MY WIFE AND I DROVE FROM COURTENAY TO NANAIMO ON MAY 8,2022. THE CAR HAD BEEN SERVICED IN NOVEMBER. WE DON'T DRIVE MUCH,NO NEED, WE'RE BOTH RETIRED. THE BATTERY IN THE KIA IS BIG ENOUGH TO ALLOW US TO DRIVE AROUND THIS AREA AND TO SHOP WITHOUT USING MUCH GAS.THERE WERE ONLY 14,500K ON THE ODOMETER. THE DISTANCE TO NANAIMO IS APPROX 95KM AND TAKES ABOUT AN HOUR AT AN AVG SPEED OF 115KMH. THE CAR BROKE DOWN AT THE EXIT FOR NANAIMO. WE CONTACTED THE SELLING DEALERSHIP. THEY PROVIDED A TOW TRUCK WHICH THEN TOOK THE CAR BACK TO COURTENAY KIA WHO LAST SERVICED THE CAR, WHEN THE CAR BROKE DOWN.
THERE WERE NO ALARMS SHOWING ON THE DASH. THE ENGINE NOISE INCREASED AS WE COASTED TO A STOP. THE ONLY WARNING WAS A DEMAND TO SHUT THE ENGINE OFF IMMEDIATELY. THEN CAME THE SMOKE. THE ENGINE WAS ALREADY BLOWN AND WOULD HAVE TO BE REPLACED. KIA DID PAY FOR THE REPLACEMENT AND FOR A RENTAL TO COVER THE TIME IT TOOK TO REPLACE THE ENGINE. THE SERVICE MANAGER AT COURTENAY KIA TOLD US THAT THE OIL FILTER ASSEMBLY IS MOUNTED ON AN "O" RING WHICH ATTACHES TO THE ENGINE BLOCK. THAT "O" RING CAN STICK TO THE ENGINE BLOCK. THE TECHNICIAN WHO DID THE OIL CHANGE SIMPLY ADDED A SECOND "O" RING. WHEN THE OIL PRESSURE RISES WHEN YOU DRIVE FASTER, THE OIL SPITS OUT BETWEEN THE 2 O RINGS. NOW WE HAVE A LEMON WHICH WE WORRY ABOUT DRIVING ANY DISTANCE, PARTICULARLY AT SPEED. HAD WE KNOWN THIS WE WOULD NEVER HAVE BOUGHT THE CAR.
MY WIFE AND I DROVE FROM COURTENAY TO NANAIMO ON MAY 8,2022. THE CAR HAD BEEN SERVICED IN NOVEMBER. WE DON'T DRIVE MUCH,NO NEED, WE'RE BOTH RETIRED. THE BATTERY IN THE KIA IS BIG ENOUGH TO ALLOW US TO DRIVE AROUND THIS AREA AND TO SHOP WITHOUT USING MUCH GAS.THERE WERE ONLY 14,500K ON THE ODOMETER. THE DISTANCE TO NANAIMO IS APPROX 95KM AND TAKES ABOUT AN HOUR AT AN AVG SPEED OF 115KMH. THE CAR BROKE DOWN AT THE EXIT FOR NANAIMO. WE CONTACTED THE SELLING DEALERSHIP. THEY PROVIDED A TOW TRUCK WHICH THEN TOOK THE CAR BACK TO COURTENAY KIA WHO LAST SERVICED THE CAR, WHEN THE CAR BROKE DOWN.
THERE WERE NO ALARMS SHOWING ON THE DASH. THE ENGINE NOISE INCREASED AS WE COASTED TO A STOP. THE ONLY WARNING WAS A DEMAND TO SHUT THE ENGINE OFF IMMEDIATELY. THEN CAME THE SMOKE. THE ENGINE WAS ALREADY BLOWN AND WOULD HAVE TO BE REPLACED. KIA DID PAY FOR THE REPLACEMENT AND FOR A RENTAL TO COVER THE TIME IT TOOK TO REPLACE THE ENGINE. THE SERVICE MANAGER AT COURTENAY KIA TOLD US THAT THE OIL FILTER ASSEMBLY IS MOUNTED ON AN "O" RING WHICH ATTACHES TO THE ENGINE BLOCK. THAT "O" RING CAN STICK TO THE ENGINE BLOCK. THE TECHNICIAN WHO DID THE OIL CHANGE SIMPLY ADDED A SECOND "O" RING. WHEN THE OIL PRESSURE RISES WHEN YOU DRIVE FASTER, THE OIL SPITS OUT BETWEEN THE 2 O RINGS. NOW WE HAVE A LEMON WHICH WE WORRY ABOUT DRIVING ANY DISTANCE, PARTICULARLY AT SPEED. HAD WE KNOWN THIS WE WOULD NEVER HAVE BOUGHT THE CAR.
- Erik V., Courtenay, BC, Canada