[XXX] 6:30AM: 2016 Kia Optima Ex I was driving on the freeway on my way to work when I lost all acceleration and immediately attempted to get over to the side of the road. Which was pretty [XXX] scary being that it's a busy freeway that early in the morning so everyone is laying on their horn while trying to get out of my way. It was either be stranded in the middle of the freeway or get over as quick as possible. My electronics were all still on however; my whole dashboard went from no "check engine" light to everything that could light up was lit up. I own a OBD2 scanner so I plugged that in and scanned it. I received a code that read "P0014: Exhaust Camshaft Position Timing - Over - Advanced (Bank 1)". I then had my car towed to a mechanic that diagnosed my engine and claimed there was "metal shavings" in my engine. And my engine was not turning; it seized up. I didn't believe him so I got a ride over to the shop and sure enough he simply had me pull my dipstick out to see the shavings on there. He also manually turned my engine with a socket wrench and told me it was harder than [XXX] to turn which was not supposed to happen. I tried it myself and sure enough it was tough as [XXX] to turn. He claimed I needed a new engine! He said I have the option to get it towed somewhere else or he can try and find an engine for me. I then called a Kia Service center in Visalia CA and explained to them what happened. They said they will not fix anything due to me not having a computer update recall fixed on my car. Yet I had never gotten a notice in the mail for it like they were supposed to do back in 2018. The only one I had gotten recently was a "safety recall" which was to fix my trunk latch. I knew that would not have any impact on my cars running condition so I did not get that fixed. However had I known I needed an update I would've gone in a heartbeat. I did not take it to the service center being that they told me they cannot fix my engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

- Hanford, CA, USA

UNKNOWN ISSUE: Car shut off while driving and would not crank back up. In fact it didn-??t respond to the key turn at all. SENSOR reads the code p0014 which can mean costly repairs.

- Augusta, GA, USA

The contact owns a 2016 Kia Optima. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated, and the vehicle started to jerk and then decelerated while shifting into LIMP Mode. The vehicle was later examined by an independent mechanic who diagnosed that the NOX sensor and Glow plugs were faulty. The vehicle was not repaired and later towed to the local dealer. No further information was available. The manufacturer was notified of the failure. The failure mileage was 86,500.

- Smyrna, GA, USA

Check engine light came on and has a loud knocking sound in the engine. When attempting to be driven, the vehicle losses power

- Dublin, VA, USA

Excessive oil consumption, loss of power, knocking, oil pressure light on, but has oil. vehicle has 72,000 miles. Available for inspection. Possible engine lockup if oil pressure drops during driving. may cause accident. It has not been confirmed, but i have read many problems associated with this problem on the internet. I will be taking the vehicle for Kia to inspect. problem started about 4 months ago noticed that the vehicle needed oil. added oil and had an additional oil change about 2 weeks ago. Oil pressure light started to blink and stay on.

- Canovanas, PR, USA

Car check engine light turn on and started to shake really bad while driving like its going to turn off, and shakes even more when I make a stop and looses power to continue driving. Also it burns out oil really fast I have to keep putting oil almost every two weeks

- Norwalk, CA, USA

Check engine light came on and car started shaking pretty back than completely turned off.

- Hamtramck, MI, USA

My vehicle is consuming excessive oil. I have to keep oil in my trunk to replace oil regularly. My car is a 2016 Kia Optima and has about 58,000 miles on it. I have reached out to Kia on several occasions including consumer affairs and voiced my safety concerns about the vehicle and potential of the engine seizing due to oil loss and concern of a potential vehicle accident as a result of an engine seizure while driving. I asked for an oil consumption test to be performed on the vehicle because of its excessive consumption and was told that the oil consumption test only applies to the 1st owner.

- Casselberry, FL, USA

The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the contact became aware that the engine was overheating. Additionally, the contact stated that the vehicle failed to exceed 60 MPH, with the check engine warning light illuminated. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 102,175.

- Center, TX, USA

The contact owns a 2016 Kia Optima. The contact stated while starting the vehicle, the vehicle was shuddering and making a loud clanking sound. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where the diagnostic test result was undisclosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 129,104.

- Monee, IL, USA

Car was at about 70,000 upon purchase. Once driving it regularly, I immediately noticed a faint knocking noise upon acceleration. Also, when coasting the speed adjusted on its own intermittently, both up & down, not by much but enough that I felt it on the gas pedal. Other times it fails to accelerate when pushing on the gas pedal. I have to release the pedal & try again, sometimes more than once before it finally accelerates. Despite doing regular oil changes, my engine burns through oil long before next oil change is due, so I have to add 1 - 2 quarts of oil in-between changes. I was barely at 80,000 miles when engine started seizing & the following day the check engine light came on. It had to be towed to be serviced. They said the fuel injector or pump (not sure which) was allowing fuel to flood my engine which caused its damage. Even with what the warranty covered I had to pay $500 out of pocket so there were a lot of repairs. I can get a detailed print out of service if needed. When I do oil changes there's oil under the oil pan somehow, but its not leaking because there is no oil where I park. As of lately, even though all fluids are good, when the car is idle with a/c on, the temperature starts to go up until the car is in motion again, then the temperature goes back down quickly. It has only overheated once, which was the first time I noticed the problem because I was parked at a gas station on a hot day checking my phone & the a/c started blowing warm & dash said, "engine overheated". Only happen the one time because I have been cautious about watching the temperature to avoid it happening again. I recently passed emissions & had AutoZone do code reader check & nothing came back. In order to figure out problem I'd have to get diagnostics test that requires I leave the car for at least 2 days so it hasn't been something I can manage yet. My car is available for inspection if needed & I'm happy to provide detailed print out of repairs if requested.

- Mesa, AZ, USA

Engine compression problem only had the vehicle for no longer than 3yrs and my engine need to be replaced

- Columbus , GA, USA

engine burns excessive oil that comes out the tail pipe. dash will not illuminate when there is insufficient oil and that could cause damage to engine. safety issue as it has it could leave or stranded with no working car in middle of no where. several independent oil and mechanic organization's have told me these models burn excessive oil. vehicle has been inspected by car manufacturer during oil changes. car rattles from lack of oil confirmed from a local mechanic. engine burns excessive oil due with no light indicator on dash. several mechanic and oil shops have told me this model has issues with this.

- Palmdale, CA, USA

The contact owns a 2016 Kia Optima. The contact stated while starting the vehicle, there was a loud knocking sound coming from the engine, with the check engine, oil, and battery warning lights illuminated. Additionally, the contact noticed that all four windows failed to function properly and failed to roll up. The dealer was contacted; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacture was made aware of the failure. The failure mileage was approximately 124,000.

- Lexington, SC, USA

I brought this car [XXX] and the next day it broke down didn-??t start at all I been saying I wanted my money back from day he didn-??t take no for answer basically held me hostage until I paid everything. I brought this car and been without a car since this is totally unfair. The Clean state motors is a bad service communication place to buy car it was totally the opposite before I gave money for car. Once I gave money they all got mean and had attitudes was saying they was ready to leave instead of giving my money back kept going down finding different prices for car insurance reason why I really brought car I was mentally force and I-??m mentally going threw a lot of things because of this. I don-??t have no car and the car dealer shop called me and told me I couldn-??t get no rental so I can stop calling. I need a new car. A rental. I have missed out on Money work and I have 2 kids going on [XXX] old this month on [XXX] these people do not care they took my money and still forcing me to pay 1000 and car note 284 when I haven-??t had the car but for one day the next day the car broke down. I am sewing will hear from my lawyer He said I had 30 days to come get my Monet back the next morning I called for my money back they said no this unfair I turn in all information paid insurance 795 which is to high I just need my money back I didn-??t even get to keep car a week literally next day car did not start he never said car was being brought as is if so I would have not brought it and I didn-??t sign all those papers Delewin had to forfeit my signature this was fraud scam to me I need a car the engine broke down car batter was linking and white acid was everywhere inside front car and I wasn-??t suppose to look at that car is was a white Kia 2019 This not right this unfair please help me on fixing this I deserve a car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Baton Rouge, LA, USA

Camshaft bearings wore out and failed causing a knocking condition. 1.6L (T-GDI GAMMA) Not covered under class action.

- Waianae, HI, USA

The contact owns a 2016 Kia Optima. The contact stated while driving at undisclosed speeds, the vehicle was vibrating abnormally. The check engine warning light was illuminated. The contact stated that after taking the vehicle for several routine oil changes, the contact became aware that the vehicle was consuming and excessive amount of oil. The vehicle was taken to a local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. However, no assistance was provided. The failure mileage was approximately 107,000. The VIN was not provided.

- Douglasville, GA, USA

Vehicle uses about 4 quarts of oil every 1000 miles. I have to get oil changes every 1500 miles and add oil every 1000 miles. The car is not reliable and oil light comes on every 1000-1500 miles after oil change. Today the emissions light came on and I could not drive over 60 mph, after taking it to mechanic it was over 3.5 quarts low of oil but no oil light came on. The mechanic put 3.5 quarts of oil in and I had to pay for oil and labor, also to put the car on the computer to see the issue. I will never buy a Kia again. There should be a recall on this 2016 Kia Optima.

- Town Creek, AL, USA

I was on [XXX] and had already traveled over 300 miles with no previous issues at all on the trip. I had just stopped at a gas station and there were no odd smells or sounds. There also no warning light on the dash. Suddenly, I lost all power and at the same time my engine light and oil light came on. Before I could make it from the inside lane across two lanes of 70-80 mph traffic at a rapidly declining speed, my motor started knocking. My engine is seized up because of lack of oil when I just had an oil change less than 1,000 miles ago. I'm lucky [XXX] traffic didn't run me over before I could get out of the way. How is this same issue not a recall yet when people are at risk. Had someone not been paying attention to people In front of them my lack of ability to drive my car could have caused a horrible accident! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Adamsville, TN, USA

The contact owns a 2016 Kia Optima. The contact stated while driving at undisclosed speeds, the vehicle was jerking abnormally. The vehicle was restarted several times; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with oil leaking into the spark plugs causing an engine misfire. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with engine failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.

- Woodbury, NJ, USA