10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 55,717 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Engine misfire in cylinder # 1. the engine began to smoke, check engine (P0301) illuminated. Ignition coil was melted now car does not start. Engine failure. This happened on a short trip to the store limped the car back home. Kia refuses to recall this optima engine because its a hybrid although it has failed and has been recalled on multiple same year Kia optimas due to metal deposits in the engine from factory.
- Palisades Park, NJ, USA
Car stalled all of sudden with shudder on route 7 in Virginia and then immediately was yaken into parking lot for safety reasons. In trying to park car would not shut off. The car was on for about fifteen minutes then randomly stopped. After another ten minutes car would not start and then randomly started. Car was asap driven with engine shudder back to home drivieway and parked for safety. Car now again would nit shut down and kept running. On bith times while car refused to shut down the gauge showed cehck engine eps light and indicated that car needs tk be put in park mode even though car was jn park mode. Gearbox would not shift and car did not recognize lower gear modes as it kept saying car is not in P. dealer was contacted and they said they were closed due to weekend. Will now need to tow the car as it will not start since previous inability to shutoff probably has killed battery.
- Leesburg, VA, USA
I was driving on the freeway at roughly 60-70mph when the car suddenly began decelerating and not responding when the acceleration was pressed. This has happened 3 times since I have been on the roads. Kia is unable to find error codes or diagnose the issue even after providing them with video evidence.there have been multiple "computer glitches" but this has been the most severe.
- El Segundo, CA, USA
My vehicle don't start every time I tried to start it the electrical sit moves back and forward, I have to towed my car to the dealer for the third time, I am getting so frustrated that a new car has to be towed to the dealer because something its wrong, next month I will be out of warranty and then what I going to do? please some one need to check the problems with this new vehicle its a nightmare for the citizens. I can't believe I have to pay for 4 years a car the I cant even reliable on, I am a busy mother of 3 children and this problem it's causing me stress and anxiety. I pay monthly $600 dollars for a "new car" so I don't have to struggle for mechanical problems like with an (old car) but instead three times I had the this problem with my 2011 optima Kia. Please help me and help me god. ## VIN failed ##
- Miami, FL, USA
When applying gas pedal to pull away from a dead stop--such as a stop sign or red light---car stumbles and hesitates. At times car will not even respond when gas pedal is pushed. Push the gas pedal and nothing happens--then you push pedal a bit more and it jerks and shoots forward. Not a comfortable situation when trying to pull into traffic from a intersection. Happens virtually every time. Cold or warmed up--same problem--except a lot worse at cold start. Once above 30 mpg things smooth out--but the big danger is trying to pull out into traffic. I have been to the dealer several times. They do a re-flash or whatever--then tell me it drives normal. No fault with the dealer at all--they have been excellent really--but--can't fix the hesitation.but driving normal--that's not true. They know they have a problem with this hybrid system--there is a web page that addresses this problem---everyone has the same problem. I can't even allow a friend or one of my kids drive this car.if you don't know how the cars going to react---your open to a serious accident. I have had a Camry hybrid and two prius hybrids--no problems. I know how a hybrid car should drive. This car is unsafe for the driver and other mortorists on the road. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Tonawanda, NY, USA
- Palisades Park, NJ, USA