10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
65,513 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #3

Sep 012023

Rio

  • 153,410 miles
The contact owns a 2015 Kia Rio. The contact was driving at approximately 40 MPH when a burning odor emitted from the vehicle. The contact stated that the check engine warning light was illuminated before that day. The vehicle was taken to an independent mechanic where it was diagnosed with needing a new valve cover gasket and it was replaced. The contact stated that the vehicle continued with a burning oil odor. The contact was notified of the NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the manufacturer was not notified of the failure. The failure mileage was approximately 153,410.

- Scappoose, OR, USA

problem #2

Sep 012023

Rio

  • miles
The contact owns a 2015 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Amherst, NY, USA

problem #1

Sep 052017

Rio

  • 43,128 miles
The contact owns a 2015 Kia Rio. While driving 7 mph in traffic, the contact depressed the brake pedal to the floorboard, but the brakes failed to stop the vehicle. As a result, the contact crashed into another vehicle and used the emergency brake to stop the vehicle. The air bags failed to deploy and the seat belt failed to engage. As a result, the contact's body struck the steering wheel. The contact sustained chest, neck, shoulder, and knee injuries that required medical attention. A police report was filed. The vehicle was towed to bill byrd Kia (2435 E 15th St, panama city, fl 32405, phone number: (850) 872-0444) where it was diagnosed that the ABS module failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer informed the contact that NHTSA made them install the warning lights for public safety, but it did not mean that they had to work or illuminate. The approximate failure mileage was 43,128.

- Carrabelle, FL, USA