10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 90,860 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The sliding door on the passenger side would not latch via power control. It would close manually to the point where it was difficult to re-open again (required excessive force to pull the door open), however overhead lights remained on and the car was beeping. While driving the car door slid open 2X, both while making a left turn, slowly, on a side road. After the second time the door opened I engaged the child lock function which seemed to help. I was not comfortable driving on the highway and was able to get the vehicle home driving slowly on side streets. I called roadside assistance and arranged a tow to the dealer for this weekend. I called Kia Consumer Affairs and was notified my car had previously been fixed for a hood latch recall but that there were no recalls for a passenger door latch.
- Columbia, MD, USA
The door actuator went out. The door worked fine when we went to the store. On the drive home the sliding door flew open. The door latch is stuck in the locked position and will not unlock. I have my doors bungee corded together.
- Morrilton, AR, USA
The contact owns a 2012 Kia Sedona. The contact stated that while operating the vehicle both the driver side and passenger side door would erroneously opened. The cause of the failure was not yet determined. Also, while driving smoke was present inside the cabin of the vehicle. After stopping the vehicle, the driver extinguished the flames coming from the blower motor wire harness located under the glove box. Also the front low beam head lights had failed on multiple occasion and had to be replaced and the backup camera was inoperable. The cause of the failures were not yet determined. The local dealer a & B Kia dealer (100 marshall St. N, benwood, wv 26031) was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 130,000.
- Martinsferry, OH, USA
Sliding passenger side door of the van will not latch shut. We have tried this with the power door option, and also manually. The door opens unexpectedly while driving, because of the faulty latch. The latch fails, and the door opens, while stationary and while in motion, with varying speeds, and while turning.
- Fairfax, VA, USA
When driving down the road the right side sliding door comes open at times. I have reset the main fuse that it listed in the book, and sometimes it works and sometimes it doesn't.
- South Bend, IN, USA
Rear passenger-side doors do not operate properly. Will not open with "key fob", but sometimes will manually. If open, may or may not close with fob, and extremely difficult to close manually. Also, will open themselves even when the vehicle is locked. In this particular experience, vehicle was parked at home. Doors had been locked and checked by visual inspection due to having this happen previously many times. Concern is that doors could open while driving, exposing passengers to possible danger.
- Pinellas Park, FL, USA
Rear driver side sliding door will not always close completely and sometimes opens while driving. My three year old granddaughter sits in that seat and I'm worried that the door is actually going to come open while we're driving the car. I've read of previous years for this same vehicle having this problem. I've paid to have it repaired once, but I feel that Kia should take care of this known issue. Also, there is an issue with the front end of the vehicle. It sometimes makes a grinding sound when I'm slowing down - not necessarily with my foot on the brake. Sometimes it's difficult to stop the vehicle and I'm afraid I'm going to get into an accident.
- League City, TX, USA
Passenger side sliding door will not latch with power motor. I switched the door to manual mode and the door appeared to latch. The door then popped open when vehicle was moving.
- Beaver, OH, USA
There is an issue with the rear door not opening. It will opens intermittenly. Locked or unlocked it doesn't matter, same with the right rear sliding door, you cannot open it from the inside or out locked or unlocked, child safety locks have been checked and rechecked. This causes a safety hazard.
- Alvarado, TX, USA
Issue 1. vehicle appears to have a broken lock mechanism or bad sensor on the automated rear drivers door. When shut and in drive, driving down the road at 55 mph, door has flown open twice. I have 2 children that sit in these seats and I will not place them in the vehicle again until this safety issue is resolved. Issue 2 - front windshield rear view mirror has intermittently went in and out of night mode during daytime driving. This is a safety issue and cars are barely visible with the green tinted nighttime mode on. Additionally, rain makes this condition worse.
- Ridgeville, IN, USA
While driving with my 4 year old twins in my 2012 Kia Sedona the passenger power sliding door repeatedly opened while the vehicle was in motion. The first time I was actually entering the expressway on the on-ramp - not certain of my exact speed but I was accelerating to allow me to yield into traffic. I obviously pulled the van over immediately - my daughters and I both frantic. This was the second issue with the power doors that particular evening. The first issue occurred approx. 10 minutes earlier when I was unable to get either door to open at all. I tried to open them with the remote; the overhead console open/close; the interior open/close on both doors; I turned off the power to the doors and tried to open them manually - the doors would not open. They continued to set off the interior lights/alarm as if they were trying to open but were not. Thinking it may be related to outside temperature (which is what Kia had suggested to me previously when I had complained about issues with the doors sticking) I proceeded towards my home. The passenger side sliding door opened twice more. I never imagined anything like this could happen - when you purchase a vehicle shouldn't it be safe to assume that doors (such as power sliding doors) will remain closed when they are supposed to. There is most definitely some kind of mechanical failure that is allowing this to happen. Kia suggesting that they cannot do anything about this is not acceptable. I understand the desire to duplicate the issues as I have described to them but unfortunately I cannot make that happen any more than they can. The solution to this problem is not cross your fingers and hope for the best. The vehicle doors are randomly latching and unlatching. There is significant risk to my children that are passengers in the vehicle when the doors open during operation.
- Clinton, OH, USA
The contact owns a 2012 Kia Sedona. The contact stated that while driving at 10 mph, the driver's side sliding door opened independently. The failure recurred frequently along with the rear passenger sliding door. The vehicle was taken to the dealer who replaced the actuator on the rear passenger door and the modules in both rear doors. The failure was not corrected and recurred. The failure was reported to the manufacturer. The failure mileage was 5,000. The current mileage was 20,000.
- King , NC, USA
The contact owns a 2012 Kia Sedona. While driving 50 mph, the sliding doors and the rear hatch door opened haphazardly. The dealer made two attempts to duplicate the failure. The passenger side sliding door was repaired but the failure persisted. The manufacturer did not offer any assistance and the vehicle was not further repaired. The current mileage was 2,000 and the failure mileage was unknown.
- Woodbine, NJ, USA
- Woodbridge, VA, USA