Jan 042022

Optima

  • miles
The main problem with the car is the error p1326 is the knock sensor. I have this car for almost 5 or 6 months. The error has never been inspected by any insurance or police. The only warning about this problem was the "engine light" on the car.

- Escondido, CA, USA

problem #89

Dec 142021

Optima

  • miles
#1Headlights & break lights going out often. Bulbs can-??t be replaced anymore due to wiring burnt ( 1 headlight ) Took it in and they didn-??t even look at it. Have do Documents to back that up #2 Engine light coming on, diagnostic testing indicated spark plugs need to be replaced. Had to do this two times with oil on plugs Took it in and they NEVER look at the spark plugs #3 car burning excessive amount of oil anywhere from 1 quart a week to 3 1/2 quarts after driving 600 miles. Took it into the shop for oil consumption testing only to be told that their warranty would not cover it and it needs a new engine. I have a 10 year or 100,000 mile warranty on my car! and at the present time I only have 88496 miles on my car I have documentation to back up my claim, I have been a loyal Kia owner for 18 years and they have absolutely treated me horrible in regards to this saying that it was lack of maintenance and they never checked the issues that led up to their findings. They indicated that there was sludge in my engine but could never prove or show me anything that they did to document the sludge and trying to blame it on me. This car is a safety hazard as I am aware of mini other Kia optima-??s dad have either caught fire or repaired to have their motors replaced due to the same issues. Anything you can do to help me with this issue ! I-??m 60 years old and know how to take care of my car

- Louisville , KY, USA

problem #88

Dec 222021

Optima

  • miles
In Sept the car oil light came on. The car was out of oil. Took it to shop and they could not find a leak. The car was filled with oil. Less than 1,000 miles later in Oct the same situation occurred again. The car was inspected an no leak was found but the oil was gone. In Dec after going 2 500 miles the same situation occurred again and another shop inspected and could not find out why. In all 3 situations the driver had to pull over immediately and be stranded until oil came.

- Columbia, SC, USA

problem #87

Nov 072021

Optima

  • miles
my engine started making a knocking noise so i get off the freeway and had my car towed to the dealership and they Confirm that the engine is making a knocking noise but they denied the engine replacement just because it didn-??t have the software update done i have only had this car since july i had no idea of this or it would have been taken care of i make sure all my cars are up to date on every repair that it may need

- San Bernardino, CA, USA

problem #86

Nov 012021

Optima

  • miles
My car has been burning oil and progressively got worse. The oil lamp light would only blink for a few seconds and turn off to indicate the oil tank was low. I would be around 3 quarts of oil low every 2,000 miles. I have taken my vehicle to the KIA dealership and started the process of a oil consumption test to build a case. After some maintenance work and coming due to check back with the dealer for the 3rd engine oil test, the engine light illuminated. I checked my oil level to make sure there was oil in there and after restarting my car the light turned off. 4 days later my car stalled when coming to a stop. After a few minutes I was able to power my car back on and drive it safely home. The car was taken to the Dealership I have been going to in San Bernardino. I let them know I had checked the oil dipstick after the engine light was on before the stall and they told me I would have to start the engine consumption test over for taking out the dipstick, altering the test. My car has been at the dealership for 4 days with no word on why my engine stalled but I can pick up my car today after they do an oil change to begin the oil consumption test again. They asked that I drive 1,000 miles and bring it back for a final check on the oil per KIA's instruction. In the meantime I have to hope that my car will not stall again possibly causing a wreck harming myself and others or that my engine will not fail before the 1,000 miles are up. If I make it to 1,000 I am hoping KIA will honor the powertrain warranty and fix the engine, but my hope is fading. Although a settlement for similar issues has been made in favor of KIA owners, my problems are occurring after the settlement date.

- Eastvale, CA, USA

problem #85

Nov 012021

Optima

  • miles
Misfire-?" oil on the spark plug caused misfire. check engine light came on. OBDII scanner show a P0302 trouble code. Eventually the engine misfired enough and lead to a backfire. This also led to Decreased Fuel Mileage, Catalytic Converter Damage, and Blue Exhaust Smoke.

- Kansas City, MO, USA

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