2.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,106 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Apr 272020

Sedona

  • 120,000 miles
On 4/25 we noticed a smell of gasoline when driving the vehicle. We had the issue corrceted on 4/27/2020 at a out of pocket cost of $1090 2nd time submitting claim. Have not received any info on original claim from May 2020

- Goodyear, AZ, USA

problem #5

May 252020

Sedona 6-cyl

  • 92,631 miles
Car was delivered to Kia of South austin for repair as per sc165A (airbag recall) and for SC188 (fuel rail recall) on Monday May 25th. Dealer confirmed that there is a fuel leak at the fuel rail location. Dealer was instructed by Kia motors of America to disable the car until a remedy is available. It is now Saturday May 30th and there is no remedy timeline for the fuel leak and the dealer refuses to conduct the airbag remedy.

- Austin, TX, USA

problem #4

Apr 212020

Sedona

  • miles
The contact owns a 2012 Kia Sedona. The contact received notification of NHTSA campaign number: 20V101000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer nor the dealer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sharpsburg, GA, USA

problem #3

Nov 292017

Sedona

  • 72,000 miles
Gas smell in car 11/2017 while in motion. Experiencing a sort of 'hesitation', like wanting to stall. Brought to dealer. Dealer identified issue- crack in fuel rail, leaking on engine. Item was not covered under warranty and quoted at just under $1K to repair. The dealership wanted me to sign a waiver saying I knew my car was a fire hazard since I couldn't afford to pay their rates for the repair. Told me I would end up in the news if I didn't get it fixed there. I refused, and took my car to my local repair shop where I paid for the repair.

- Cedar Park, TX, USA

problem #2

Aug 032019

Sedona

  • 4 miles
We discovered a fuel leakage after getting gas, but did not discover this leak until after driving home from the gas station. There was a strong smell of gasoline and we noticed that the fuel gauge went down rather quickly. After getting home from the gas station, we noticed the smell of gas was still very strong and that was when we noticed the leak, on our driveway. In the time that we were driving, we had been leaking gasoline the whole time, and could have lost our lives on our way home. We took our Kia to be inspected and repaired and they discovered that the fuel rail was damaged: It had a crack along one side.

- Highland, CA, USA

problem #1

Aug 112018

Sedona 6-cyl

  • 40,000 miles
I purchased my 2012 Kia Sedona on 8-11-2018 & found out that they sold me a vehicle on the recall list. I said there was a safety issue on a recall list & after battling cancer & an 8 month survivor, I don't want this vehicle that could cause my demise. When I attempted to return to the Kia dealership here in daytona beach, fl, they said when I drove it off the lot I would lose thousand dollars towards another (safe) vehicle. I feel this was wrong not only to sell me an unsafe vehicle, but for me to lose $ on another vehicle is wrong. Please call me on my cell#[xxx]. [xxx]. thank you for your help. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Daytona Beach, FL, USA