The contact owned a 2020 Kia Optima. The contact stated that while driving at 60 MPH, the vehicle crashed into a guardrail, causing her to hit her head on the steering wheel and lose consciousness. The vehicle came to a complete stop in a ditch. No air bags were deployed upon impact. The contact later received medical attention at the hospital for a concussion and was later diagnosed with early signs of onset dementia. A police report was filed and the contact was taken to jail under the assumption that she was intoxicated at the time of the collision. The vehicle was towed to a tow yard, but the contact was not aware if it was deemed totaled by the insurance company. The manufacturer was made aware of the failure and informed the contact that the air bags should not have been deployed. The failure mileage was approximately 30,000.

- Reidsville, NC, USA

It is impossible to use the brake pedal if the shoe size is US10+. the distance between the floor and the knee airbag mechanism does not allow the use of the brake pedal.

- Fort Campbell, KY, USA

My vehicle was moving when a Ford 150 pulled out in front of me. Forward collision worked & slowed the vehicle to 35mph. I hit the truck doing severe front end damage to my car. The airbags did not deploy what so ever.

- Sharonville, OH, USA

Air bags did not deploy. Vehicle was in motion and struck by another vehicle.

- Tallahassee, FL, USA