The night of 8/04/23 both my driver’s side windows and my back passenger side windows all at once stopped operating with their buttons and began to slip down during my drive. The next morning I took the car in to Seigen Car Care and they told me it would be close to $1000.00 to fix all three and the best thing to do for now until they could see about ordering the part they needed to replace would be to use masking tape to hold them up. I don’t remember exactly what they told me they needed to replace but I believe it was the regulator. As you can see in the photos, I still haven’t had it fixed because even with 2 jobs I still don’t have the money or time to go without my car to get even one window fixed at a time. And of course I’ve been unable to use my windows so any drive thru line or ATM machine etc that requires rolling it down I’ve had to open my door instead. To sum, yes a pain in the ass.

The rear passenger window fell down about an inch and wouldn't go up or down. Just a buzzing noise. Then about 3 weeks later the rear driver side window slid down about 3 inches and wouldn't move up or down and no sound was coming from the window. The strange thing is the windows were never used the whole time I owned the car. (bought it new because the engine in my old one blew up. see the other recall for engine issues) The shop asked me if I parked under trees because the pollen could cause it. My driveway is wide open with no trees. Then they blamed it on me never using the windows and the lubrication wasn't being used. Finally, they blamed it on the tint I had on the windows, saying it would cause extra tension on the windows as they go up and down. That's BS because, like I said, the windows were never used. So I'm out $1500+. There should be a recall if this is a widespread issue.

This is complaint number 3 of 3 (so far) for the same problem.

Around the third week of May 2023, the rear passenger-side window started falling down on my 2016 Kia Optima LX. I called a Kia dealer about 20 miles from my home, because they could get to it before any closer one - appointment on June 7. On about the first of June, the other rear window started falling down when I drove the car. Fortunately, I could manually raise the windows, but vibration from driving would make them fall, so no driving on rainy days!

The dealer installed new regulators in both the windows, total charge without tax $1122.50. Luckily, I have extended warranty coverage for these repairs, but did have to pay a $100 deductible on each of the two repair bills, because I did not take the car to the original selling dealer (about a 100 mile roundtrip with heavy traffic).

I just returned to that dealer today, June 17th, for other services they recommended and was told that the passenger-side front window was falling down. (I had not known this and it did not fall during my drive). So, I just spent the better part of another day while this was fixed for another charge of $732.79.

Needless to say, I'm now anxiously awaiting the failure of the driver window. I figure I've got maybe a week!

Around the third week of May 2023, the rear passenger-side window started falling down on my 2016 Kia Optima LX. I called a Kia dealer about 20 miles from my home, because they could get to it before any closer one - appointment on June 7. On about the first of June, the other rear window started falling down when I drove the car. Fortunately, I could manually raise the windows, but vibration from driving would make them fall, so no driving on rainy days!

The dealer installed new regulators in both the windows, total charge without tax $1122.50. Luckily, I have extended warranty coverage for these repairs, but did have to pay a $100 deductible on each of the two repair bills, because I did not take the car to the original selling dealer (about a 100 mile roundtrip with heavy traffic).

I just returned to that dealer today, June 17th, for other services they recommended and was told that the passenger-side front window was falling down. (I had not known this and it did not fall during my drive). So, I just spent the better part of another day while this was fixed for another charge of $732.79.

Needless to say, I'm now anxiously awaiting the failure of the driver window. I figure I've got maybe a week!

This complaint is number 2 of 3 for the same problem.

Around the third week of May 2023, the rear passenger-side window started falling down on my 2016 Kia Optima LX. I called a Kia dealer about 20 miles from my home, because they could get to it before any closer one - appointment on June 7. On about the first of June, the other rear window started falling down when I drove the car. Fortunately, I could manually raise the windows, but vibration from driving would make them fall, so no driving on rainy days!

The dealer installed new regulators in both the windows, total charge without tax $1122.50. Luckily, I have extended warranty coverage for these repairs, but did have to pay a $100 deductible on each of the two repair bills, because I did not take the car to the original selling dealer (about a 100 mile roundtrip with heavy traffic).

I just returned to that dealer today, June 17th, for other services they recommended and was told that the passenger-side front window was falling down. (I had not known this and it did not fall during my drive). So, I just spent the better part of another day while this was fixed for another charge of $732.79.

Needless to say, I'm now anxiously awaiting the failure of the driver window. I figure I've got maybe a week!

I had read about the window regulators being an issue on Kia cars, and I now have first-hand experience with this. These cars are HORRIBLE! I am driving around with two wooden shims holding my rear passenger window up, and I have to rewedge them about once a week. Took the car to the dealership today for another, more urgent issue, and was told that I would have to pay a SEPARATE diagnostic charge for each issue the car is having. Come on, Kia -- you can do better. How many complaints have to be logged before you do the right thing and FIX THE ISSUES! Holding my breath and hoping that the other windows don't fail like I have been reading on other posts. I don't even want to know how much this is going to cost me.

One month after I paid $450 to have the rear passenger window regulator replaced (because both the car warranty and certified insurance warranty are expired), and 19 days after my driver's side window regulator failed on August, 10, 2022, the rear driver's side window regulator failed. My grandsons and I were going to take my car through the car wash. Pulled up to the window to pay and gave my grandson sitting in the back seat behind me gave the attendant my card. I couldn't give the attendant my card because MY window can't be put down as it's jimmied with wood sticks since the window regulator failed and the part is currently out of stock.

Once we pulled away from the window I went to put the window up before going through the car wash and it didn't budge. Had to back up, go back around to the attendant and tell her what happened. A guy came out, rolled up 4 of their brochures and stuck them in my window. After leaving there, my grandsons and I went to Walmart and got some wooden rulers to use instead of the brochures. I have now filled out THREE complaints on this site for the same car, THREE window regulator issues all in the span of FOUR weeks. I'm OVER IT!!!

So let's add this up... just assuming all THREE windows will cost approximately $450 each to repair... that's $1350 I'm going to have to pay out-of-pocket. What's next to go wrong with this car?? I saw there's a class action suit against Kia about this very problem. How do I get in on that??? Kia KNOWS this is an issue and I want to be reimbursed!!!

Ten days after I paid $450 to have the rear passenger window regulator replaced, my driver's side window regulator failed on August 10, 2022. Went to a fast food drive-thru and after getting my order I went to put the window up and it wouldn't budge. With the first window regulator failure, I learned from the dealer that both the car warranty and certified insurance warranty were expired, so I knew I had to find this part myself and pay out-of-pocket AGAIN to have this one fixed as well. Can't find the part anywhere. Every place I've called, including the dealer, have said it's on back order.

So for the past 3 weeks I've had wood sticks jimmied in my window to keep it up. I can't go to drive-thru restaurants, and when at the airport to buy a ticket to go see my mom who just had a stroke, I had to get out of my car, go to the window to hand the attendant my credit card, and pay for parking. How long is this part going to be out of stock??? How long am I going to have to drive not being able to put my driver's side window down??? SOOO inconvenient and feel like I'm driving a hoop-dee instead of a nice car with leather seats and panoramic sunroof.

I took my car in for a standard oil change and alignment on Saturday, 09/17. After the service was performed I was informed by a 3-party mechanic that the Driver's side window is now stuck in the down position and will not go back up. They told me that this is due to a malfunction in the regulator, which is a Kia only part that can they can not get until Monday. They get the part from Kia on Tuesday to the tune of $542, fix the window and I am out the door for $822.67.

This morning, Thursday, 09/22 on my drive into work the back Driver's side is slipping down WHILE I AM DRIVING! This is a serious issue that Kia NEEDS to address. Not only is it a safety issue but it makes the vehicles a target to be stolen. I guess I am now out another $800 for a piece of plastic that Kia deemed to be worth over $500. This is absolutely ridiculous and should fall on the shoulders of the manufacture.

ALL 4 WINDOWS STOPPED WORKING DURING THE YEAR AFTER MY WARRANTY ENDED!!! In 40 years of driving cars with power windows, I never had a single window stop working. The ONLY solution was to replace the entire window mechanism. The plastic gear is a design flaw and cannot be replaced alone, you have to replace the entire internal window mechanism!

Crap from Kia. It is dangerous knowing windows could stop working and trap you inside. It cost $450 EACH to repair from a third party but you can only use Kia parts. I replaced the front two. THERE SHOULD BE A VOLUNTARY RECALL BY KIA IF A LEGAL RECALL IS NOT DECLARED.