The contact owns a 2008 Kia Sedona. While driving, the sliding doors erroneously unlocked and opened. The failure occurred on both the driver and passenger sides. Also, while operating the vehicle, the traction control system would erroneously activate. After inserting the key into the ignition switch, the vehicle would attempt to start before the ignition key was turned. The cause of the failures was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failures. The VIN was not available. The failure mileage was 108,000.

- Farmersville, IL, USA

2008 Kia Sedona. Consumer states passenger sliding door opened while driving the consumer stated she was unable to close the door, so the door had to be strapped and an adult held onto the door tightly until they reached their destination. The dealer informed the consumer she would be responsible for the repair. Later on, the dealer informed her a service bulletin on the sliding door and latch had been issued and the vehicle would be repaired free of charge. The service bulletin identified the cause of the sliding door problem as improperly maintained latches. According to Kia, accumulated road dirt may cause the latches to stick by impeding rotation of the latch around the pin. Kia offered consumers who had experienced the problem a modified door latch kit that permits road dirt to readily exit the latch assembly to remove the cause of the door failure. The consumer stated she was never notified about the problem. The consumer has since learned, the technical service bulletin specified that the service action was a repair program, without customer notification, and the repairs were to be performed free of charge during the warranty period.

- Clay, NY, USA