The contact owns a 2018 Kia Optima. The contact stated that while his daughter was driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle went into LIMP Mode. The vehicle was towed to an independent mechanic, who related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.

- Moorpark, CA, USA

The contact owns a 2018 Kia Optima. The contact stated that while his wife was driving at an undisclosed speed, the vehicle went into LIMP Mode, and the check engine warning light was illuminated. The vehicle was restarted; however, the failure recurred while driving. The vehicle was taken to the dealer, where it was diagnosed and determined that the spark plugs had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred while driving. The vehicle was towed to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The contact was informed by the dealer that the repair could not be covered due to the poor maintenance of the vehicle; however, upon providing all the maintenance records, the dealer informed the contact that the vehicle could not be repaired unless the engine had fully seized. The dealer offered a trade-in offer; however, the contact declined the offer. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 111,000.

- Eaton Rapids, MI, USA

The contact owns a 2018 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The engine and oil warning lights were flashing on the instrument panel. The vehicle was taken to the local dealer, who performed an oil consumption test. The vehicle failed the oil consumption test and determined that the vehicle was consuming an excessive amount of engine oil. The vehicle was not repaired. The vehicle was taken to another local dealer, Monroeville Kia (3721 William Penn Hwy, Monroeville, PA 15146); who informed the contact there was no recall coverage on the VIN for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

- Pittsburgh, PA, USA

See attached document for complaint.

- Redlands, CA, USA

The contact owns a 2018 Kia Optima. The contact stated that after starting the vehicle, there was an abnormal amount of smoke coming from the exhaust pipe. The contact inspected the dipstick and discovered that the engine oil level was low. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

- Anaheim, CA, USA

The contact-??s sister owns a 2018 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that engine oil needed to be added every 2-3 weeks. The contact stated that an unknown warning light was illuminated. The vehicle received an unknown repair; however, the failure persisted. The vehicle was taken to the dealer and was diagnosed with valve cover gasket failure. The valve cover gasket was replaced however, the failure persisted. The failure persisted and the vehicle was taken to an independent mechanic where it was discovered that there was an oil leak as well as there was excessive oil consumption. The independent mechanic stated that the engine might need to be replaced; however, a diagnostic result was not confirmed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 98,000.

- Compton, CA, USA

The contact owns a 2018 Kia Optima. The contact stated while driving approximately 40 MPH, the vehicle was losing motive power. The contact stated that there were no warning lights illuminated. The contact stated that the vehicle stalled. The contact was able to stop; however, after numerous attempts to restart the vehicle, the contact had the vehicle towed to the residence. The vehicle was later towed to a local dealer who inspected the vehicle and determined that the engine had seized and needed to be replaced. The contact stated that prior to the stall, the vehicle had been consuming an abnormal amount of engine oil. The contact stated that he was adding a quart of oil every week. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The failure mileage was approximately 82,000.

- Glennville, GA, USA

My car had been consuming 2 quarts every 1,000 miles for the past 3-4 months and the kia dealership told me that the best thing i could do is keep getting an oil change. So one day i tried starting my car and it starting shaking and turned off so i turned it back on and it shut off again. I jump started it and it shut off again and i jump started it again but it never turned on. All of the problems that i have has been confirmed by the dealership (Open Road Automotive) My engine is all the way messed up, my fuel pump was messed up.My engine light came on after this and i just keep having problems with my car. I seen that kia keeps having these problems but i chose to get my car anyways because I love kias cars but I will have to switch if these problems are not solved with my car and i get new parts on my car because these are failing parts not because of me. I-??m having So many problems with my car right now and it-??s been costing me a lot of money.It-??s at the shop right now and it-??s been at the shop for maybe 2 weeks now. I can-??t get a rental because they are only covering $40 a day and they are charging me $200 a day. So please help me with these problems and get these problems fixed.

- Houston, TX, USA