10.0
really awful- Crashes / Fires:
- 2 / 12
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 28,061 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2016 Kia Optima. The contact stated that while driving at approximately 60 MPH, there was an abnormal sound coming from the engine compartment before the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 150,000.
- Bronx, NY, USA
The component that failed in my 2016 Kia Optima is the engine, specifically due to excessive oil consumption. After each oil change, my oil levels drop significantly within 1,000 miles. The vehicle is available for inspection upon request. This issue poses a safety risk to me and others because if the oil levels fall too low, the engine could seize or fail while driving, potentially leading to a dangerous situation. A sudden engine failure, especially at highway speeds, could result in a loss of control and increase the risk of an accident. The problem has been confirmed by both a Kia dealership and an independent automotive repair shop. The dealership performed an oil consumption test, which revealed that my car is consuming 1.3 quarts of oil every 1,000 miles. An independent shop also acknowledged that this make and model are known for high oil consumption. The vehicle has been inspected by the Kia dealership during my 120,000-mile service. However, despite confirming the issue, Kia has not offered a resolution because my vehicle is no longer under warranty. The vehicle has not been inspected by police or insurance representatives. No warning lights, messages, or dashboard indicators alerted me to the issue. The only symptom was the rapid drop in oil levels, which I first noticed in October 2023 following a routine oil change.
- Fairfield, CA, USA
While driving the car will not accelerate past 49mph in turbo mode and 61mph in regular mode and rpm will not go above 1800. And it jerks and studders. Blinking check engine light and consumes a ridiculous amount of oil even though regular maintenance performed. I have read several engine issues with this model and cannot find recall info
- Sheffield, PA, USA
Unknown, per kia website, P1326 engine code- bad engine, kia will cover all faults and cost associated to this code, including branded title vehicles. But, because my car has a branded title, kia dealership is saying no they won't do anything.. please help
- Chandler , AZ, USA
Check Engine light on due to too much oil consumption of engine per mechanic
- Los Angeles , CA, USA
The contact owns a 2016 Kia Optima. The contact stated that on several occasions when the vehicle was started, the vehicle started shaking and then stalled. The vehicle was restarted each time. Additionally, a quart of oil needed to be added weekly due to excessive oil consumption. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced or repaired. The vehicle was repaired but the failure reoccurred three years later. The manufacturer was notified of the failure. The failure mileage was 120,000.
- Chicago, IL, USA
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pipe and determined that the fuel pipe was leaking into the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 68,000.
- Anchorage, AK, USA
Vehicle is burning through oil at ridiculous rates. I am putting in a quart almost every week. From what I can tell; my engine has no recall but it absolutely should! There is no evidence of a leak whatsoever.
- Bonney Lake , WA, USA
They are selling defective engines with out any leaks the car consumes a gallon per hundred miles, the acceleration of the car changes itself. the dealer has already informed that these engines are defective. I want to fix the issue from the company at their cost.
- Houston, TX, USA
The car had engine failure. The same issue that 1000s of the same make and model had a lawsuit for. Apparently my VIN isn-??t one of them covered even though the exact issues stated in the engine failure lawsuit are the same issues I had. It-??s under 80,000 miles I get synthetic oil and all other maintenance done when recommended. I was driving one day and the car started jerking and the engine would just stall out there was also a lot of smoke and very loud noises. I have tried contacting Kia and they say that it-??s not one of the VIN numbers covered. If it-??s the same issue how could they know if it was going to happen to my specific VIN or not. This is a huge safety issue because I am concerned the engine will blow up or catch on fire. I have had a mechanic come look and he started the engine and said to immediately turn it off. This is clearly a safety issue that-??s not being handled well at all.
- West Paducah, KY, USA
Forgot to add invoice for new engine. This is regarding claim # 11606977
- Philipsburg , NJ, USA
One day I'm driving on route 78 and when I reached 60 mph, my car began to spudder and jerk. This happens quite often as I'm driving on a dangerous road. I brought my car, 2016 Kia optima, to a local dealer where they diagnosed the problem of a blown head gasket! They said I needed a new engine at 108k miles in 4 years since I had the car. I had to get a second opinion and went to Bridgewater Kia and they to said I needed a new engine. Now this car had a GDI engine that burned off a lot oil. Heavy oil consumption and there was never a recall regarding the issue. I've read many similar incidents where owners of this exact make and model and year have experienced issues with their engine seizing, stalling, and just shutting off in the middle of traffic. This is clearly a safety issue that Kia continues to ignore. They say it's not their problem but yet you designed the defective and deficient engine so why should I have to pay for a brand new engine and not get fully reimbursed. I filled out claim form after claim form contacting Kia engine settlement.com help desk which were no help. I believe they're ignoring me for the obvious reasons. So now I'm on this smear campaign against KIA and trying to raise awareness. I'll do it alone if I have to but I'm not giving up.
- Philipsburg , NJ, USA
I bought the vehicle used in 2022 and since then the vehicle has misfired on 2 separate occasions while driving requiring it to be towed. I-??ve had to change the spark plugs and coil packs 4 different times due to the vehicle misfiring. I contacted Kia when the issue first began and was informed that my vehicle is one included in a class action lawsuit for engine failure, and was given a Case Number, but was told the only way they will cover repair/ replacement of the engine is if a specific error code was shown at the time of engine failure. The last 2 times I had to change my spark plugs were within a month of each other, so the vehicle was towed to Kia where they informed me that they recommended a combustion chamber cleaning and once again replacing the spark plugs. However, this was not a final diagnosis as to why the vehicle was misfiring, and they stated the vehicle may still misfire even with those services. Upon having the combustion chamber cleaned completed at a different location, and once again replacing the spark plugs, the engine locked up in the middle of the road and would not start again. the vehicle has been non-driveable since mid June and is currently in a shop awaiting repairs.
- Herndon , VA, USA
I purchased a 2016 KIA Optima from eCars in Wichita Ks in November of 2022. The car had no major issues until the Optima was stolen this last March. I recovered the car quickly but it was damaged. Had ignition pulled out steering column broken, window broken and lots of cosmetic damage. Was towed twice and in the shop twice. All has been fixed with auto insurance funds. I am part of the KIA theft settlement and waiting for funds to be dispersed. Second part of my issue is that on 07/22/24 the check engine light came on while I was driving to work. It was blinking which indicates a serious engine issue. I turned around and went home and parked it. I started researching KIA engine issues and found that my car is also eligible for the KIA Theta II engine class action settlement but the submission deadline was 12/07/23. Since I was not the original owner, I was never notified of this class action settlement so could not submit a claim. I contacted Midwest KIA in Wichita KS to see about their "Buy Back program" I found online that KIA will sometimes buy certain vehicles back due to quality or safety issues. They want me to drive the car over 30 miles from my house to their lot so they can see the car in person, which I am not comfortable with. My question is what kind of legal recourse do I have with KIA" Am I still covered under Kansas Lemon Law" I still owe over $15k on the Optima. I ended up buying a new car on Saturday from Rusty Eck Ford but didn't trade the Optima in because they told me it had a salvage title, which I wasn't aware of when I bought it. It caught on fire apparently. All the damage was fixed, which could have been covered under the settlement as a qualifying fire.
- Augusta, KS, USA
Driving approx. 65 mph on highway when car started shaking, then engine light came on, then car went into limp mode. Safety was at risk due to the fact this happened in the fast lane on highway, had to maneuver vehicle onto right side of road for emergency parking. Dealership and independent auto shop diagnosed problem to be misfire on cylinder #4, performed compression test, found intake valve and piston damage. Estimated repairs to be between $6,000 to $8,000 to rebuild engine. Mileage 82,826. We still have the vehicle for inspection.
- Delhi, CA, USA
My vehicle has been having engine & electrical issues, I originally took the vehicle to a secondary mechanic after Kia Baltimore stated it would be a couple months before they could diagnose the issue. The secondary mechanic was changed spark plugs, and other fixes but advised the vehicle engine was still shutting down and he believe it was related to the Kia engine recall issues. Thereafter, I had the vehicle towed to Kia Towson on 5/22/23..they have had the vehicle ever since I call daily, leave messages with managers, and essentially pay car insurance and car note, and use ride share services while getting no response about my vehicle. The rental manager at the dealership doesn't return my calls, no one. This is unacceptable.
- Baltimore, MD, USA
Complete engine failure on July 13th. While driving at on the interstate the car lurched and began to smoke. Oil light, engine light and battery light all came on. We turned on hazard lights and pulled off the freeway onto the off-ramp. As we stopped at the light the car completely died in traffic. Smoke was coming from the hood and the car wouldn-??t no longer start. We were in traffic and had to wait for help to get our car safely pushed off the road. We had the car towed to a car lot. The engine had a recall but we were never informed of this or sent any letters about it. We received a recall About a trunk safety issue so we know they had our correct address. We have owned the car less than a year so previous owners never took care of the problem and we were not informed. Kia is denying helping pay for a new engine even though they have a lawsuit and have admitted to engine problems.
- Saratoga Springs, UT, USA
The contact owns a 2016 Kia Optima. The contact stated while driving at various speeds on several occasions, the vehicle was shuddering with a knocking sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that a message "Do not drive - Tow to Dealer" was displayed, and the check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that a loosened turbo hose needed to be tightened. The vehicle was repaired but the failure persisted. The vehicle was towed to another dealer where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 112,000.
- Mechanicsville, VA, USA
Excessive oil consumption, loss of power. Went in for a tune as previous owner never did one and car would not crank back up. In fact it didn-??t respond to the key turn at all. SENSOR read wouldn't read a problem. Later found out engine was basically gone. Burned excessive oil, started coming out the tail pipe. Dash was not illuminating when there was insufficient oil. Has not been fixed
- Monroe , LA, USA
- Lake Worth, FL, USA