8.1

pretty bad
Typical Repair Cost:
$620
Average Mileage:
74,350 miles
Total Complaints:
52 complaints

Most common solutions:

  1. replace window regulator (37 reports)
  2. not sure (11 reports)
  3. new window assembly (4 reports)
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This problem may be covered under warranty. Ask your Kia dealer.

« Read the previous 20 complaints

problem #12

Mar 252020

Optima EX

  • Automatic transmission
  • 74,000 miles

REAR DRIVER'S DOOR WINDOW WON'T GO UP OR DOWN - Very strange and odd at first, I never have passengers. I barely even roll down the back windows - probably 30 times the whole time having my car, as the original owner starting at 7 miles on the odometer. I can hear the motor in the window, at first thought it was the switch and then discovered it was the window regulator after a few searches. Suggested part price $275 and that's without labor.

- Howard K., Coral Springs, FL, US

problem #11

Jan 302020

Optima EX 2.4L 4L

  • Automatic transmission
  • 87,000 miles

SO my drivers side window is the only window that works, ive never had a car where all but one window regulator goes out with in months of each other. i live in florida so my windows are usually always up considering the heat down here. no kids no pets. wtf kia?

- Jennifer L., Lakeland, FL, US

problem #10

Mar 172020

Optima LX 2.4L

  • Automatic transmission
  • 75,500 miles

Window #1 of that has had the regular break. Again, you have to replace the entire panel to solve the issue of the window falling down.

- Norma R., West Palm Beach, US

problem #9

Aug 042019

Optima LX 2.4L

  • Automatic transmission
  • 71,000 miles

Ok, so this is the fourth of 4 window regulators that has failed in the last 7 months. Each window's regulator had to be replaced. I replaced the part myself and is easy to do. It cost 250, but the only thing broken was a small 3 inch cog which would have cost a few bucks if they sold it separately to the entire plastic panel it attaches too. Total waste of plastic and time and money.

- T J., Pompano Beach, FL, US

problem #8

Jul 102019

Optima LX 2.4L

  • Automatic transmission
  • 70,000 miles

Ok, so this is the third of 4 window regulators that has failed. I replaced the part myself. It cost 250, but the only thing broken was a small 3 inch cog which would have cost a few bucks if they sold it separately to the entire plastic panel it attaches too. Total waste of plastic and time and money.

- T J., Pompano Beach, FL, US

problem #7

Apr 102019

Optima LX 2.4L

  • Automatic transmission
  • 68,000 miles

Ok, so this is the second of 4 window regulators that has failed. I replaced the part myself. It cost 250, but the only thing broken was a small 3 inch cog which would have cost a few bucks if they sold it separately to the entire plastic panel it attaches too. Total waste of plastic, time and money. Very poor quality parts

- T J., Pompano Beach, FL, US

problem #6

Dec 102018

Optima LX 2.4L

  • Automatic transmission
  • 65,000 miles

This is the first of 4 window regulators that has failed. It failed just after my warranty was up and it I replaced the part myself. It cost 250, but the only thing broken was a small 3 inch cog which would have cost a few bucks if they sold it separately to the entire plastic panel it attaches too. Total waste of plastic and time and money.

- T J., Pompano Beach, FL, US

problem #5

May 252019

Optima

  • Automatic transmission
  • 33,687 miles

3 of my power windows are now not working. The rear passenger side wouldn't roll up about 5 months ago, then a few weeks ago the rear drivers side, and today the passenger side window. Each door and the driver door make the sound of trying to work up and down but the windows will not move. I had to hand pull the windows up and use suction cups or door stoppers until I can take it in. In watching some YouTube videos on the subject it looks like more than I can handle. These windows were in no way abused by kids playing around with them or any type of misuse, I am single, no kids and live in Florida where I barely roll my windows down and prefer using the A/C. I suppose it will be a matter of weeks before the drivers side door does the same. Is anyone else experiencing this?

Update from Jul 25, 2019: My car is going to the dealership tomorrow for 4 new regulators. The lady said you should of brought it in sooner, my reply was "yeah that would of been 4 separate appointments and 4 separate pains in my...." Anyway I am grateful the warranty covers it, but who is to say this won't just happen again.

- Sherry P., Saint Petersburg, FL, US

problem #4

Oct 012018

Optima

  • Automatic transmission
  • 33,500 miles

I'm now on window #3 of the mechanism not working. The dealer has replaced them but I've never heard of or experienced 3 window mechanisms going on 1 vehicle. I asked them to check the last one and supposedly they did.

- Samantha K., Cape Coral, US

problem #3

Jul 012018

Optima

  • Automatic transmission
  • 33,000 miles

This is now the second window mechanism that has stopped working on my vehicle.

- Samantha K., Cape Coral, US

problem #2

May 012018

Optima

  • Automatic transmission
  • 32,000 miles

Its very frustrating that the window mechanism stops working

- Samantha K., Cape Coral, US

problem #1

Apr 012019

Optima

  • Automatic transmission
  • 34,000 miles

It is now all 4 window mechanisms have gone on my vehicle. I'm super pissed because the Dealer supposedly checked the last window mechanism to verify that it was working correctly.

- Samantha K., Cape Coral, US