10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
71,941 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

May 282024

Rio

  • 133,223 miles
The contact owned a 2014 Kia Rio. The contact stated that the vehicle was taken to a dealer where it was serviced under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). After the recall remedy was completed, the dealer provided documentation indicating that engine rods #3 and #4 were failing and could soon cause the engine to explode if not immediately repaired. Approximately 2 weeks later while the daughter was driving at approximately 70 MPH, the vehicle began to decelerate and emit smoke from underneath the hood. The driver was able to coast to the side of the road and safely exit the vehicle as it caught on fire. The fire department arrived on the scene and extinguished the fire. A police report was filed and no injuries were reported. The vehicle was towed and deemed totaled since the fire consumed it. A dealer was contacted. The manufacturer was made aware of the failure and opened a case. The failure mileage was 133,223.

- Belleville, MI, USA

problem #6

Mar 182020

Rio

  • 95,000 miles
The contact owns a 2014 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.

- Fort Myers, FL, USA

problem #5

Dec 232023

Rio

  • 70,362 miles
The contact owns a 2014 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving 15 MPH, she noticed a burning odor and the check engine warning light illuminated. The contact stated that she made a U-turn and drove back to the residence. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 70,362. VIN tool confirms parts not available.

- Glendale, CA, USA

problem #4

Dec 052022

Rio

  • 60,000 miles
The contact owns a 2014 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS and an unknown warning light illuminated. The contact stated that after inflating the tires, the ABS warning light disappeared and then later reappeared. The vehicle was taken to the dealer where the contact was informed that the parts to complete the recall repair were unavailable. The contact was informed that there would be a service fee to diagnose the vehicle. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was made aware of the failure and the vehicle was scheduled for service. The contact stated the vehicle was taken to the dealer, and the contact was informed that the parts were not available. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

- Chapel Hill, NC, USA

problem #3

Dec 022023

Rio

  • 145,000 miles
The contact owns a 2014 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, a burning odor was detected. The check engine warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000. VIN tool confirms parts not available.

- Richardson, TX, USA

problem #2

Nov 212023

Rio

  • miles
The contact owns a 2014 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Washington, DC, USA

problem #1

Jul 312023

Rio

  • miles
The contact owns a 2014 Kia Rio. The contact stated while driving 45 MPH, the vehicle started sputtering. The contact stated that upon depressing the brake pedal to come to a stop at the traffic light, the vehicle failed to respond. The contact did not recall whether a warning light was illuminated. The contact engaged the electronic parking brake and stopped the vehicle. The contact was able to continue driving; however, the failure recurred. The contact drove to the residence and parked the vehicle. Upon opening the hood, the contact noticed that there was smoke around the battery, and the battery cable was melting onto the battery terminal. The contact used a wet towel to stop the smoke and disconnected the battery. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Midway Park, NC, USA