10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 4,086 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I own a 2019 Kia Optima whose paint is peeling off rapidly. The paint began peeling in a tiny spot that I thought was a chip from a rock but has now grown to several spots peeling all over. I first noticed this in 2020 I visited my dealer on January 2024 to no avail. Not only was their technician rude, but he also said the paint was not covered under KIA-??s bumper to bumper warranty. I have bought the extended bumper to bumper warranty at the dealer. I-??ve owned several cars in my life and have never had this problem with any of them. I currently own a 2003 Toyota whose paint is in much better condition than my 2019 Kia. I believe this is a factory defect with this paint color and would like you to further investigate and help to restore my KIA so that the peeling stops. I-??m attaching several photos for your review. The color is Snow White Pearl.
- Aventura, FL, USA
Clear coat paint is peeling rapidly on the driver side door. This is the only affected area and this car has never been in an accident, so it-??s the original manufactured part. Car has 59K miles on
- Tallahassee, FL, USA
I like kids however I purchased a Kia used in 2021, I started to notice that all consumption was going out fast before oil changes was due. I still have this ongoing problem but they say there's no recall on these GDI motors however other people I see informs or experiencing the same issues. I now have to try to get an appointment with Kia for an oil change before it's time for the oil change and to do a oil consumption test and then hopefully the main factors or kia will replace this motor even though there's no warranty on the car. I might also have a issue with the front collision feature because I have been noticing in the past few weeks that this feature comes on even when there's no car in front of me it will start to break however it says that my car is not a part of a software upgrade so I got to ask them about that as well. There is definitely a issue with the GDI motors and Kia really needs to recall them all and replace the motors it should not burn all the way that it does I've never had any car of any brand or manufacturer burn oil the way that this car is burning oil. I cannot financially afford to go out here and trade this car in and get another car with the type of payment that I have for this car since I had my bank finances car.
- Central, SC, USA
Vehicle safety immobilizer is not present as a result vehicle cannot be insured in the state of
- New Britain , CT, USA
Since I have had the vehicle I have had to have multiple Spark Plugs and Engine Coils replaced, literally every 4-6 months. One diagnosis said there was a problem with the motor, when I told Kia, they did not come back with the same diagnosis, well they sort of did, but did not noter it as an issue. Also, my car burns oil way too fast. I'm having to put in 2-23 quarts every 2-3 weeks. I have been told that the GDI motors are the culprit for this. Have even heard Hyundai had a enough complaints and has recalled the motor, but Kia did not, so we are still running around here paying excessive amounts on oil and repairs.
- Indianapolis, IN, USA
It-??s a 2019 KIA optima the color is snow pearl white and it is peeling off. the car only has 31262 miles on it it-??s peeling on top at the windshield
- Pinch, WV, USA
ABS light came on for no apparent reason and took car to Kia dealership and was told it needs ABS Issue: -??Your car is going to need an ABS Actuator, this controls how the ABS modulates the brakes when under dangerous braking conditions so that your brakes don't lock up..$2676.56 just for that repair if you'd like us to replace it-?? and I searched online and do see that some 2019 Kia models had a recall for this very issue, but my VIN is not showing up as affected. The lights came on about 6 mos ago, cleared and then came back on again. Car is at Moritz KIa in FW, TX right now.
- Burleson, TX, USA
The paint on the roof of the 2019 Kia Optima is peeling back. Also, have paint that has let go around the hood. I inquired at the dealer at around 40,000 miles. The employee said that the paint was only warranted through the first 36,000 miles. I drive a lot of miles to work, and this was within the first year I purchased the vehicle. The employee said that the pearl white color was the one color that they saw the most complaints with the paint.
- Dalton, GA, USA
The paint is chipping on the right side of the vehicle it is through the primer.
- Miami Beach, FL, USA
As soon as I pulled onto the parkway, I heard a loud bang almost like a gunshot. Pulled over to inspect the vehicle and my sunroof had exploded. No rocks or foreign objects. The sunroof looked as if it blew up from the inside out forming almost a -??volcano-?? shape. After trying for an hour to get ahold of Kia, they inform me this won-??t be covered under warranty. Filed a claim with insurance. This is very dangerous and if my visor was opened, I could have been cut to pieces. This could easily cause a wreck and danger myself and others
- Springfield, KY, USA
The skid plate under the vehicle has two pieces. The main larger piece and a small piece that comes off to change the oil. The screws used to hold up the smaller part of the skid plate tend to puncture the oil pan because one of the screws holding the skid plate is directly underneath the oil pan. If people are unaware of the oil being gone it can seize the motor and stall the vehicle. After researching and looking at different forums, this is a common issue that takes place.
- Bullhead City, AZ, USA
I have had my AC have 4 problems now and continue to have different problems since I bought the car a little over 6 mo ago. KIA is a pain and I'm constantly taking my vehicle in. The first time it wasn't major, the second time it was something electrical with the AC that tore apart my whole dashboard. Now I have a mold and mildew smell in my car and water leaking excessively under my car. My daughter who is 5 yrs old hasn't had ac for multiple weeks and now we are inhaling mold and mildew. I changed the cabin filter that was in the car and it had water stains all over it. This is a safety concern for the health of me and my child and I want things made right. My lawyer has been contacted and will proceed if nothing is done.
- North Port, FL, USA
Refer to all the complaints of the pearl white paint flaking. I am filing another complaint and the dealership is not helping. Please help! https://www.google.com/search?q=kia+pearl+white+paint+recall&rlz=1C5CHFA_enUS970US971&oq=kia+perl+white+pai&aqs=chrome.2.69i57j0i13l2j0i22i30l7.6591j0j4&sourceid=chrome&ie=UTF-8.
- Rockledge, FL, USA
my car has been broken into and stolen twice by the same people because of how easy it is to steal it (Kia and Hyundai). Kia hasn-??t fixed the issue of their car door locks can be busted with a screen driver and the ignition can too. My car has been stolen twice the same way they bust my door lock bust my ignition and steal the car. Kia won-??t even acknowledge the issue despite their being many complaints about the same thing happening to other peoples cars. Filed insurance claims both times and both times the car has been recovered
- Aurora , CO, USA
Optima SXL, 2019, 5,678 miles. When using the air conditioning, liquid on passenger side fills up on my mate about 1/2 inch. Took to dealer Three times. States the hose gets clogged and they have to clear this. Now car starting to smell like mold/mildew. Rug is getting wet. They did not want to detail the call. Service person tells me to bring it back and they will unclog it. But I want it fix not keep coming back to unclog the hose. They stated this happens all the time. This sees to be a problem to me. It-??s a New Vehicle. What can I do?
- Turtle Creek, PA, USA
ther are two Problems with my car when my phone is connected via USB to the vehicle the screen turn black and completely shut off while driving the other issue is the forward collision when there-??s a car in front of me and I go to put on my for my brakes the car beats and slides rather than breaking
- Sacramento, CA, USA
The cars usb port always disconnects from the cell phone cord. It cuts off my sirisxm and maps. I have to re-plug in the cell cord to have the things come back on. This happens while the car is moving both on city and highway. When I was at a Kia dealership there was someone else that had the same problem. The cell phone store said they receive complaints about from their other customers. Not sure when it started. It seems like since I bought it. There are over 120,000 miles on my car. Over the smallest bump this can happen. If I put my cell on my car window holder it happens less frequently. I have bought new cords and a new cell and it still happens.
- Birmingham, MI, USA
Last night a warning message popped up that said there was an issue with the front crash collision sensor and it was turning off. The warning lights stayed on while driving home and this morning it was off but popped back up after around 15 minutes of driving.
- Coconut Creek, FL, USA
Was driving on I 95 when the vehicle pulled me into the median totaling my car. I was unable to apply brakes and unable to turn my steering wheel in the other direction to avoid the collision.
- Jacksonville, FL, USA
- Columbia , SC, USA