6.6

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,333 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2016 Kia Optima:

Unsubscribe any time. We don't sell/share your email.

problem #3

Feb 012020

Optima

  • miles
I'll start with the windows. Prior to covid my right rear passenger window motor and regulator went out. Citrus Kia fixed it. Right after covid was announced my front right passenger window went out and I couldnt get my car in. 2 weeks later my front left driver window went out. When I finally got my car in they told me I was 200 miles over on my warranty to fix it. I havent had the use of either of my front windows for months. They dropped randomly going down the road. If I dont leave something wedged in the window they drop so far I have to use duct tape to adhere to it and pull up enough to grab it. Its definitely a safety issue that I cannot use my windows. And I dont know what is going on with the drive train, axle and suspension but I am eating through brand new tires every couple months. The dealership blamed it on me and seriously asked me if I was jumping curbs. I have had so many issues with this car since the motor got replaced. Not to mention my heat doesnt work unless its in defrost mode. The dealership knows about all these ongoing issues. Karen is my service advisor. I even tried to trade my car in with them and they turned it down. This car is falling apart and I am only one month away from having it for 4 years. I am the only owner it has had

- Homosassa, FL, USA

problem #2

Aug 242020

Optima

  • 31,000 miles
Driving at highway speeds the car has very tight steering and car drifts all over lane. I am always making corrections. Feel like rack and pinion is failing. Car only has 31,000 miles on it.

- Waterford Works, NJ, USA

problem #1

Jun 262019

Optima

  • miles
I rented a vehicle from fair/uber under a California promotion. In the understanding the vehicle was uber ready. Three weeks into using the car squeezing brakes let me to the authorised shop for maintanence. It was inspected and what was found made this vehicle unsafe. I could not use it for its purpose. To drive it for uber. I have snap shots of the condition of the brakes and rotors. The shocks or struts are also shot and the coolant resivior was close to empty. The two front tires also were recomended to be replaced as they were cupping. This vehicle had not been inspected prior to there releasing it to me for any safety issues prior and when the invoice was sent to donlen, 3 times, which took a whole day, was fully denied. Refusal to correct this safety issue. This car is still in this condition. It was removed from pep boys on mission george by myself. The next day at 5:06 pm I received an email from fair suggesting I take it to another approved shop. I realised that this was not my duty or my problem. I could just return the vehicle. I was I am done with this company. It was going to be a 3 day job in the shop. And fair told me repeatedly that they had no ability to prevent me from having to pay for the week it was disabled. Obsurd. I'll attach specs and pics. Thank you.

- Santee, CA, USA