10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 69,428 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I was driving my 2007 Kia Rondo at highway speed with the cruise control on when the engine speed revved up dramatically-as if the transmission had disengaged. Stepped on the brakes, cruise disengaged and engine slowed. Around the same time, noticed the ABS and ESC off lights would come on intermittently, stay on, then not come on. At slow speed turns after the car set for a while, the ABS would engage on dry pavement (without light) and car did not slow normally. Went to dealer, who said the issue was a brake light switch, which was replaced and vehicle taken for a test drive. When I picked the car up, both the ABS and ESC off lights were off, but came on within minutes of leaving the lot. Later that night, ABS started acting up again-once without even stepping on the brake pedal. Taking the car back to dealer tomorrow to see what is going on. Only learned of stop light switch recall by web search.
- Taylorville, IL, USA
The engine is faulty if they demand that only oem oil filters can be used otherwise engine will break and warranty will not cover it. My story: My 2007 Kia Rondo: So my check engine light goes on the other day. I take it my Kia dealer and they say it's code 90011 - camshaft positioning sensor error. They tell me that there is a "Kia bulletin" out about non-oem oil filters causing this error and that I should only be using oem filters. So, they change my oil and put on the new oem filter. They then tell me that should fix the problem, but if light comes back on to bring it back in. I left excited the light was off, and then I am not kidding - 1.3 miles later on the freeway home, all hell breaks loose in my engine! it threw a rod and oil spewed out everywhere. So, towed it back. They tell me how sorry they are. I tell them I still have 5K miles left in warranty. They tell me I need to show proof of all oil changes and bring them the receipts. I can only track down 9 oil changes for the last 5 years. I methodically changed the oil every 4K miles, many of them I did myself. Did I think to save the walmart receipts for oil and filters? noper. Long story short, they denied my claim for the following reasons: 1. there is a "Kia bulletin" that came out recently that says I should have only been using oem Kia filters and I did not. 2. I could not produce enough receipts to prove that between self oil changes and otherwise were done every 3K miles. Even if I did get the receipts, they don't sell Kia oem filters at walmart or autozone, big O, etc. So I am left with $7K still owing on a car that needs a $5200 engine. God bless South Korea! P.S.S. when the dealer first change my oil, they said the oil was really quite clean and could tell I take care of the engine!!
- Bountiful, UT, USA
Driving on the highway was about to exit off when my Kia Rondo stopped out of nowhere. The engine just went then I looked back to see if the was any oil that came out and there was oil spilled on the exit ramp.
- Mount Vernon , NY, USA
- Lenexa, KS, USA