10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Apr 302023

Optima

  • miles
April 30, 2023 my 2020 Kia Optima was stolen. The thief or thieves broke my backside passenger window to get inside. Once inside they started my car using a USB cord/ charger block. I purchased the car in Feb 2023. I wasn't aware of made aware the car's antitheft software needed to be upgraded which would've deterred or made it difficult for thieves to steal it. I wasn't notified by the dealership nor Kia about this needed upgrade. My insurance has denied my claim and I'm stuck paying for damages well over $4000. What can I do to prevent my car from being stolen again should I decided to keep it? I've reached out to the dealership where I purchased the car and Kia neither of them were concerned nor had answers

- Denham Springs , LA, USA

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