10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 9,491 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have had my AC have 4 problems now and continue to have different problems since I bought the car a little over 6 mo ago. KIA is a pain and I'm constantly taking my vehicle in. The first time it wasn't major, the second time it was something electrical with the AC that tore apart my whole dashboard. Now I have a mold and mildew smell in my car and water leaking excessively under my car. My daughter who is 5 yrs old hasn't had ac for multiple weeks and now we are inhaling mold and mildew. I changed the cabin filter that was in the car and it had water stains all over it. This is a safety concern for the health of me and my child and I want things made right. My lawyer has been contacted and will proceed if nothing is done.
- North Port, FL, USA
Brakes don't feel right some times when I stop. My passage side seat belt dangs for no reason even when there nothing on my set. And ever once in a blue moon I can hear a dang dang noise idk where it's coming from but it's very soft sound.
- Dallas , GA, USA
I've had this car going on three years sometimes not all the time I will go to start it and it will barely start so I took it to the dealership three times when I got my oil change and they checked the battery but they're saying the battery is good and the starting system the car will just be sitting in my garage and I try to start it it just sounds like it's barely starting and then the next time I started it's fine
- Brownsburg, IN, USA
The cars usb port always disconnects from the cell phone cord. It cuts off my sirisxm and maps. I have to re-plug in the cell cord to have the things come back on. This happens while the car is moving both on city and highway. When I was at a Kia dealership there was someone else that had the same problem. The cell phone store said they receive complaints about from their other customers. Not sure when it started. It seems like since I bought it. There are over 120,000 miles on my car. Over the smallest bump this can happen. If I put my cell on my car window holder it happens less frequently. I have bought new cords and a new cell and it still happens.
- Birmingham, MI, USA
Parked. Started car & all dash lights lit up. Tried restarting no change. When backing up there was no power steering. Turned off ignition, pumped gas pedal 3 times, restarted & it seemed to fix problem. Took car in for electrical recall 1 week later & was told this might fix the problem. 2 weeks later it occurred again. Same solution used with success.
- Kaufman, TX, USA
When my phone is plugged into the charger, my screen will go black all of a sudden, and I have to turn the car off and unplug my phone and turn the car back on for the screen to come back on. Also, there have been several occasions where my brakes lock up on me, and I almost hit the person in front of me. Especially in the rain, and I have even had to swerve off the road to avoid a collision. It happens when I am in motion driving and go to stop. The radio screen though has turned off on me whether I am driving or in park.
- Sacramento, CA, USA
I bought my 2019 Optima brand new back in November. It is now June and I have had it back to the dealership 3 times for randomly not starting on me. I get the same answer every time. They don't know what it is, nothing comes up on the computer when they plug it in. They say, "if it happens again, call us and well take it in". buying this car brand new and my payments being that of a range rover, I am extremely upset. To top it off, the back windshield is slipping down. I am over this car and I will never buy another Kia again. But, my fight is not over, something will have to be done. It also hesitates at times, feels as though it is struggling to go. Also, two times while I was driving the car, the dash lit up with almost everything like, I was in a crash, the exclamation point, etc.
- Villas, NJ, USA
- Stockton , MD, USA