10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Oct 122023

Rio

  • miles
My trunk latch wasn't working. I couldn't close my trunk. I contact Kia service and since I still have a platinum warranty with them, asked them if they could repair it free of charge. They said no. So I had to use tape to keep the trunk shut which kept getting wet from the rain while I had to wait for my kia truck latch part to arrive through mail so my husband could install it. I am not sure if this was right before they knew of the issue or not, but I feel like I deserve a refund for the part.

- East Dundee, IL, USA

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