10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 30,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2012 Kia Optima hybrid. The contact received notification of NHTSA campaign number: 18V363000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- East Northport, NY, USA
Takara recall, I had to replace the contact assembly clock after air bag sign would not turn off, certain cars were recalled due to this problem, I believe it should be looked into additional years as well since the problem is still on going
- Los Angeles, CA, USA
On 11/3, my wife was in accident in our optima, wherein she was T-boned. She was driving approximately 30mph, when another driver drove through a stop sign and, presumably, accelerated into the middle of the driver side of our car. None of the airbags deployed, and we're convinced that one should have. After speaking to the body shop, they tell me that "the sensors are designed to deploy only when the car is hit just the right way." Likewise, Kia responded that, "it's our opinion (based on a photograph I provided) that the location of the impact and its force wouldn't have triggered the deployment of airbags." In response to that, I asked, "clearly, you know what doesn't constitute the deployment, but what criteria would be necessary for the airbags to deploy." Every time I ask, they say there is no hard-and-fast answer. I've also asked if it makes sense for Kia to see the vehicle or ask the body shop for the results of their sensor-testing before making an opinion. To that, the Kia rep said, "no, we wouldn't do that. Our airbag-specialist's opinion is conclusive."
- Bradenton, FL, USA
- Elk Grove, CA, USA